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"It has not been kept up. Peeling paint on the nightstand, stain on the carpet and ragged pool towels "

"The staff is always smiling and helps to solve the issue you have. Follow up the process until it is resolved"

"staff was great, room was very clean"

"Always wonderful!"

"Walking distance to a lot in the area. Would stay here again. But, eat elsewhere. Restaurant food and service not up to par with the rest of the hotel."

"We had the most incredible stay at The Maybourne Beverly Hills. From the moment we arrived, the experience felt truly special. The check-in team welcomed us with fresh-pressed juice and such a warm, gracious introduction to the property. It immediately set the tone for what would be a wonderfully relaxing stay. One of the best recommendations they made was encouraging us to take advantage of the spa before it closed for the evening. I’m so glad we did. The spa experience was absolutely bar none. The ambiance is so serene, luxurious, and the perfect way to unwind after a long day. The exceptional service continued with room service. The staff who took and delivered our order were incredibly kind and attentive, setting up both our evening and early morning dining experiences in such a lovely way. It truly elevated the comfort of our stay. Our room was immaculate and beautifully presented to help us settle in for the evening. Every part of the experience felt genuinely welcoming. If you’re planning a stay in Beverly Hills, I cannot recommend The Maybourne Beverly Hills enough. The service, spa, and overall hospitality made this a stay one that we’ll remember for a long time. "

"5 star always. Customer service unmatched"