Search Hotels Near Betchworth Park Golf Club, Dorking

"We recently used this hotel as a stay before a flight and it was the worst hotel I have ever used, I’m not sure why hotels.com are still advertising it. The hotel looks abandoned, our room had mould on the walls, stains on the curtains, plaster was falling off the wall, the window wouldn’t shut, lights kept flickering, the bathroom was filthy. We were located in the family room 11 when I asked the reception about changing she said they had no other family room and would not allow us 2 rooms, she said she would offer a refund if I contact hotels.com but they never answered their phone to them so I could only get credit back. Avoid at all costs it’s not worth the sleepless night."

"Wonderfull hotel, in a gorgeous setting, withs bags of character. Very friendly reception staff and tasty, fresh food in the restaurant. The room could haven a bit modernised, but i keeping with the overall experiense and setting, that was not an issue. Only thing which really let it down somewhat was some of the inexperienced / unhelpfull staff in the bar and restaurant."

"The hotel is get tired and in need of updating but the staff were so friendly and couldn't do enough for you."

"Breakfast was excellent and we had it in the garden. Very very dog-friendly too"

"I feel this hotel has just changed management. For the price we were charged it was very tired, carpet stains in corridors, buckets to catch leakes. The room was spacious but needed a deep clean. We were charged £10 for the car park. We had an evening meal that was presented and cooked well. My portion was very small. Breakfast was average. Staff were very kind and welcoming."

"The rooms were very spacious and made to feel very cosy. Beds very comfortable. Staff very accommodating and helpful. Very clean."

"Amazing facilitates and staff that can’t do enough for you "

"I was little disappointed as when I booked through hotels.com platform,they advertised it as breakfast included free but then when I arrived at the hotel, I was told breakfast was not included. They didn't tell me the cost of the breakfast until I asked, neither was I given a receipt of my payment made (I should have asked but I had three little kids to sort out and it slipped out of my mind) The room was stuffy, there was a fan which only had speed control and didn't do a great job. Not many family rooms available, I called the reception a week prior and I explained that I had three children whom I wasn't happy to put in their own room due to age, I was told it would be fine and they would put two beds but only gave us one due to the room size, so three of us had to squeeze in 1 double bed. The pool was descent size but not great when some adults wanted to swim laps so closed of half of the pool to do so, leaving the other rhalf crowded. Breakfast was good and the sitting areas were pleasant to relax. The staff was friendly, the check in was stressful as they only had 2 desks which meant there was a queue till outside. I was expecting the reception area to have been bit more spacious. Overall was good but I wouldn't say grand for what the room charges were. "

"Brilliant - beautiful country pub, open fire! Room was great, massive, roll top bath. Comfy bed. Staff super friendly. "