Dear Luba and Anne,we thank you so much for your feedback.It's really helpful for us.We hope to see you again,best regardsMichele

Grazie mille Eric,Best regardsFam Borelli

Grazie mille Niv,speriamo di rivederci presto,Fam Borelli.

Dear Adele & Renato we thank you for your kind words and we are grateful that you stayed with our Family.We hope to see you againbest regards MIchele

Dear Linnwe thank you for staying with us.We hope to see you in the future ,best regardsMichele

Dear Sheena,we thank you for your kind words.As a Family we understand your position and we took care of Dewin a very good boy!!We hope to serve you in the future best regards Michele

Dear Tommy & Paulawe are grateful for your feedback.We hope to see you again in the future.Best regardsMichele

Dear Timothywe are glad to have such a good guest/friend like you.It is our pleasure to welcome you in our Family.Best regards

Grazie Denise!Speriamo di vederci in futuro.Cordiali salutiMichele

Grazie Karynwe hope to see you in the future.Best regards MIchele

Dear Rolf,we are very sorry that your stay was not so beautiful and relaxing.The feedback for us is really important and we took a note about your request.Regards Michele

Dear John and Glynwe thank you so much for your kindness.We are just a simple family business trying to make our best.We hope to see you in the next future,best regards MIchele

Caro Lubosti ringraziamo moltissimo per questo feedback.Speriamo di vederti ancora!Cordiali salutiMichele

Dear Cherryllwe are sorry that your stay was not so excellent.Just a number without feedback is unhelpful for us.Could you be so kind to let us know what you will improve?Thank youMichele

Gentile Marissa & Peter,we have no words to thank you for your kindness.We are grateful for your feedback.We hope to see you in the future ,best regards MIchele

Grazie mille Susan per la vostra visita.Speriamo di accoglierla in un futuro prossimo.Tantissimi salutiMichele

Dear Leslywe are sorry if your stay was not so excellent. A feedback without any text with only a number is not helpful for us.We are just a family run hotel so any suggestion is really helpful for us.Best regards Michele

Grazie Joshuawe hope to see you again in the early future.Best regardsMichele

Gentilissimo Mauriciola ringraziamo molto per le sue bellissime parole.Rimaniamo una piccola realtà famigliare e cerchiamo di fare il nostro meglio!Alla prossima ed a prestoMiky & Famiglia

Dear Irma & Alexwe have no words to say thank you.We try to make our best for our guest and you will remain in our thoughts as we will remember you like a wise person and a wonderful couple.You have been a example for me.We hope to see you again in early future.Michele & Famiglia

Dear Nancy & Familywe thank you for your kindness and we hope to see you again in early future.We always try to satisfy our guest!Thank you again and Ramon say you bye byeBest regardsMichele and Family

Dear Tim, we thank you for your kind words!!! We hope to see you again in next fututre. Best regards Michele

Dear Joanne we love you too. We try to make our best for the happiness of our guests. You are great best regards Michele

Ciao Tina thank you so much for your feedback. Best regards MIchele

Grazie Liam

Dear Marie we thank you for your kind words. We hope to see you again. Best regards Michele

Grazie Lars!

Dear Winnie we thank you so much for your feedback. We hope to serve you in the early future Best regards Michele

Grazie della visita Gerald!

Thank you so much Thomas! We hope to see you again. Michele

Thanks

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Grazie Adam!

Grazie mille Michael.

Dear Benedetto we really thank you for your kindness. We hope to see you again in early future best regards Michele

Grazie mille Christina we hope to see you again and again! Michele

Grazie Mille Cristian speriamo di rivedervi presto! Miky e Famiglia

Grazie Mille Bent. Say hello to your wife and we hope to serve you in the future. Best regards Michele

Dear Lorrain it was our pleasure to have such a fabulous guest like you. We hope to see you again Ciao da Bellagio Michele & Elizabeth

Dear Ulf we thank you for staying in our Family. Best regards MIchele

Dear Richard we are sorry that your stay was only decent. The rate and the feedbacks for us are really important to survive in this new world. You are right when you say that my building is like a grandmother's house but precisely this is from Great-grandparent's! Furniture made by them . This is our charme, this is my Family business. We hope to serve you in a better way in the future best regards Michele Of course we have all the modern services ( hot water, A /C , internet etc. )

Grazie Timo!!!! I hope to see you again in our Family! Best regards Michele

Dear Kathy and we are grateful for your precious feedback and for all the kind words. It's our pleasure to have such a good guest like you. We hope to meet you again in our Family Hotel. Grazie mille e saluti Fam.Borelli

Cara Eugenia ci dispiace che il tuo soggiorno sia stato così mediocre. La nostra famiglia risente molto di un feedback negativo come il tuo. . Forse non hai capito la nostra storia e la nostra dedizione per il lavoro. Durante il check-in spieghiamo perfettamente l'uso dei servizi nelle camera. Sono sicuro che hai tenuto accesa l'aria condizionata tutta notte. per questa ragione hai avuto freddo. 2 coperte presenti nell'armadio( 25 gradi esterni). Non hai nemmeno guardato la posizione in cui ci troviamo ( 60 gradini e nessuna strada limitrofe). Se hai problemi a camminare Bellagio e gli atri paesini non sono l'ideale. I taxi non ti portano per 200 metri ( i ). Hai fatto colazione alle 10:45 ( terminano alle 10:30 ), hai fatto il check-out alle 11: 45 ( era alle 11 ). Cosa dovremmo fare di più? Speriamo che la gente valuti il tuo giudizio. Arrivederci Famiglia Borelli

Cara Elisabeth we thank you so much for your real feedback. You make us really proud of our family business. We hope to welcome you again in our hotel Best regards Michele

Cara Jeanine ti ringraziamo per la tua recensione. Un soggiorno di 12 giorni e voi così contente ci rende orgogliosi del nostro lavoro. I feedback negativi ci fanno ridere. Voi siete magnifiche. Grazie ancora della vostra visita . A presto Miky & Famiglia

Gentile sig. Oscar, ci dispiace che il vostro soggiorno non sia stato di vostro gradimento. La metratura della camera è ben descritta nelle nostre caratteristiche e descrizioni.. Fortunatamente gli altri ospiti che sono stati nella nostra camera per tre persone non si sono mai lamentati e trovati bene. Odori nel bagno? Noi puliamo e disinfettiamo tutto e tutti i giorni. I disinfettanti hanno odori che possono non piacere, ma per la situazione attuale siamo costretti ad usare. Siamo contenti che troverà un'altra sistemazione per la sua prossima visita. Saludos Michele

Dear Alice we thank you so much for your precious feedback. We really appreciated that sometimes guest can truly enjoy our way of business and pleasure. We try to make our best to satisfy our client . Like you said we are genuine and friendly and it is what we expected if we will be on holiday. With all warmest regards we hope to serve you in the future. Best regards Fam. Borelli