Upon Initial arrival people were cussing on the premises. Was greeted by a virtual kiosk with a 100$ deposit. Upon arriving to my room there was bugs on the ceiling. The beds were filled with stains, and fake nails. What made us decide to leave was the sight of cockroachs in the bathroom corner. We then requested a immediate refund, and was told to contact expedia for said refund. We are stranded in South Carolina 😟
The property seems to be under renovation. In its current state, I would NEVER stay there again. The check in process is done through a kiosk in the lobby. No human interaction. No vending machines. No available food or beverages. Claims to be “No Smoking” but that didn’t stop the crew hanging out smoking and drinking beer in the common areas. Overall, NOT a good experience.
Dennis
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก M วันที่ 17 พ.ค. 2024
Dear Dennis,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We value guest feedback and understand there is always room for improvement. We would be immensely grateful to get another chance to host you better. Sincerely,Management Team
room was old. Exterior sliding door was broken. Noisy
Doors slamming at night. Poor room condition.
vivian
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 10 พ.ค. 2024
Dear Vivian,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team
Dear Lauren,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team
Terrible check in experience. No person to check in but a kiosk. Property is unkept. I paid through Expedia and decided not to stay because of the condition of property. Howard Johnson employee called me at 10:30 telling me that I would have to pay a fee for not showing up even though I never cancelled reservation. Do not go to this hotel.
David
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 26 เม.ย. 2024
Dear David,We are very sorry for the lack of assistance at check-in during your stay. We guarantee that this service is not typical of our hotel and will ensure that your concerns are discussed with the property management. Please contact us directly, our team will seek to provide an appropriate explanation or resolution for this.Sincerely,Management Team
Our rooms were disgusting
We were only on the property a short time and wanted to leave .They refused to refund the three nights we booked. We were offered two different rooms they were slightly better
We also originally booked two king rooms and they insisted we didn’t want them they were having “issues”
The breakfast was a joke
The pictures shown on the sight are nothing like the actual property
Becky
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 19 เม.ย. 2024
Dear Becky,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate the concerns you have mentioned and ensure that our property is adequately upgraded in terms of furnishings and maintenance. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team
10/10 ดีเลิศ
Jeffrey
เดินทางเป็นกลุ่ม
15 เม.ย. 2024
It was ok for the price.
Jeffrey
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 19 เม.ย. 2024
Dear Jeffrey,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team
Constantly smelled marijuana smoke anytime outside of the room. There was trash everywhere outside. Room had a slight urine smell. Mold on corners of shower curtain. On a good note, the beds were comfortable and clean.
Dean
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 19 เม.ย. 2024
Dear Dean,We are sorry that you had a substandard experience at our hotel. Please accept our sincere apologies. Please be assured that we do not promote and are strictly against any use of any illegal substance at our property, but keeping your feedback in mind, we will investigate every bit of your concern diligently and act on them to ensure no other guest experiences what you did. Thank you for bringing this to our attention. We wish to see you soon for a better stay.Sincerely,Management Team
6/10 พอใช้
Martin Laurence
เดินทางเพื่อธุรกิจ, เดินทางกับคู่รัก
8 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
I really wanted to like this place. The great moss-covered trees in the front and the marsh out in back, this place had an ambience the new motels across the street don't have. But from the robot check in service to the tired decor, what could have been a great stay wasn't. The goal should be an extraordinary stay at a reasonable price.
Martin Laurence
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 12 เม.ย. 2024
Dear Martin,Thank you for sharing your feedback with us. We appreciate hearing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team
10/10 ดีเลิศ
Emily
3 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Always love staying here
Emily
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก M วันที่ 5 เม.ย. 2024
Dear Emily,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon!Best regards,Management Team
6/10 พอใช้
Alicia
1 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Alicia
การตอบกลับจาก M วันที่ 8 มี.ค. 2024
Dear Alicia,Your feedback is very valuable to us and we appreciate your modest ratings for our hospitality standards. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issues you experienced promptly. Thank you for your business and we look forward to seeing you soon.Best regards,Management Team
My family and I stayed for over 40 days. The breakfast was great, fresh pancakes and ceral for the kids. The staff was helpful, although most transactions are handled through a kiosk.
Overall it was good for the price and would stay again.
JEANNATE
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก M วันที่ 29 ก.พ. 2024
Dear Jeannate,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team
We stayed for four days, the grounds were filthy, garbage everywhere, non smoking but the smell of pot was unbearable , also a person had there own grill outside there room complete fire hazard, we had four people and were only allowed two bath towels from the virtual Kevin, who was incredibly rude, would never recommend this place to anyone ,!!!!
Kimberly
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 13 ก.พ. 2024
Dear Kimberly,Thank you for sharing your feedback. We're sorry to hear about your experience. We take cleanliness seriously and are addressing the grounds' condition with our team. Our property strictly enforces non-smoking policies, and we apologize for any inconvenience caused by neighboring guests. Rest assured, we are investigating the reported fire hazard and will take necessary action. We will also address the issue with Kevin to ensure better service in the future. We appreciate your feedback and will use it to improve.Sincerely,Management Team
The hotel is in need of upgrades. Grounds were poorly kept. Beautiful view of the marshlands. Quiet. Very basic but clean. Places to eat nearby.
Melissa
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 1 ก.พ. 2024
Dear Melissa,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team
Dear Frankie,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Michelle,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
2/10 แย่มาก
Erik
21 ม.ค. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
No person to talk to at the property to fix any issues.
Erik
การตอบกลับจาก M วันที่ 1 ก.พ. 2024
Dear Erik,We apologize for the inconvenience you experienced during your stay. Our team is committed to enhancing guest experiences, and we regret that we fell short in addressing your concerns promptly. Rest assured, we're addressing this issue to ensure a smoother process for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Management Team
4/10 แย่
Tonya
เดินทางกับครอบครัว
14 ม.ค. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Lots of noise at night , hallways look dirty . Hair is shower
Tonya
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 17 ม.ค. 2024
Dear Tonya,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team
Very friendly young that checked me in, the room was very clean, there was well enough towels. Comfortable beds . I will definitely be staying at the hotel again in the future. Thank you to all staff that help made my stay at this hotel a great one.
Della
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear Della,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
8/10 ดี
JEANNATE
เดินทางกับครอบครัวและเด็กเล็ก
8 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
JEANNATE
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear Jeannate,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
4/10 แย่
Allen
7 ม.ค. 2024
Allen
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear Allen,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Lenin,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
8/10 ดี
S
5 ม.ค. 2024
ชื่นชอบ: พนักงานและบริการ
Property was fine
S
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear S,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
2/10 แย่มาก
Nathaniel, Hope Mills
3 ม.ค. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
Attitude of staff
Nathaniel
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก M วันที่ 11 ม.ค. 2024
Dear Nathaniel,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. What you experienced is inarguably unpleasant and we will take all necessary steps to ensure no other guest experiences what you did. Our staff is generally well trained to meet attend to our guests, and it is unpleasing that your case was not mindfully handled. Everyone deeply regrets the inconvenience you faced, and we only hope you will give us another chance to serve you better. We will make sure we undo your unpleasant experience.Sincerely,Management Team
6/10 พอใช้
Dale
เดินทางกับครอบครัว
26 ธ.ค. 2023
ชื่นชอบ: ความสะอาด
Rooms were clean. Not sure that I liked the virtual check in.
Dale
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 27 ธ.ค. 2023
Dear Dale,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team
Dear Alhaji,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
My trip was pretty terrible. That was blood on the walls in our room, the TV had black lines running through it. Every 2 hours they were fighting jets flying over the room made everything vibrate and was extremely I requested a late checkout by 1 hour due to the lack of sleep I got and they try to charge me for it. I asked the lady if she wanted to know why I requested a late check out and she said no, so I told her anyway and she still insisted thought it was going to cost me money. This pissed me off so I requested a refund and will never return. I forgot to add there were no pets no smoking in the hotel so I couldn't understand why the entire hallway smells like weed and a dog barking next door
Tom
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 22 ธ.ค. 2023
Dear Tom,We're incredibly sorry for your awful experience. Blood in the room, a malfunctioning TV, constant noise disruption, and unaddressed concerns are unacceptable. We'll investigate immediately and ensure these issues never occur again. Please accept our sincere apologies. We hope for a chance to rebuild your trust in the future.Sincerely,Management Team
They came into our room and stole all of our water bottles eventhough we put up the do not disturb sign so that no one will come in when we leave
My
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 22 ธ.ค. 2023
Dear Guest,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team
4/10 แย่
Evan
18 ธ.ค. 2023
Evan
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 22 ธ.ค. 2023
Dear Evan,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
The hotel is in very poor condition and is not cleaned properly.
Joseph
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก M วันที่ 22 ธ.ค. 2023
Dear Joseph,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Les,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Security doors were broken on both levels, and the property needs significant improvement. The room look picture perfect until you inspect further. The bedding was dirty, the “fresh towels” had smudge marks on them and the floor had debris all over. My room had an adjoining room that the occupants tried to open. The sole staff member showed up at the desk with slides l, sweatpants, and a t-shirt on. I would not recommend this property for anyone.
Candice
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 1 ธ.ค. 2023
Dear Candice,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team
8/10 ดี
Tammy
23 พ.ย. 2023
ชื่นชอบ: พนักงานและบริการ
Tammy
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 1 ธ.ค. 2023
Dear Tammy,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Non personal check in. Kiosk is a non starter for me.
Orville
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 23 พ.ย. 2023
Dear Orville,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
4/10 แย่
Sherry
18 พ.ย. 2023
Sherry
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 14 ธ.ค. 2023
Dear Sherry,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
They claim it includes breakfast but not even orange juice was available. Check in took almost 20 minutes, which is extremely inconvenient. Last but not least, the room had used towels on the floor from previous guest. I surely assume their cleanliness protocol is horrible. I understand it is not a fancy facility but the least I expect is a clean room. Disappointed!
Diego
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 17 พ.ย. 2023
Dear Diego,We sincerely apologize for the shortcomings you experienced during your stay. We are committed to providing our guests with a clean and comfortable experience, and we regret that we fell short of your expectations. We are taking your feedback very seriously and will be addressing the issues you raised. Thank you for bringing them to our attention.Sincerely,Management Team
2/10 แย่มาก
Marcus
11 พ.ย. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I booked through Expedia. However was unaware about an deposit, paid the deposit was told upon check out would receive my deposit back. Next day I checked out way before my check out time and return the key ask for my deposit I paid and was infact told I would receive it after I checked out and NEVER got it so yes I did called to see why hadn't I got my deposit back only to be ignored and then the automated system kept playing. Still didn't get my deposit back so i dont recommend staying here or will i stay ever again due to that same reason. It's just bad for business
Marcus
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 17 พ.ย. 2023
Dear Marcus,Thank you for reviewing your stay with us. We really regret the inconvenience you faced because of the miscommunication regarding the deposit fee. We want to assure you that the money taken on your check-in is released right after you leave our hotel. Please be advised that it takes up to 14 business days for the banks to settle the amount. If in case the amount does not reflect in your account in the given time period, please get in touch with your bank and feel free to call us directly. Once again, inconvenience regretted.Sincerely,Management Team
Dear Kirsten,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Person,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Susie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
Dear Patrick,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
We were here for a Marine Graduation. It was convenient location to the base. The room was clean and we had no issues. It was an easy checkin and out. I’d stay here again if I ever have to go back.
BAILEY
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก M วันที่ 9 พ.ย. 2023
Dear Bailey,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
TV remotes didn't work. Difficult getting an extra day and the rate went up $20.00. Check out was at 11:00AM and was locked out of room at 10:25AM.
Douglas
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 9 พ.ย. 2023
Dear Douglas,Thank you for your feedback, we really appreciate it. We are pleased to see your modest ratings and are glad your recent stay with us was satisfactory. In our quest to aim for excellence in hospitality standards, we are taking constant steps to upgrade our property and enhance our hotel room amenities. We regret the inconvenience you faced, and we will see to it that all necessary changes are implemented at the earliest. Having said that, we hope you will give us the opportunity to host you even better in your future stays. Thank you for your business, and we look forward to seeing you soon.Sincerely,Management Team
2/10 แย่มาก
Lydia
2 พ.ย. 2023
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Lydia
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 9 พ.ย. 2023
Dear Lydia,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
The pool was not open, but on our checkin sheet said it was open until sunset.
There is no front desk it’s a virtual desk somewhere in India.
The sheets on one of the beds was dirty.
The rooms and hallways stunk
On the positive side the back was a great view.
Christina
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 2 พ.ย. 2023
Dear Christina,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team
Dear Awilda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 ดีเลิศ
Sheena
22 ต.ค. 2023
Sheena
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 17 พ.ย. 2023
Dear Sheena,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
Dear Patrick,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
Dear Bettina,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
6/10 พอใช้
Heather
20 ต.ค. 2023
Heather
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก M วันที่ 26 ต.ค. 2023
Dear Heather,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team