Search Hotels in Barrio Pueblo, San Juan

"I'll start with positives: room was cleaned every day. Food at the restaurants was good. The cleanliness of the pool and surrounding area was definitely a big issue. We got to the hotel and Thursday night and Friday pool was very clean but after that it wasn't touched. By Monday you had plastic cups sunk at the bottom of the pool, lots of sand, napkins floating etc. I brought it up on Saturday to the staff with the hopes that they would clean it but we left the property without anyone touching it."

"Excelente ubicación, le doy 10 en limpieza. Facilidades excelentes también. "

"Everything was very clean ! Located near everything! Overall experience was excellent "

"Good for a transit night through San Juan on our way to Vieques. Basic comfort with no real amenities. Hard to find the registration desk. Better signage would be helpful"

"Ernesto at check was beyond helpful. Cleared up a mixup with our reservation in no time. The entire resort is fantastic! The adult pool needs to be refurbished a bit, but was very serene for relaxing. Overall an excellent stay!"

"I would like a refund for a day night stay. Thursday 5/7/26. I checked out in the morning because I had an emergency. Thank you."

"Everything would be great if they had more towels, I checked in with 3 guest and I only had two towel in the room and asked for more towels and the lady asked me when I was I checking out, what do you mean I need a towel per person then we had to wait because they were washing them, the pool towel same thing they did not have any available we also had to wait so I had to walk in dripping wet to get towels when they were done washing them and the one was ripped along the side other then that hotel was clean and easy to get in and out of but a let down will not be back "

"Great place to stay! This is the first time we stayed at Hampton Inn & Suites. We chose this hotel based on the excellent written reviews. The hotel was lovely, very clean and comfortable room, courteous and professional staff, the pool area and swim-up bar was wonderful, the breakfast was delicious, the staff was prompt and pleasant when assistance was needed. The hotel was in close proximity to wonderful restaurants and tourist attractions. Overall excellence! This hotel is where we plan to stay in the future."

"I love this hotel !!!"