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"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"room clean staff excellent"

"On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

"A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! "

"A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. "

"From check in to check out the staff couldn’t have been more helpful. In fact, from when you pull into the car park you get the feeling it’s a special place. The building is a beautifully well maintained old building with some rather stunning modern extras. The room we had was spacious and beautifully presented, with a very comfy bed! Spacious bathroom with walk in shower. The bar area, lounge areas, breakfast and dinner room were clean, tidy, and again had that old style feel but with modern...

"Avoid room 11! No Wi-Fi or phone signal whatsoever"

"Good value stay. Room was clean, tidy and had everything needed. Parking was also very easy on the street outside."

"The place is iconic and is a realistic representation of a Dales Coaching Inn. Situation is bleak sat in the middle of miles of rough Yorkshire Moors."

"As we have stayed here before this was our first choice of where to stay. We love staying in this lovely hotel."

"The Inn is perfectly located for enjoying Kirkby Stephen. The staff - especially Jacqui - is super helpful and kind. Really enjoyed our brief time there. Our friends who stayed down the street were wishing they had booked here. Be prepared to carry luggage upstairs and know the bed isn’t super big by American standards. "

"Lovely situation in a pretty village setting. Landlady and landlord were very friendly and helpful. Food was very good too!"

"Staff great very clean food good."

"Staff don’t seem to be around at any time. Bed is quite poor. If anyone is staying in the room above you, it may sound like they are about to come through the floor. Bags of linen in the hallway all the time next to the room not just when they are cleaning. Door feels very flimsy and like anyone could walk in at anytime. Wouldn’t recommend for anyone looking for a nice weekend away but if you have a wedding near by it will do as a place to sleep."

"Room was very spacious and well maintained , the staff were friendly and professional, couldn’t do enough for me Really enjoyed my evening meal ( prices were very reasonable) Great traditional country pub/inn Definitely recommend a visit"

"Lovley room. Staff all lovley. Would suggest some slip mat in Bath. Breakfast was good. Would stay again."

"First time stating in hotel although haven to Dales many times before. Overall it’s fine but not fabulous. Food is good, tasty especially the breakfast . Personally preferred the bar food to Palmers. Service was variable but most staff were very attentive. Room was comfortable, especially the bed, great shower, large TV. No air con and noisy when window opened as our room ‘ Aysgarth’ was main road facing . Generally the carpets needed a good clean on the stairs and landing . Sadly weather was...

"DO NOT BOTHER ESPECIALLY IF YOU NEED A VAT RECEIPT The hotel itself was ok, it was a bit dirty in places, behind the sink pillar in the bathroom was really dirty and had clearly not been cleaned in years Where the problem lies with this hotel is that once you have left you cannot contact them as NO ONE ever answers the phone. On check out I requested a VAT receipt and was told I would receive it via email after I had checked out. 5 days later still no VAT receipt and no response from the...