Staff were helpful. They were quick to respond to my needs. They also kept my room clean when I went on day trips. I also had help from a staff when I lost my card key. I was partying late until 5 AM but I showed her my ID and told her my room number and got another card key. Thanks !!
Værelset var bedre end hvad der blev vist på billederne. Udsigten var god, samt der er en station tæt på. Parken og supermarkedet gør lokalisationen bedre
Jag valde hotellet pga närheten till tågstationen då jag kom fram sent på kvällen och skulle åka vidare morgonen efter. För det var hotellet jättebra. Närheten till sevärdheter i barcelona kan jag inte kommentera.
Jag fick vänta ca 20 min vid incheckning då det var något krångel med gästerna före och de bara hade en person i receptionen som kunde checka in (trots att det stod tre personer bakom disken). När jag väl fick checka in bad han så mycket om ursäkt för att jag fått vänta. Så bemötandet var trevligt men det var ändå lite irriterande när man bara ville komma upp på rummet. Frukosten var jättebra.
Leider nur so lala..Umbauphase wird vielleicht einiges verbessern. Die Betten nicht zu empfehlen . Sie Zimmer zwar groß aber das Interieur sehr abgenutzt .
Die Gardinen dreckig . Teilweise auch das Badezimmer nicht gut genug .
CONSTRUCTION ALERT! The web page says the restaurant and bar are under construction. The whole hotel except foors 1 to 8 are. And it seems as though they will be for a year. My room had a temporary elevator outside the window. Work starts at 7am. Traffic from the train station starts at 5am. Buses, cars, motorcycles etc all rev up to the stop light in front then brake at the light and rev up again. Other guests also slam heavy doors atvall hours. The real reason to stay here is the hope of a view. Half the hotel is backed by a ten story hotel. No views possible currently. The other side has some views. They also dont turn the rooms over as advetised. I got in at 230 but the family before me was told to wait until 330. The maids didnt clean until 4pm. The only reason they didnt get a 1 is that my room was big. Not sure what the new rooms will look like. Id avoid until construction is finished or rates are below 100. Or if you dont hear well or dont need sleep. The metro is good enough that you dont have to be near the station if that is a consideration. Especially if you buy thev8e unlimited ticket. Which you should do anyway. Especially if using metro from the airport.
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เข้าพัก 2 คืน, กรกฎาคม 2019
การตอบกลับจาก Montse S - Quality Manager วันที่ 31 ก.ค. 2019
Dear guest,
First of all thank you very much for your recent stay with us at Hotel Torre Catalunya and for sharing your feedback with us.
I would like to offer you our most sincerely apologies for the inconvenience caused by the works during your stay. We have tried that this process has the least possible affectation for our guests, but we know that the works can cause discomfort.
I regret that your stay has not fulfilled your expectations because of the renovations, but we hope you understand that it is a necessary process to adapt the hotel facilities and offer a service according to current demands.
I can only hope you will allow us to host you again soon so we can provide you the stay you deserve.
Kind regards,
Da sie gerade renoviert wird, war die Benutzung eingeschrenkt
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เข้าพัก 1 คืน, กรกฎาคม 2019
6/10 พอใช้
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เดินทางเพื่อธุรกิจ
23 ก.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
location 2 minutes walking from Sants station is what makes this place valuable. However, the property is is need of a big renovation, which it does seem to be undergoing
El lugar estaba con reformas, no obstante ello, los ruidos no se oían, la gente muy amable, muy buena la comodidad de la habitación, grande y el baño, también, lo recomiendo 100% , ideal para tomar el tren, dado que esta a pocos pasos de la estación.-
Je connaissais cet hôtel depuis longtemps.
A quoi bon rester ouvert alors qu’il est en travaux.
On m’a donné une chambre avec une douche bouché.
Cet hôtel est digne seulement d’un 3 etoiles.
The hotel is under construction so not all facilities are available and it can be loud at times. The staff are great and will do anything they can to help. The rooms are bright and very clean and it is a nice space.
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เข้าพัก 5 คืน, มิถุนายน 2019
8/10 ดี
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เดินทางเพื่อธุรกิจ, เดินทางเป็นกลุ่ม
8 มิ.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
-: Les travaux, pas de bouteille d'eau chaque jour
+: chambres grandes, standing assez élevé, qualité et variété du petit-déjeuner
You registered in a small area that lead to a basement parking garage enterece - seemed very weird for a 4+ hotel The hotel was remodeling the lobby and bar - restaurant area - but Hotels.com should have had that information
There were some noisy construction going on in the hotel. It was in bad location far away from everything. It was facing Barcelona main train station (very bad view). The price was way too high given the location and the condition of the hotel
Good location with walking distance from train and metro stations. Good restaurants and supermarket nearby. Clean, airy and spacious room with beautiful view. Helpful and friendly staff.
Habitacion comoda el baño una maravilla. Muy limpio y nuevo
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เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก Montse S - Quality Manager วันที่ 22 พ.ค. 2019
Estimado huésped,
Muchas gracias por alojarse con nosotros y por compartir sus comentarios.
Me alegra saber que ha disfrutado de su estancia y la comodidad de la habitación.
Esperamos darle de nuevo la bienvenida pronto.
Reciba un cordial saludo,
I loved the clean and comfortable bed.
Breakfast buffet was delicious!!
I didn’t like the construction around the lobby.
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เข้าพัก 4 คืน, พฤษภาคม 2019
การตอบกลับจาก Montse S - Quality Manager วันที่ 16 พ.ค. 2019
Dear guest,
Thank you so much for choosing Gran Hotel Torre Catalunya and for taking the time to share your experience.
I am pleased you had a fantastic overall experience and enjoyed the comfortable bed and breakfast.
We hope to host you again during future trips to Barcelona.
Kind regards,
The locations and bed were really comfortable but we had a hard time falling asleep since we couldn’t control the AC ourselves. The staff has the audacity to tell us to open the windows. Because we’d love to get woken up early from the outside noise? What is the point of having a thermostat you can supposedly ‘control’ if it’s really controlled by the outside temperature?
Janice
เข้าพัก 4 คืน, เมษายน 2019
การตอบกลับจาก Montse S - Quality Manager วันที่ 16 พ.ค. 2019
Dear Janice,
Thank for choosing Gran Hotel Torre Catalunya during your stay and for sharing your experience.
We have taken good note about all your comments regarding the AC and we will work internally on it.
Looking forward to welcome you back very soon.
Kind regards,