Great hotel, modern and clean. I was disappointed that there wasn’t a pool my kids could use, despite the photos posted of an indoor pool (it’s part of the adjacent gym for 17 ).
The staff were over the top amazing! The customer service was beyond impeccable! We were only there for the one night but would definitely go back!! We very much enjoyed our stay there!
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 20 เม.ย. 2024
Thank you very much for your valoration James!
6/10 พอใช้
Ismael
3 เม.ย. 2024
ไม่ชื่นชอบ: พนักงานและบริการ
No dieron servicio a la habitación y no dejan agua para beber en la habitación.
Ismael
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Maria Rosell วันที่ 10 เม.ย. 2024
Gracias por sus comentarios y por el tiempo dedicado en ponerlos en común con nosotros Ismael. Lamento también cualquier inconveniente que pudimos haberle ocasionado.Deseamos que no pierda la confianza en nosotros y esperamos poder tener la oportunidad de volver a recibirle y proporcionarle una estancia perfecta.
This hotel is on the outskirts of Barcelona. We had a car so wanted easy parking. There’s a large parking lot in the basement.
We paid extra for a view. We had adjoining rooms with twin beds in one and a king in the other. As a result our room had to be on the non city side of the hotel. Not a great view. We discussed with the manager and while he could t move us he went out of his way to make it up to us.
The breakfast was varied and had something for everyone. The kids loved the pancake machine. We had room service that was also great. Dinner in the second floor restaurant was accompanied by a U2 concert playing on a giant screen in the lobby we were overlooking.
Our room was a great size. Bed was comfy and the shower was amazing! Tea kettle in the room along with tea and coffee plus a mini bar.
The location is near the university and hospitals. Not a typical European walkable area but the bus and metro are right there and easy to use. That’s how we got around with no issues.
We would stay here again.
Rachel
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Maria Rosell วันที่ 31 มี.ค. 2024
Thank you very much for your time and comment Rachel. At Hyatt Regency Barcelona Tower we place great value on the opinions of our guests. Hoping to welcome you again on your next trip to Barcelona, we remain at your entire disposal.
Dear Roger,On behalf of Hyatt Regency Barcelona Tower team, I would like to thank you for sharing your memories of your fantastic time here with us.It was our pleasure to have you as our guests and we are truly delighted to know that your stay with us was enjoyable and memorable for the entire family. We are thrilled to read that you were extremely satisfied with the level of service received from our team member Michael. It certainly is our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us. We hope to see you many more times for even more excellent vacation experiences.Sincerely,
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,Alexandre MoraguesQuality Manager
Dear Diane,On behalf of the entire team that strives daily to achieve your satisfaction, we thank you for your wonderful rating of the hotel. We are very pleased to know that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.This type of feedback encourages the team to continuously exceed quality standards.We are glad to know that you had a pleasant stay among us.Thank you so much for taking the time to leave us a 5-star review.We are delighted to see that you enjoyed your stay
This hotel is amazing, we were here for the Le Petit Chief dining experience and it and the hotel did not disappoint! Very up market hotel, amazing comfort and the staff were all really friendly - highly recommend!
Stacey
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Stacey,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,
Dear Jefferson,First of all, please allow us to thank you personally for taking the time to share your feedback regarding your recent stay with us.Exceeding our guest’s expectations and offering truly memorable experiences is what we strive for and we are proud to learn that we have achieved our goal for you.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,
Great hotel service, upgraded my room, the best staff, thank Emin and Marry and others can not remember their names, it was very pleasant stay, very safe, quite, good customer service and good facilityb
Hakim
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Hakim,Thank you very much for the time spent in sharing your opinion. We really appreciate your comments.We are aware of the importance of feeling at home when travelling so it is a pleasure to read that we have reached your expectations and you have enjoyed your time with us.I will stay at your entire disposal for any future assistance.Best regards,
10/10 ดีเลิศ
Pierre
7 ม.ค. 2024
Pierre
เข้าพัก 6 คืน, มกราคม 2024
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Pierre,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Anthony,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Benneaser,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,
6/10 พอใช้
Fabrice
3 ม.ค. 2024
ชื่นชอบ: ความสะอาด
Fabrice
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Fabrice,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon and improving on the service delivered.Best regards,
10/10 ดีเลิศ
CHRISTIAN
3 ม.ค. 2024
CHRISTIAN
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Christian,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. At the Hyatt Regency Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon.Best regards,
2/10 แย่มาก
Clara
2 ม.ค. 2024
Clara
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 2 ก.พ. 2024
Dear Clara,Thank you for sharing your feedback about your experience with other users.Looking forward to welcome you back soon in a near future and being able to improve on your impressions.My best regards,
This property was an Uber ride away from the downtown Barcelona. it's closer to the airport and provided plenty of space. Very hip, modern rooms, stylist bathrooms, AMAZING breakfast options, sleek rooftop bar. Took grownup kids with us and they loved the room, the view, and the breakfast presentation and taste. We could spend the day doing touristy activities and took an uber/taxi over to spend a relaxing time back at the hotel.
Sarf
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 8 ม.ค. 2024
Dear Sarf,Thank you very much for the time spent in sharing your opinion. We really appreciate your comments.We are aware of the importance of feeling at home when travelling so it is a pleasure to read that we have reached your expectations and you could relax during your stay with us.Best regards,
Dear Lori,We are really honored that you chose Hyatt Regency Barcelona Tower for your recent vacation. We wanted to thank you for taking the time to share your positive feedback regarding your recent stay with us.It was our pleasure to have you as our guests, and we are truly delighted to know that your stay with us was enjoyable and memorable.We will be here waiting for your next holiday to once again make your vacation the very best.Sincerely,
This was a beautiful hotel with SUCH friendly staff. Though it isn’t the most central location, it’s easy to get to from the metro. Highly recommend!
Jordan
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Alex Moragues Quality Manager วันที่ 8 ม.ค. 2024
Dear Jordan,Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating your stay with us. Our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team to know that we succeeded in our effort and you were so satisfied with their attitude. I look forward to hearing from you again soon.Kind regards,
10/10 ดีเลิศ
Emmanuel E
18 ธ.ค. 2023
Emmanuel E
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Emmanuel,Thank you for your visit and for your inspiring rating of your stay. It motivates us to continue improving and offering our guests the best service. We look forward to seeing you soon and send you our warmest regards.Sincerely,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear David,We appreciate that you have taken the time to rate your experience at Hyatt Regency Barcelona Tower. It is an enormous pleasure to see that we fully met your expectations and that you had a pleasant holiday.Looking forward to seeing you again soon, we send you our warmest regards.Sincerely,Paula CastellàDuty Manager
6/10 พอใช้
Raquel
เดินทางกับครอบครัว
11 ธ.ค. 2023
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
The service wasn’t the best and it’s far away from turistic places.
Raquel
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Raquel,Thank you very much for choosing us and for sharing some feedback related to your stay. We are really sorry to hear that we did not fully meet your expectations. We appreciate you sending us your impressions as it helps us to continue improving. We hope to see you again soon to offer you an experience that exceeds all your expectations.Kind regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Dan,Thank you very much for giving us a 5-star rating! We are immensely happy to know that we fully succeeded offering you the best experience and we look forward to welcoming you again in a near future.Best wishes,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Onnaedo,Thank you for rating your stay at Hyatt Regency Barcelona Tower. We hope that you had a pleasant stay among us and we look forward to welcoming you again soon to offer you an even better experience.Warm regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Apreciado David,Muchas gracias por su visita y por valorarnos con la mejor puntuación! Nos ha alegrado el día saber que cumplimos a la perfección con lo esperado y esperamos tener el placer de volver a verle de nuevo en una futura ocasión.Atentamente,Paula CastellàDuty Manager
Excellent location to take the subway and convenient and closed to the airport , the staff was very kind to us
DALIA
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Dalia,Many thanks for visiting us and for taking the time to share your feedback. We are really happy to see that you highlight the excellent assistance that you received from our staff.Thank you again for your time and we look forward to seeing you on another occasion.Kind regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 25 ธ.ค. 2023
Dear Francesco,Thank you very much for taking the time to share with us some feedback. We are really happy to know that we fully succeeded in our aim of providing you with the best experience and we hope to see you again very soon.Best regards,Paula CastellàDuty Manager
Checked in by very friendly staff led by Abdou. Restaurant staff too were extremely helpful and professional
Daniyal
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Daniyal,Thank you for your visit and for taking the time to share some feedback. We are really pleased to know that all our staff made you feel at home as this is our main priority. We are glad to know that you fully enjoyed your stay and look forward to welcoming you again on another occasion.Best wishes,Paula CastellàDuty Manager
The hotel was not able to accommodate at an early arrival, at the scheduled check in time, the staff indicated that my room was not ready and asked if I would like to upgrade for an additional 85euro.
Tia
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Tia,Many thanks for sharing your opinion with other users. We are really sorry to see that we could not fully meet your expectations. We would like you to know that whenever we have availability of rooms of the booked category before the official check-in time, if the guest requests it, the room is delivered. We understand that in your case there was no availability of the type of room booked and therefore you were offered an upgrade to another type of available room.We are sorry if that caused you any inconvenience.We look forward to seeing you again on another occasion.Kind regards,Paula CastellàDuty Manager
10/10 ดีเลิศ
Jane
เดินทางเป็นกลุ่ม
30 ต.ค. 2023
ชื่นชอบ: สิ่งอำนวยความสะดวก
Second stay here. Hotel is beautiful and staff gracious and so helpful. Love the bar and outside lanai.
Jane
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Jane,Thank you very much for your trust by choosing us again to spend your holidays in Barcelona. We are happy to know that on this occasion we have also been able to offer you an excellent stay and we hope to welcome you again soon.Best regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Erlinda,Thank you for taking the time to rate your recent stay at Hyatt Regency Barcelona Tower. We hope that you felt comfortable among us and we feel sorry to not have fully met your expectations regarding our location.We hope to seeing you again on another occasion and send you our warmest regards.Sincerely,Paula CastellàDuty Manager
Unique modern design. Interesting rooftop bar. The area directly adjacent is low budget housing, but a nice coffee bar five minutes walk.
THOMAS
เข้าพัก 3 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Thomas,Thank you so much for your wonderful review of your recent stay! We are really grateful to read your very positive experience and we hope to have the pleasure of seeing you again on your next trip to Barcelona.Sincerely,Paula CastellàDuty Manager
Super hotel with beautiful rooms. The views are amazing. Easy access to the Metro station. Couldn’t fault the hotel, it’s staff and the food. Would definitely recommend and would definitely stay again 😊
Amanda
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Amanda,Thank you for choosing us and for taking the time to share your experience.We are glad to see that your stay was unbeatable and we look forward to seeing you again soon to offer you an even better experience.Warm regards,Paula CastellàDuty Manager
2/10 แย่มาก
Peili
23 ต.ค. 2023
Peili
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Peili,Thank you for taking the time to rate your experience at Hyatt Regency Barcelona Tower.We are very sorry to know that we did not meet your expectations and apologize for any inconvenience you may have had during your stay.We hope to see you again on another occasion to prove you that we can offer you an amazing experience.Kind regards,Paula CastellàDuty Manager
Very nice room, friendly & helpful staff, good breakfast
Wesley
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Wesley,Many thanks for your visit and for your positive comments. We are pleased to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you again.We remain at your entire disposal for anything you may need.Best regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 27 พ.ย. 2023
Dear Michael,Thank you very much for your loyalty and trust by choosing Hyatt Regency Barcelona Tower. We are delighted to know that you felt comfortable in our hotel and that you had some days of relax among us.We look forward to welcoming you again on another occasion to continue being part of your holidays.Sincerely,Paula CastellàDuty Manager
4/10 แย่
Arto
16 ต.ค. 2023
Arto
เข้าพัก 6 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Arto,Many thanks for your visit and for taking the time to rate your stay. We are really sorry to know that we did not meet your expectations. We will continue working to improve our services and hope to see you again on another occasion.Warm regards,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 27 พ.ย. 2023
Dear Shandika,Thank you so much for taking the time to provide some feedback! We are really pleased to know that our attentive staff made your stay unbeatable.We hope to welcome you again on another occasion to offer you an even better service.Sincerely,Paula CastellàDuty Manager
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 27 พ.ย. 2023
Dear Sylvain,We greatly appreciate your visit and the time spent on rating your stay.Thank you for giving us the highest score. We are really happy to know that we offered you the best experience and hope to see you again very soon.Best wishes,Paula CastellàDuty Manager
편의시설이나 청결.직원들 서비스 너무 좋았어요
다만 시내와 거리가 조금 있어서 한번 나가면ㅎㅎ...
쭉 관광하고 저녁늦게나 들어와 쉬었네용
그래도 호텔오면 조용하고 쉬는느낌들어서 나름 좋았습니다!
sera
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 27 พ.ย. 2023
Dear sera,Thank you for your time and comments. We kindly appreciate that you let us know about your positive impressions. We are glad to know that you felt comfortable and we look forward to seeing you again soon.Warm regards,Paula CastellàDuty Manager
8/10 ดี
KHALID
10 ต.ค. 2023
KHALID
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 27 พ.ย. 2023
Dear Khalid,Thank you very much for taking the time to rate your stay at Hyatt Regency Barcelona Tower. We are glad to know that you had a pleasant stay among us and we look forward to welcoming you again soon.Kind regards,Paula CastellàDuty Manager
10/10 ดีเลิศ
Bradley
9 ต.ค. 2023
Bradley
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 28 พ.ย. 2023
Dear Bradley,Thank you so much for rating your stay with a 5-star score! We are really happy to know that we offered you an unbeatable experience and we look forward to welcoming you again in a near future.Best wishes,Paula CastellàDuty Manager
10/10 ดีเลิศ
Diane
เดินทางกับครอบครัว
9 ต.ค. 2023
A wonderful property. The staff was fantastic and the amenities were perfect. Great location near a metro stop.
Diane
เข้าพัก 1 คืน, ตุลาคม 2023
การตอบกลับจาก Hyatt Regency Barcelona Tower วันที่ 9 ต.ค. 2023
Dear Diane,We appreciate that you have shared your rating with us.This type of feedback encourages the team to continuously exceed quality standards.We are happy to know that we perfectly met your expectations and we hope to see you again soon.