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"Spacious room, great view, friendly staff. Very quiet. The sauna room was a bit scary, I wouldn’t use it again. Overall, I had a great stay. "

"Always a great stay. Clean, comfortable & convenient to downtown Banff. Covered parking is great. "

"Everything was great, hot tub was very clean and well maintained. Lots of underground parking. Bonus was having the Keg restaurant in the hotel, and the food was excellent. "

"I love this hotel, rooms are comfortable, the rooftop pool and hot tubs are a treat with the views, and the staff are all very friendly and welcoming. My only feedback is that The hot tub area needs to be cleaned more often. Theres always towels left everywhere! The tubs themselves need some scrubbing and the ground cleaned up. "

"In the condo unit my family stayed , there was a very strong odor of mold /musty smell. Opening the window revealed more mold on the window sills… We left early on check out day. Do not recommend this property … We conveyed our concern to the front desk to no avail. Thank you."

"Lovely place to be"

"Great position down town. Some parts becoming dated. Room lighting not good and the TV had half the stations locked( but I worked out the code and fixed it, your welcome next guest) Free parking was much appreciated"

"Great Hotel "

"Nice location and great shuttle bus service to downtown."