Was stayed in good conditions and pocket price ,nicely staffs
Piyanan
เข้าพัก 4 คืน, พฤศจิกายน 2017
การตอบกลับจาก Sugiono วันที่ 24 พ.ย. 2017
Dear Piyanan,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Hopefully for 5 star review this time.
Best Regards,
Sugiono - Rooms Division Manager
Bapak Rudy yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Bandung Trans Studio. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Indra GunawanGeneral Manager
Bapak Rudy yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Bandung Trans Studio. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Indra GunawanGeneral Manager
Bapak Rudy yang terhormat,Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Bandung Trans Studio. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.Hormat kami,Indra GunawanGeneral Manager
Staff are very polite and service excellence. Lsomtimes I.get pissed off when I see them get bullied by inconsiderate guest
Mohamed Faizal
เข้าพัก 3 คืน, กันยายน 2023
การตอบกลับจาก Indra วันที่ 11 ก.ย. 2023
Dear Mr. Mohamed Faizal, We very much appreciate your comments regarding your stay at the Ibis Bandung Trans Studio.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Indra GunawanGeneral Manager
Dear Mrs. Sa'adahThank you so much for your 5 stars review.Once again , thank you for sharing your experience, and we looking forward for your next visit.Sincerely,Indra GunawanGeneral Manager
Dear Mrs. Sa'adahThank you so much for your 5 stars review.Once again , thank you for sharing your experience, and we looking forward for your next visit.Sincerely,Indra GunawanGeneral Manager
10/10 ดีเลิศ
DARLENE
เดินทางกับคู่รัก
7 พ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This hotel is close to the mall. We had a good experience.
DARLENE
เข้าพัก 1 คืน, พฤษภาคม 2023
การตอบกลับจาก Novi Carolina วันที่ 12 พ.ค. 2023
Dear Darlene,Thank you so much for your 5 stars review.Once again , thank you for sharing your experience, and we looking forward for your next visit.Sincerely,Novi CarolinaDuty Manager
4/10 แย่
Yip
13 เม.ย. 2023
Yip
เข้าพัก 1 คืน, เมษายน 2023
การตอบกลับจาก Denni วันที่ 20 เม.ย. 2023
Dear Yip,Thank you for staying with Ibis Bandung Trans Studio and thank you for taking the time to write a review. We are very sorry that you had an unpleasant experience during your stay with us.Your constructive feedback is valuable for improving our hotel quality, I am with my team are working on it.Once again, thank you for your feedback, and looking forward to having you back at our hotel with better experience.Best regards,Muh Denni PermanaDuty Manager
6/10 พอใช้
Mohamed Faizal
เดินทางเพื่อธุรกิจ
19 ม.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
They seems to have diwngraded. Used to be my top choice of hotel.in Bandung as near ammenities. But now they do.not give bottle mineral water . Even flask was issued to get water drom dispenser. But i felt its not hygenic after post pandemic .housekeeping was not detailed bath towel were not replaced after they clear the soiled ones. were replaced and
Hotel ini cukup nyaman bagi keluarga, karena ada Paket Family Room dengan Harga yg terjangkau. Harga yg berikan dibandingkan dengan tingkat kenyamanan yg diberikan bagi Keluarga Saya, melebihi Expectasi Saya, cukup memuaskan.
Hotel service is polite, and excellent.
Hotel is very convenient next to big mall, easy to get food or do shopping.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2021
การตอบกลับจาก Rezka วันที่ 14 ก.พ. 2021
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Rezka M Wildhan
Room Division Manager
Dear HUI-JU
We very much appreciate your comments regarding your stay at the ibis Bandung Trans Studio. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Rezka M Wildhan - Room Division Manager
Dear Guest
Thank you for your recent stay with Ibis Bandung Trans Studio and Post a 10/10 rating.
Thank you again for sharing your experience and we look forward to welcoming you back to our hotel..!
Regard
Roni Martadinata - General Manager
Dear Guest
Thank you for your recent stay with Ibis Bandung Trans Studio and Post a 10/10 rating.
Thank you again for sharing your experience and we look forward to welcoming you back to our hotel..!
Regard
Roni Martadinata - General Manager
The staff is very friendly and helpful. Breakfast, many choices/variations.
As for the property itself, very clean.
One thing that I wish the management will do in the near future is upgrading their old towels and has more toiletries like shampoo, conditioner, body lotion etc.
I was very surprised by this hotel. It is very well presented, especially for the price. While the rooms aren't huge the amenities and location excellent.
Breakfast was amazing and the wait staff No 1!
es ist eine sehr grosse unterkunft ca. 600 zimmer alles sehr gut organisiert alles pers. des hotels sind sehr freundlich un d hilfsbereit derv frontofficier mister henry bemeuht sich um jeden gast und es bibt keine frage die von mir offen war sehr zu empfehlen preislich guenstig ich werde wieder kommen
Although the room is smaller than other hotels, it is still very comfortable. The convenience of having a mall right behind the hotel is also a plus point. My second stay here and definitely wont be the last!
Over all satisfactory, staff, cleanliness all good. But at the last day of my stay, next door room the guest asking morning call, it rang from 7:24 am till 8.09 am. Nonstop ringing, gosh! The next door guest didn't wake up. Me and family are disturbed by the ringing sound. We all can hear the phone ringing all the way in the isle.
WILLY
เข้าพัก 2 คืน, มิถุนายน 2019
การตอบกลับจาก Rispugi - Hotel Manager วันที่ 29 มิ.ย. 2019
Dear Mr. Willy,
Thank you very much for leaving us such a wonderful feedback.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day.
Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share.
One more time, thank you for your rating and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
8/10 ดี
ผู้เข้าพักจริง
22 พ.ค. 2019
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2019
การตอบกลับจาก Rispugi - Hotel Manager วันที่ 23 พ.ค. 2019
Dear Valued Guest,
Thank you very much for leaving us such a wonderful feedback.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day.
Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share.
One more time, thank you for your rating and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
The room are clean .. the receiption counter are friendly .
ผู้เข้าพักจริง
เข้าพัก 1 คืน, พฤษภาคม 2019
การตอบกลับจาก Rispugi - Hotel Manager วันที่ 23 พ.ค. 2019
Dear Valued Guest,
Thank you very much for leaving us such a wonderful feedback.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day.
Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share.
One more time, thank you for your rating and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
การตอบกลับจาก Rispugi - Hotel Manager วันที่ 17 พ.ค. 2019
Dear Valued Guest,
Thank you very much for leaving us such a wonderful feedback. We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day.
Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share.
One more time, thank you for your rating and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
Dear Valued Guest,
Thanks for leaving us such a wonderful feedback.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
Wonderful location great staff highly recommend to anyone
ผู้เข้าพักจริง
เข้าพัก 2 คืน, เมษายน 2019
การตอบกลับจาก Hotel Manager วันที่ 3 พ.ค. 2019
Dear Valued Guest,
Thank you very much for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to our email with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our hotel.
Best Regards,
Rispugi - Hotel Manager
Excellent hotel at a very good price and great service
Gilberto
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Hotel Manager วันที่ 29 เม.ย. 2019
Dear Mr. Gilberto,
Thank you very much for leaving us such a wonderful review.
We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thank you very much for your kind words and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
The hotel is cheap and the service is good. The staff was very friendly and there was a shopping mall nearby so it was easy to eat somthing.
SANG YEOB
เข้าพัก 6 คืน, มีนาคม 2019
การตอบกลับจาก Hotel Manager วันที่ 29 เม.ย. 2019
Dear Mr. Sang Yeob,
Thanks for leaving us such a wonderful review.
We are thrilled that you loved your experience, our staff will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
So thanks for your kind words and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager
การตอบกลับจาก Rispugi - Hotel Manager วันที่ 23 พ.ค. 2019
Dear Mr. Chelwoo,
Thank you very much for leaving us such a wonderful feedback.
We put customer experience and satisfaction as our priority, and your feedback reaffirms the hard work we put in every day.
Please feel free reach out to our email with any further comments, concerns, or suggestions you wish to share.
One more time, thank you for your rating and we look forward to seeing you again.
Best Regards,
Rispugi - Hotel Manager