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Novotel Balikpapan

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Novotel Balikpapan

Outdoor pool
Exterior
Meeting facility
Couples treatment room(s), body treatments, aromatherapy, body wraps
Banquet hall
Novotel Balikpapan sits in the vibrant city center, offering family-friendly comfort alongside upscale amenities. Travelers unwind with soothing aromatherapy sessions, enjoy meals from two distinct on-site restaurants, or relax with drinks from the poolside bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
The current price is ฿1,392
฿1,685 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, free cots/infant beds, rollaway beds

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | In-room safe, desk, free cots/infant beds, rollaway beds

Superior Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
TV
Deep-soaking bath
Shower/bath combination
Private bathroom
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Business Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Business Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Dining table
Dishwasher
TV
Deep-soaking bath
Shower/bath combination
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Deep-soaking bath
Shower/bath combination
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Junior Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Deep-soaking bath
Shower/bath combination
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
TV
Deep-soaking bath
  • 96 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Room, 1 Double Bed (Connect to 1 Superior Twin)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
TV
Deep-soaking bath
Shower/bath combination
  • 128 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dining table
Dishwasher
TV
Deep-soaking bath
  • 128 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed
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About the area

Map
Jl Brigjen Ery Suparjan No 2, Balikpapan, East Kalimantan, 76112

What's nearby

  • Bekapai Garden - 1 min walk - 0.0 km
  • Ruko Bandar - 2 min walk - 0.2 km
  • Plaza Balikpapan - 5 min walk - 0.4 km
  • Kemala Beach - 2 min drive - 2.1 km
  • BSB Beach - 4 min drive - 3.1 km

Getting around

  • Balikpapan (BPN-Sepinggan Intl.) - 21 min drive

Restaurants

  • ‪DE CAFÉ Resto & Delicatessen - ‬4 min walk
  • ‪Square Restaurant - ‬1 min walk
  • ‪Happy Puppy Karaoke - ‬4 min walk
  • ‪Depot Selamat - ‬5 min walk
  • ‪Warung Jogja Istimewa - ‬4 min walk

About this property

Novotel Balikpapan

Upscale family-friendly hotel in the city centre
You can look forward to a poolside bar, a corner/local shop and a coffee shop/cafe at Novotel Balikpapan. Indulge in aromatherapy, a body treatment and a body scrub at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • A gift shop, luggage storage and a porter/bellboy
Room features
All 198 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Similar properties

Outdoor pool

Swiss-Belhotel Balikpapan

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 93 reviews
The price is ฿1,450
฿1,754 total
includes taxes & fees
2 Nov - 3 Nov
Swiss-Belhotel Balikpapan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: IDR 181,500 for adults and IDR 90,750 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,333 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 375000 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately IDR 181500 for adults and from IDR 90750 for children
  • Airport shuttle fee: IDR 180000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 375000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Balikpapan Novotel
Novotel Balikpapan
Novotel Hotel Balikpapan
Novotel Balikpapan Hotel Balikpapan
Novotel Balikpapan Hotel
Balikpapan Novotel
Balikpapan Novotel
Novotel Balikpapan Hotel
Novotel Balikpapan Balikpapan
Novotel Balikpapan Hotel Balikpapan

Frequently asked questions

Does Novotel Balikpapan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Novotel Balikpapan?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Novotel Balikpapan on 9 Nov 2025 start from ฿1,392.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Balikpapan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Balikpapan?

Self-parking is free at this property.

What time is check-in at Novotel Balikpapan?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Balikpapan?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Balikpapan provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 180000 per vehicle applies.

Where is Novotel Balikpapan located?

This family-friendly Balikpapan hotel is located near the airport, within a 5-minute walk of Bekapai Garden and Ruko Bandar. Plaza Balikpapan and Masjid Agung At-Taqwa are also within 15 minutes.

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Novotel Balikpapan Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 94 reviews
Rating 8 - Good. 37 out of 94 reviews
Rating 6 - Okay. 24 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although a little bit tired, an excellent hotel with friendly staff and is great value for money.
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good food. Good location. All is well i love
Stayed 1 night in Jul 2020

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities
Not a beautiful island
Stayed 7 nights in May 2025

10/10 Excellent

Firman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool and the foods. Everrything all is well
Stayed 27 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 28 nights in Mar 2023

10/10 Excellent

Torbjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing to complain about

Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .
Stayed 2 nights in Nov 2019

4/10 Poor

WING MING

Disliked: Cleanliness, amenities, property conditions & facilities
Linen was dirty and stained. Hotel room is poorly maintained. Cannot live up to 5 star hotel standard.
Stayed 2 nights in Jan 2023

6/10 Okay

Rolf

Liked: Cleanliness, amenities, property conditions & facilities
Had to change rooms as bed wa s not 2 twins.
Stayed 1 night in Aug 2022

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel this is
Stayed 28 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Location, so many streetfood nearby. All perfect
Stayed 27 nights in May 2020

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Stayed 1 night in Mar 2020

6/10 Okay

Roar

Disliked: Property conditions & facilities

Redo me

Worn out hotel
Stayed 1 night in Jul 2019

6/10 Okay

Junwon

영수증

영수증을 메일로 보내주세요
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facilities and rooms are in disrepair. Non-smoking room is filled with tobacco smell. Room is incredibly cold. Travelers also need to be warned of the SPA on 2nd floor - paid for 90 mins but ended after 55 — dishonest practice and low quality materials were used. Face was swollen for one week after that. The only asset is hotel staff.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Schönes grosses Zimmer. Das Restaurant wie auch die Lounge leider ein bisschen heruntergekommen.
Stayed 1 night in May 2019

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Hotel is about 20 minutes taxi drive from Sepinggan International Airport. My room got full view of the sea. Hotel is about 10 minutes to the beach and many pubs line the beach. Hotel is also 10 minutes walk to Plaza Balikpapan for shopping. Hotel Lobby is modern and check in a breeze with English speaking staff. Room is big and clean, wifi is fast. There are a lot of varieties in breakfast buffet, with local and western selection.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
시내중심가에 위치한 괜찮은 호텔 와이파이 속도 양호 호텔에서 가까운거리에 쇼핑몰등이 있고 해변이 가까워 Sea Food음식점도 이용이 쉽고 맛도 양호
Stayed 1 night in Jan 2019

2/10 Terrible

Y

Disliked: Staff & service
受付の態度が悪い。禁煙を予約したのに喫煙しかないとの一点張り。詫びることもなく淡々と対応。 すごく不快な思いをした。
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Expected a little more

Pros: 1. Downtown location 2. View Cons: 1. No hand towels. 2. Bathwater came out muddy yellow. 3. Jacuzzi pool can benefit from cleaning
Stayed 1 night in Oct 2018

10/10 Excellent

Michele, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great facilities

Nice hotel close to the centre of town with great facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Good location, but hotel needs update

Great location! Hotel needs to be updated and rooms need to be cleaner
Stayed 2 nights in Aug 2018

4/10 Poor

han, sg

Disliked: Cleanliness, room comfort

Hotel located on top of hill

Room cleaning service did not do a good job, room still messy when we came back, food is tasteless, minibar is empty and mineral water is chargeable...
Stayed 2 nights in Aug 2018

10/10 Excellent

Hitoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適な滞在

近隣にシーフードレストランやバーがあり、ホテルは生活で、スタッフは親切で快適に利用できました。
Stayed 2 nights in Jun 2018

6/10 Okay

HENRY

Liked: Staff & service
Gym’s equipment poorly maintain and the air was smelly. The room slightly dusty and the linen got so many stains.

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Good experience.

Initially the room was not very good, the shower did not work and we did not have the sea view requested. But once pointed out it was quickly dealt with and we were moved to a very nice room. The staff were always extremely helpful and wanted to help wherever possible. Overall a very positive experience.
Stayed 6 nights in Jan 2018