Located in Bacalar, Puerta del Cielo Hotel Origen is near the airport and near a boardwalk. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Visit our Bacalar travel guide
Carretera Federal Bacalar-Xtomoc, Bacalar, QROO, 77930
What's nearby
Lake Bacalar
3 min walk - 0.3 km
Laguna Bacalar Ecological Park
4 min drive - 2.9 km
Cenote Azul
8 min drive - 7.6 km
Cenote Cocalitos
8 min drive - 7.2 km
Polytechnic University of Bacalar
4 min drive - 2.5 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
38 min drive
Restaurants
asadero el establo
2 min drive
La Playita
5 min drive
I Scream Bar
5 min drive
La Guapachosa
Finisterre Cocina Mediterranea
4 min drive
About this property
Puerta del Cielo Hotel Origen
Hotel near Lake Bacalar
Consider a stay at Puerta del Cielo Hotel Origen and take advantage of a poolside bar, a bar and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
2 outdoor pools, along with sunloungers and pool umbrellas
Free self-parking
Cooked-to-order breakfast (surcharge), an electric car charging station and a banquet hall
A front desk safe, a 24-hour front desk and outdoor furniture
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Puerta del Cielo Hotel Origen offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
Egyptian cotton sheets and down duvets
Bathrooms with rainfall showers and deep-soaking baths
42-inch Smart TVs with digital channels
Furnished balconies or patios, wardrobes/cupboards and separate sitting areas
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Electric car charging station on site
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 250 to 500 per person
A bar/lounge
A poolside bar
A restaurant
Couples/private dining
Things to do
2 outdoor pools
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Turndown service
Wedding services
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Outdoor furniture
Pool loungers
Pool umbrellas
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No lift
Well-lit path to entrance
More
Banquet hall
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Bathroom
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with digital channels
Food and drink
Espresso maker
Free bottled water
More
Air conditioning
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 3500.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 250 to 500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does Puerta del Cielo Hotel Origen have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM to 6:00 PM.
How much does it cost to stay at Puerta del Cielo Hotel Origen?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Puerta del Cielo Hotel Origen on 16 Sep 2026 start from ฿6,902, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Puerta del Cielo Hotel Origen pet-friendly?
No, pets are not allowed at this property.
How much is parking at Puerta del Cielo Hotel Origen?
Self-parking is free at this property.
What time is check-in at Puerta del Cielo Hotel Origen?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Puerta del Cielo Hotel Origen?
Checkout is at noon.
Where is Puerta del Cielo Hotel Origen located?
Situated near the airport, this hotel is within 2 miles (3 km) of Lake Bacalar, Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Zócalo are also within 3 miles (5 km).
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