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Luna Azul Bacalar

2.5 star property
A peaceful retreat with a refreshing outdoor pool and beautiful gardens where travelers can relax in the tranquil surroundings of Bacalar

Choose dates to view prices

Luna Azul Bacalar offers a serene setting for travelers seeking quiet relaxation. Guests can spend their days lounging in the garden's natural beauty or cooling off with a swim in the outdoor pool. WiFi connectivity is available directly from the rooms for staying connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is ฿1,832
฿2,412 total
includes taxes & fees
28 May - 29 May
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About this property

Luna Azul Bacalar

  • Hotel near Lake Bacalar
  • Close to Laguna Bacalar Ecological Park, Luna Azul Bacalar provides amenities such as a garden. Guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Outdoor furniture
  • Room features
  • All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and designer toiletries
    • 32-inch flat-screen TVs with Netflix, streaming services and premium channels
    • Furnished balconies or patios, wardrobes/cupboards and ceiling fans

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night
  • Destination fee: MXN 50.91 per accommodation, per night.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Luna Azul Bacalar have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Luna Azul Bacalar ?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Luna Azul Bacalar on 28 May 2026 start from ฿1,832, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luna Azul Bacalar pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at Luna Azul Bacalar ?

Self-parking is free at this property.

What time is check-in at Luna Azul Bacalar ?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Luna Azul Bacalar ?

Checkout is at 11:00 AM.

Where is Luna Azul Bacalar located?

Situated in Bacalar, this hotel is within 1 mi (2 km) of Zócalo and Lake Bacalar. Fort of San Felipe and Municipal Spa of Bacalar are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

Verified

10/10 Excellent

Heinrich

Liked: Cleanliness, property conditions & facilities
Clean room, staff is very nice, very professional. Overall great service.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite hotel in Bacalar. Away from all the noise yet conveniently located and the staff is 👌
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Santino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with a friendly staff. Very satisfied and well worth the price.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Super cute hotel. Has a parking which is a plus. Super clean and staff is very good. Recommendable
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Erika

Liked: Staff & service
Mini fridge and coffe maker
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Brayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the surrounding area where it is located. Not pleasant area to walk. A mechanic shop with old cars on the street. Trash, no green area at all. The fascility is nice but the neighborhood not.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Marconi Adán

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en buenas condiciones el hotel y sus camas y climas. Y lo más importante un estacionamiento dentro del hotel para, resguardar su auto aunque no esta cerca de la laguna tiene todo al alcance
Stayed 2 nights in May 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Las almuadas un poco duras para mi gusto pero todo lo demás muy limpio y buena atension
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, sí regresaría definitivamente es encantador.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Azucena Gisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le falta calefacción a la alberca y dar mantenimiento a las regaderas
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Matti

Liked: Cleanliness, staff & service, amenities
Siisti ja tilava huone, josta käynti suoraan uima-altaalle, mukava henkilökunta
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy agradable, Martha es muy agradable y profesional.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es muy cómoda y amplia, muy limpia, nos pareció muy bueno que tengan estacionamiento, el personal muy amables, atentos y muy al pendiente de los huéspedes además de que la decoración del hotel es muy bonita, sin duda volveremos!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Siegrid isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen valor por tu dinero.

Personal muy amable y servicial. Muy cómodo y limpio con estacionamiento. Si volveria.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta a 15 metros de la carretera principal y en taxi todo cerca , y baratos , 25 a 40 pesos la dejada, solo los rápidos de Bacalar a 30 minutos y 200 pesos
Stayed 4 nights in May 2025
Verified

8/10 Good

francisco j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto es muy grande y comodo el precio es poco alto
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpia, pocos cuartos, no tuvimos ruido, buena atencion. No hay restaurante y no esta en el centro , pero estos quedan a 5 minutos en auto y 15 caminando.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención muy buena. Costo bajo
Verified

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama no fue lo confortable que esperaba, tenía una para rota el box.
Stayed 5 nights in Dec 2024
Verified

6/10 Okay

Erika Tzetzangari

Liked: Cleanliness, staff & service
El hotel es bonito, familiar. Habitaciones amplias pero no cuentan con un sistema de drenaje adecuado, huele mucho a drenaje, poca presión del agua. El lavabo un poco atascado, no bajaba bien el agua ni en el excusado o en el lavabo. Hubo una situación de ves bugs pero se solucionó de inmediato. El personal muy atento. Falta un frigobar y que te dejen más amenidades de limpieza.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcional

Hotel funcional, a 30 minutos caminando del centro. Limpio. La atención de Martha y José espectacular. La de Carlos, nefasto. La piscina necesita caldera, el agua está fría. Pocos lugares cerca para comer. Varias tienditas. No tienen frigobar
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Una muy buena opción de hospedaje.. recomendado
Stayed 2 nights in Nov 2024