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Khaban Bacalar Hotel Boutique

3.5 star property
Travelers unwind with spa treatments, outdoor pool relaxation, and restaurant dining at this boutique hotel tucked away from the crowds

Choose dates to view prices

Khaban Bacalar Hotel Boutique offers a peaceful retreat in the suburbs with its restaurant and tranquil terrace. Guests can book rejuvenating massages and facials at the spa, cool off in the outdoor pool, and stay connected with WiFi throughout their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is ฿5,372
฿6,594 total
includes taxes & fees
9 Mar - 10 Mar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double with Balcony Garden View

Deluxe Double with Balcony Garden View | View from room

Deluxe Double with Balcony Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
Separate bedroom
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people | Premium bedding, pillow-top beds, minibar, blackout curtains

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
  • Lagoon view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View | Premium bedding, pillow-top beds, minibar, blackout curtains

Deluxe King with Balcony Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
Separate bedroom
  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View | Premium bedding, pillow-top beds, minibar, blackout curtains

Master Suite with Balcony Lagoon View

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
Separate bedroom
  • Lagoon view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View | Premium bedding, pillow-top beds, minibar, blackout curtains

Master Double Suite with Balcony Lagoon View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
Separate bedroom
  • Lagoon view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room with Balcony

Double Room with Balcony | Premium bedding, pillow-top beds, minibar, blackout curtains

Double Room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Premium bedding
Blackout curtains
Ceiling fan
Pillow-top bed
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Bacalar, Khaban Bacalar Hotel Boutique is in the suburbs and on a lake. While the natural beauty of Lake Bacalar and Laguna Bacalar Ecological Park can be enjoyed by anyone, those looking for an activity can explore Municipal Spa of Bacalar. Don't miss out on a visit to Manatee Sanctuary. With boat tours and swimming nearby, you'll find plenty of adventures in the water. Visit our Bacalar travel guide
Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930

What's nearby

  • limestone formations with two swimmers in a shallow and brilliant blue color water. Laguna Bacalar. Yucatan. Mexico
    Lake Bacalar
    10 min walk - 0.8 km
  • Stromatolites in the crystal-clear waters of Bacalar Lake, Mexico. Ancient natural formations in a stunning tropical setting. Nature, geology, and travel concept
    Laguna Bacalar Ecological Park
    20 min drive - 12.1 km
  • San Felipe fort in Bacalar
    Fort of San Felipe
    20 min drive - 12.8 km
  • Beautiful landscape with stromatolites, Bacalar in Mexico
    Cenote Cocalitos
    25 min drive - 17.1 km
  • Last one here
    Cenote Azul
    25 min drive - 17.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    54 min drive

Restaurants

  • asadero el establo
    11 min drive
  • La Playita
    14 min drive
  • Las Miches De La 1
    13 min drive
  • Marisqueria El Taco Loco
    11 min drive
  • Pueblo Pirata
    9 min drive

About this property

Khaban Bacalar Hotel Boutique

Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park and Canal de los Piratas, Khaban Bacalar Hotel Boutique provides free breakfast (local cuisine), a terrace and a garden. Treat yourself to spa services, such as a facial, a massage or a body treatment. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), tour/ticket information and smoke-free property
  • A front desk safe
Room features
All guest rooms at Khaban Bacalar Hotel Boutique have perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Rainfall showers and eco-friendly toiletries
  • Wardrobes/cupboards, balconies and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Canoeing
  • Kayaking
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • No lift
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • LED lighting
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:30 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 52.79 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 5000 per vehicle (return, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Does Khaban Bacalar Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Khaban Bacalar Hotel Boutique?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Khaban Bacalar Hotel Boutique on 9 Mar 2026 start from ฿5,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Khaban Bacalar Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking at Khaban Bacalar Hotel Boutique?

Self-parking is free at this property.

What time is check-in at Khaban Bacalar Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM.

What time is check-out at Khaban Bacalar Hotel Boutique?

Checkout is at noon.

Does Khaban Bacalar Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 5000 per vehicle applies.

Where is Khaban Bacalar Hotel Boutique located?

Situated on a lake, this hotel is 0.4 mi (0.7 km) from Lake Bacalar, and within 9 mi (15 km) of Laguna Bacalar Ecological Park and Fort of San Felipe. Canal de los Piratas and Municipal Spa of Bacalar are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Khaban Bacalar Hotel Boutique Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Amenities

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 59 out of 91 reviews
Rating 8 - Good. 13 out of 91 reviews
Rating 6 - Okay. 8 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 9 out of 91 reviews

Reviews

8/10 Good

Ala

Liked: Cleanliness, amenities, property conditions & facilities
Im enjoying staying at this hotel during my Bacalar trip with beautiful view from my room
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent place right off the Bacalar Lagoon. Staff and hotel was very accommodating and friendly. Would absolutely recommend this place.
Stayed 5 nights in Sep 2025

10/10 Excellent

odaly

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and clean staff were friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay quite, beautiful view to lake, staff friendly .
Stayed 2 nights in Sep 2023

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, i will be back again. Calm & relax
Stayed 2 nights in Jan 2025

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was beautiful
Stayed 5 nights in Apr 2024

10/10 Excellent

Ricardo A

Liked: Property conditions & facilities, room comfort

Great experience

We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Stayed 4 nights in May 2024

6/10 Okay

Alberto

Liked: Cleanliness
Disliked: Amenities
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Stayed 2 nights in Feb 2025

6/10 Okay

Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Stayed 2 nights in Nov 2023

6/10 Okay

Judith

The ease with which to kayak was wonderful for us. The beauty of the porch view also is a compelling reason to visit. I would caution those traveling to rent a truck or 4-wheel vehicle. The roads are dirt and rock, they are unpredictable given the rainfall. Two days of our 7 night stay the hot water was broken so we had cold showers. The restaurant on site was often out of things like: bacon, avocados, mangos, bread, and fruit for smoothies. Our first night was the best. We had a quiet dinner on the water with fish tacos and excellent pineapple waters. Research the ways in and out of the facility. If you get the breakfast that is included, it is a limited menu. Also, we didn't know about the plumbing, but you travel to learn!! Life in the jungle is unpredictable. Also, the massages offered in the website are not someone regular at an on-site spa, something I had assumed given the website. The concierge would need to call a local person to come to the hotel. One night the neighbor to the hotel played his music too loud, but the manager was called to come deal with it. Overall, I might not return, but I have excellent memories and wonderful photos from Bacalar, which is a 15 minute drive away. We left each day to go into town for new restaurants.
Stayed 7 nights in Dec 2024

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Location, food, rooms, service
Stayed 4 nights in May 2025

10/10 Excellent

Yossie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was quiet and peaceful
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here for sure!!

The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service
Limited on the food The outside of the property was not to clean to many leaves
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Stayed 3 nights in Jul 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible! Don’t stay here!

Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
Stayed 1 night in Feb 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning property

Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Stayed 2 nights in Apr 2023

2/10 Terrible

Rafaela

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.

6/10 Okay

Moritz

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Leider war das Hotel Zimmer nicht in einem sehr guten Zustand. In der Dusche spritzte das Wasser in alle Richtungen. Die Lage war hingegen sehr gut. Das Personal sehr freundlich.
Stayed 2 nights in Mar 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is remote, down a 2km dirt track road. This adds to the relaxation and "switch off" feeling. The property is right on the lagoon, so it is very beautiful and nice to be so close to the water. The kayaks are free to use. However, the hotel has only 1 restaurant and the menu is rather limited. Service was rather slow considering the place never had more than 4 tables for dinner service. Given that there are no other places to eat nearby and no hotel entertainment, evenings can feel a little slow. Our room was large and spacious with a large balcony. At times there was a bad smell coming from the sink, but other than that no complaints. I think this hotel is suited for maybe 2 nights, but we stayed for 4, which in hindsight felt too long.
Stayed 4 nights in Feb 2026

10/10 Excellent

Claudia Gabriela Ferrer

Liked: Cleanliness, amenities, property conditions & facilities
La habitación hermosa, el personal súper atento y amable. El restaurante buenísimo. Los desayunos están incluidos y son deliciosos. Volveré sin duda.
Stayed 3 nights in Feb 2026

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
La habitación es muy amplia y la cama es muy cómoda, el desayuno que sirven es excelente, los alimentos de excelente calidad y su cantidad es muy basta. A mi parecer, tienen la mejor vista a la laguna, sus zonas de descanso son muy confortables. El personal es de lo más amable, todos dispuestos a ayudar y saludan en todo momento, nos apoyaron con sugerencias para aprovechar mejor nuestra estancia. El kayak y chalecos están disponibles para todos los huéspedes! Muchas gracias por todo!
Stayed 3 nights in Feb 2026

10/10 Excellent

Luis Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bonito, el personal es muy agradable atento y amable, la vista es espectacular y los cuartos son acogedores realmente te aíslan y te sientes descansado tras pasar la noche, la comida es rica, quizá mas opciones en el menú de desayunos o un buffet serían buenas opciones, tienen actividades extra en el hotel, y la vista desde el muelle es preciosa, quizá solo como recomendación sería mejorar el acceso ya que el camino que es de terracería esta algo feo, como recomendación si te hospedas aquí es alquilar un vehículo para poderte mover cómodo, en general me volvería a hospedar aquí sin dudarlo!
Stayed 7 nights in Jan 2026