"I didn't explore the area much.
But the location is near the train station. I recommend to arrive there before dark or it will be hard to find the way. The room is nice and clean.
I think the restaurant there is a famous place for the locals as well because on the Sunday night it was full booked.
The staffs are friendly and helpful.
Free shuttle to the airport took 10 mins. "
"Una struttura elegante e ben curata sia all'interno che all'esterno, personale gentile e disponibile, ottima la cena. Colazione piacevole ma scomodo lo spazio del buffet, troppo piccolo per il numero di clienti.
Ci siamo trovati comunque benissimo"
"Sehr schönes und modernes Hotel direkt am Flughafen. Zimmer sauber und komfortabel, tolle Terrasse mit Pool, Restaurant ausgezeichnet. Personal sehr freundlich und hilfsbereit. Kein klassisches Urlaubshotel, aber ideal für Geschäftsreisende oder Zwischenstopps. Sehr empfehlenswert!"
"I truly enjoyed my stay - from staff to amenities . I want to come back! Please note that it is a small town so finding lots of restaurants open late will be hard and using Uber to go to the airport (or anywhere) will be nearly impossible. Ask front desk for planning and assistance with this. "
"This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you"
"The room was of good standard, but the electricity went out and water was dripping from the ceiling. However, the hotel compensated by giving a breakfast coupon."
"Super friendly staff, close to the train station, close to a small grocery store, but the highlight was the morning breakfast. Quite deluxe. The staff were kind enough to let us eat early so we could catch our flight. Overall excellent experience!"
"Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key.
When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom.
They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options.
But definitively, the location was great to visit...
"Das Hotel war super. Die Zimmer waren sehr schön und die Betten sehr bequem. Die Aussicht in der ganzen Anlage war atemberaubend! Den Pool fanden wir auch sehr gut. Das Essen im Restaurant war ebenfalls hervorragend. Wir waren sehr zufrieden. "
