Hotel Los Héroes

Property class: 3

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
At Hotel Los Héroes, you can look forward to free breakfast (local cuisine), a terrace and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room, 1 Queen Bed, Non Smoking

Room

Standard Double or Twin Room, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, 1 Queen Bed, Non Smoking

Room

Panoramic Double Room, 1 Queen Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

Room

Standard Triple Room, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Room

Standard Twin Room, 2 Single Beds, Non Smoking

  • Lake view
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Arenal, Hotel Los Héroes is in the mountains and in a national park. Los Lagos Hot Springs and Baldi Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Arenal and Arenal Volcano National Park. Wellness Park Costa Rica and Go Adventure Park are also worth visiting. Visit our Arenal travel guide
Map
142, Provincia de Guanacaste, Arenal, Guanacaste, 50807

What's nearby

  • A lake surrounded by hills and trees.
    Lake Arenal
    3 min walk - 0.3 km
  • A waterfall cascading over a rocky ledge, surrounded by lush tropical vegetation and a thatched-roof structure.
    Tabacon Hot Springs
    21 min drive - 23.0 km
  • A suspension bridge surrounded by lush greenery.
    Mistico Arenal Hanging Bridges Park
    21 min drive - 19.6 km
  • A waterfall in a lush green forest with clear water at the base.
    La Fortuna Waterfall
    46 min drive - 39.3 km
  • Baldi Hot Springs
    30 min drive - 32.1 km

Getting around

  • La Fortuna (FON-Arenal)
    47 min drive

Restaurants

  • Tom's Pan German Bakery
    15 min drive
  • Fusión Arenal Mirador.
    36 min drive
  • Selva Paraíso Souvenir & Coffee Shop
    3 min drive
  • Soda el Madera
    2 min drive
  • Toucan Lane Restaurant
    2 min drive

About this property

Hotel Los Héroes

  • Hotel near Lake Arenal
  • At Hotel Los Héroes, you can look forward to free breakfast (local cuisine), a terrace and a garden. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property
  • Room features
  • All guest rooms at Hotel Los Héroes include amenities, such as free WiFi.
  • Extra amenities include:
    • Bathrooms with showers
    • TVs with premium channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 10 AM
  • 2 restaurants

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Policies

Check-in

Check-in start time: 7 AM; check-in end time: 9 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Los Héroes have a pool?

Yes, this property has an outdoor pool.

Is Hotel Los Héroes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Los Héroes?

Self-parking is free at this property.

What time is check-in at Hotel Los Héroes?

Check-in start time: 7 AM; check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Hotel Los Héroes?

Checkout is at noon.

Where is Hotel Los Héroes located?

Situated in a national park, this hotel is 0.1 mi (0.1 km) from Lake Arenal and within 12 miles (20 km) of Arenal Volcano National Park and Tabacon Hot Springs. Mistico Arenal Hanging Bridges Park and Wellness Park Costa Rica are also within 12 miles (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Los Héroes Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food,service,friendly owner,clean bathrooms good caffee
Stayed 8 nights in Feb 2020
Verified review

8/10 Good

Liked: Staff & service, amenities
Un pedacito de Suiza en Costa Rica, el paisaje es precioso, combinación de montaña y lago. La fachada del hotel y el restaurante del edificio principal están decorados con encanto. Personal súper amable, servicio muy personalizado, siempre con una sonrisa y pendientes de que estés bien atendido. Estábamos de aniversario y tuvieron un muy lindo detalle, nos dejaron una botella de un espumante delicioso en la habitación. Nos sorprendió gratamente. Detalles a mejorar: el mantenimiento general. Las habitaciones son pequeñas y requieren ser renovadas, que se vean más cuidadas. Los horarios del recorrido en tren muy limitados, área de los puentes en arco con zacate muy alto (lo que le resta encanto). Restaurante Rondorama parece abandonado, sin decoración, se ve hasta sucio. Mil veces más bonito el restaurante del edificio principal. Menú muy limitado, pocas opciones.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Esta propiedad es muy bonita , es un lugar para descansar, la vista al lago es hermosa
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un concepto muy diferente, un lugar ideal para el descanso y para disfrutar de la maravillosa vista al lago Arenal. El diseño del hotel es encantador, la iglesia, lechería, el viaje en trencito, el restaurante giratorio, etc. La alimentación está buena pero incluiría un poco más de opciones en el menú, aunque no está mal. Considero que le falta un poco de "cariño" al recorte de las zonas verdes, ví el monte muy alto en especial hacia el rest. giratorio. El rest. giratorio lo ví un poco descuidado y es un lugar espectacular, con una vista preciosa y podrían sacarle más provecho. Son detalles pero el lugar me pareció divino y deseo volver.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

I recommend Hotel Los Heroes

The hotel has a very good service, good food, and the most amazing view of the lake. My only recommendation is to update the infrastructure a little bit. Some door handles not in good shape.
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista del restaurante 360, simplemente espectacular.
Stayed 3 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Stayed 3 nights in Feb 2019