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Elba Lucía Sport & Suite Hotel

3.0 star property
Families find endless outdoor fun with racquetball and other games at this Caleta de Fuste hotel, where the poolside bar offers a perfect unwinding spot

Choose dates to view prices

The Elba Lucía Sport & Suite Hotel in Caleta de Fuste blends active recreation with relaxation. Play racquetball, basketball, or hike, then unwind at the poolside bar. Enjoy shopping, a restaurant, in-room WiFi, mini golf, and a garden.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast available
  • Parking available
  • Business services
The current price is ฿3,368
฿3,604 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Apartment, 1 Bedroom, Ocean View (2 adults)

A hotel room with two beds, a balcony, a painting, and a view of the sea.

Apartment, 1 Bedroom, Ocean View (2 adults)

  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (2 adults and 1 child)

A double bed with white and pink bedding, a nightstand with a lamp, and a painting on the wall.

Apartment, 1 Bedroom (2 adults and 1 child)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (3 adults)

A double bed with white and pink bedding, a nightstand with a lamp, and a painting on the wall.

Apartment, 1 Bedroom (3 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (2 adults and 2 children)

A double bed with white and pink bedding, a nightstand with a lamp, and a painting on the wall.

Apartment, 1 Bedroom (2 adults and 2 children)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Ocean View (2 adults and 1 child)

A hotel room with two beds, a balcony, a painting, and a view of the sea.

Apartment, 1 Bedroom, Ocean View (2 adults and 1 child)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Ocean View (3 adults)

A hotel room with two beds, a balcony, a painting, and a view of the sea.

Apartment, 1 Bedroom, Ocean View (3 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Ocean View (2 adults and 2 children)

A hotel room with two beds, a balcony, a painting, and a view of the sea.

Apartment, 1 Bedroom, Ocean View (2 adults and 2 children)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Studio (2 adults and 1 child)

A hotel room with two beds, a desk, a chair, a balcony with a view, and artwork on the walls.

Standard Studio (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, Sea View (2 Adults)

A hotel room with a bed, desk, chair, and a view of the sea.

Studio, Sea View (2 Adults)

  • Sea view
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (Pool floor 2 adults and 1 child)

A double bed with a red blanket, a nightstand with a lamp, a wall-mounted artwork, and a window with a green frame.

Apartment, 1 Bedroom (Pool floor 2 adults and 1 child)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (Pool floor 2 adults)

A double bed with a red blanket, a nightstand with a lamp, a wall-mounted artwork, and a window with a green frame.

Apartment, 1 Bedroom (Pool floor 2 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (Pool floor 3 adults)

A double bed with a red blanket, a nightstand with a lamp, a wall-mounted artwork, and a window with a green frame.

Apartment, 1 Bedroom (Pool floor 3 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (Pool floor 2 adults and 2 children)

A double bed with a red blanket, a nightstand with a lamp, a wall-mounted artwork, and a window with a green frame.

Apartment, 1 Bedroom (Pool floor 2 adults and 2 children)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Pool View (2 adults)

A double bed with white and pink bedding, a nightstand with a lamp, and a painting on the wall.

Apartment, 1 Bedroom, Pool View (2 adults)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Pool View (2 adults and 1 child)

A double bed with a white and pink bedspread, two bedside tables with lamps, a painting on the wall, and a window with curtains.

Apartment, 1 Bedroom, Pool View (2 adults and 1 child)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Pool View (3 adults)

A double bed with a white and pink bedspread, two bedside tables with lamps, a painting on the wall, and a window with curtains.

Apartment, 1 Bedroom, Pool View (3 adults)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Pool View (2 adults and 2 children)

A double bed with a white and pink bedspread, two bedside tables with lamps, a painting on the wall, and a window with curtains.

Apartment, 1 Bedroom, Pool View (2 adults and 2 children)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Studio, Sea View (2 adults and 1 child)

A hotel room with a bed, desk, chair, and a view of the sea.

Studio, Sea View (2 adults and 1 child)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Studio (2 adults)

A hotel room with two beds, a desk, a chair, a balcony with a view, and artwork on the walls.

Standard Studio (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom (2 adults)

A double bed with white and pink bedding, a nightstand with a lamp, and a painting on the wall.

Apartment, 1 Bedroom (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 10

View all photos for APARTMENT POOL VIEW 3 ADULTS

In-room safe, desk, WiFi, bed sheets

APARTMENT POOL VIEW 3 ADULTS

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room

In-room safe, desk, WiFi, bed sheets

Room

  • Sleeps 10
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About the area

Located near the beach, Elba Lucía Sport & Suite Hotel is in Caleta de Fuste, a neighbourhood in Antigua. Centro Comercial Atlantico and Las Rotondas Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cuchillos de Vigan and Playa de las Caletillas. Visit our Antigua travel guide
View more Resorts in Antigua
Map
Urbanizacion Nuevo Horizonte, s/n, Antigua, Fuerteventura, 35610

What's nearby

  • A coastal town with a beach, rocky shoreline, and buildings in the background.
    Caleta del Fuste
    7 min drive - 4.1 km
  • A marina with various boats docked, a lighthouse, and a building with a dome.
    Caleta de Fuste Marina
    10 min drive - 5.2 km
  • A golf course with sand bunkers, red flags, and a mountainous backdrop.
    Fuerteventura Golf Course
    14 min drive - 6.7 km
  • A rocky formation on a sandy beach with a mountain in the background.
    Corralejo Beach
    41 min drive - 50.5 km
  • Dreams House Museum
    5 min drive - 3.0 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura)
    8 min drive

Restaurants

  • Stoner's Irish Bar
    7 min walk
  • The Dog And Duck
    5 min drive
  • Goose & Firkin
    4 min drive
  • The Step Inn
    4 min drive
  • Green Bar Barcelo Fuerteventura

About this property

Elba Lucía Sport & Suite Hotel

  • Family-friendly resort located in Caleta de Fuste
  • You can look forward to a poolside bar, a terrace and shopping on-site at Elba Lucía Sport & Suite Hotel. The on-site restaurant offers breakfast and dinner. Enjoy the gym, as well as activities, such as basketball, hiking/biking and racquetball/squash. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as mini golf and a garden.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool
    • Limo/town car service, buffet breakfast (surcharge) and bike hire
    • An outdoor tennis court, self-parking (surcharge) and a front desk safe
    • 1 meeting room, a gift shop and a 24-hour front desk
  • Room features
  • All 169 rooms include comforts such as separate sitting areas, as well as thoughtful touches such as safes and WiFi.
  • More amenities include:
    • Bathrooms with bidets and baths or showers
    • 20-inch LED TVs with digital channels
    • Balconies, separate sitting areas and kitchens

All-inclusive details

  • All-inclusive room rates at Elba Lucía Sport & Suite Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

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  • Kitchen
  • Pet-friendly
  • Parking included
7.4 out of 10, Good, 422 reviews
The price is ฿2,741
฿2,933 total
includes taxes & fees
25 Aug - 26 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 4 per day)
  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 4 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8 AM to 10 AM for a fee: EUR 7.35 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Basketball
  • Bicycle rentals
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Shopping

Family friendly

  • Children's pool
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9,688 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch LED TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7.35 per person
  • Fee for in-room wireless Internet: EUR 4 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 4 per day (rates may vary)
  • Self-parking fee: EUR 4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H-35-2-0000061

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Frequently asked questions

Does Elba Lucía Sport & Suite Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Elba Lucía Sport & Suite Hotel?

As of 5 Aug 2026, prices found for a 1-night stay for 2 adults at Elba Lucía Sport & Suite Hotel on 2 Sep 2026 start from ฿3,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elba Lucía Sport & Suite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elba Lucía Sport & Suite Hotel?

Self-parking is available for EUR 4 per night.

What time is check-in at Elba Lucía Sport & Suite Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Elba Lucía Sport & Suite Hotel?

Checkout is at noon.

Are there all-inclusive benefits at Elba Lucía Sport & Suite Hotel?

Some rate plans available at this property are all-inclusive.

Where is Elba Lucía Sport & Suite Hotel located?

This family-friendly Antigua resort is located near the beach, within 2 mi (3 km) of Playa de las Caletillas, Caleta del Fuste and Dreams House Museum. Centro Comercial Atlantico and Caleta de Fuste Marina are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Elba Lucía Sport & Suite Hotel Reviews

7.2

Good

7.0

Cleanliness

6.2

Location

8.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 56 out of 325 reviews
Rating 8 - Good. 138 out of 325 reviews
Rating 6 - Okay. 84 out of 325 reviews
Rating 4 - Poor. 29 out of 325 reviews
Rating 2 - Terrible. 18 out of 325 reviews

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round resort. Great value for money. Staff really helpful. Resort really clean
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff very nice
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Melvyn

Liked: Cleanliness, staff & service, amenities
Pool area is a perfect spot, sun trap.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
Food was amazing, communal areas were perfect and plenty of amenities. All staff are very pleasant and really helpful. The only issue I had was with the room initially - tiny bugs were in the kitchen area (I don’t think anyone had stayed in the room for a while). Maybe common in these locations - I’m not sure. However, it was clean overall and bug spray I got at a local shop sorted this out.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roksana

Liked: Staff & service, amenities
What an amazing experience with great staff and very helpful. We definitely revisit and recommend if you wanna stay in Elba Lucia sports suite hotel only down fall was just the cleanliness of our bed sheets and towels bit over all it was a great experience 👍 thank you guys hope to see you soon again.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Amenities
Staff were busy but helpful. Clean hotel but a little dated. We had the buffet 1 night and would not recommend the food. Entertainment the night we went was non existent. Pool area was always busy and a sun trap! We went self catering and were happy with the location (4min drive to Caletta de Fuste).
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sized apartment we had with a view of the sea and airport. Only 10 mins from the airport so very handy. Nice quiet area with a free shuttle bus to the main town, 4 pubs with in a 5 min walk so a nice quiet relaxing holiday
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Nickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Was a nice 5 night break , staff friendly, food ok , location a bit remote although free bus to the nearest shopping centre and beach .
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First night a good one

Receptionist helped me with local travel plans friendly and helpful rooms clean ,lovely patio with sunbeds and chairs thanks to the sta
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Tegan

Liked: Cleanliness, staff & service
Staff were very friendly and helpful. rooms were basic but everything i needed. Limited space round pool but understand it was a busy time.
Stayed 4 nights in Mar 2024
Verified review

6/10 Okay

Marion

Liked: Cleanliness, staff & service
The hotel was regularly cleaned and the staff were always very kind and helpful. The pool was too small for the volume of people sitting around the pool. The noise levels at night were often very disturbing with shouting and roaring often heard during the night. The hotel was a long distance from the beach although there was a free bus shuttle from 10.20 am. I would probably choose a different location next time.
Stayed 14 nights in Dec 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice hotel with some scope for improvements

This hotel has the advantage that it is only a few minutes from the Airport, and the nearby Town. It looks good but there are some areas that need attention including: - Some of the paint-work which is looking rather worn. - The poolside tends to get rather busy with limited area to relax - Internet is not available in all areas of the hotel, although there is a desk in the Reception area for use of computers. - There is only one lift which means that many parts of the hotel are not step free although I was able to get help from a member of staff with my rather heavy case. But, the rooms are nice and comfortable with good TV coverage.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities

Ok for the price? Won’t return g

Cockroaches in the room. Subpar breakfast, they had different dishes everyday so it was a real hit or miss. Gym was passable, 90% of the machines were out of order. Dumbbells up to 20kg tho, which is alrite. No AC in the room, which prob will make it not livable in the summer. Free shuttlebus and a small supermarket in the hotel was a + Staff was very friendly and helpful also a +
Stayed 5 nights in Jan 2025
Verified review

8/10 Good

Sam

Liked: Cleanliness, staff & service, room comfort

Good holiday

This was a standard hotel for a 3 star. It’s what it says on the tin. The beds were really comfy. The rooms were spacious with a huge balcony with private deck chairs for the afternoon sun. Kitchen with utensils and the bathroom was big. The shower was hot and powerful. The pool was cold as is expected for this time of year. Plenty of sun beds and the pool bar was well stocked. We were all inclusive and there was a vast variety of drink’s available. Snacks were exactly that. The breakfast was ample. Cooked, continental and cereals. The dinners were nice. Good variety and a good salad bar too. Lunch in the restaurant was a good mix too. Overall the hotel was more than adequate for us. 3 Lively bars within a 2 min walk and another about 5 mins away. Scooters to the town of caleta de fuste along the costal path cost €4 which were good fun. The bar in the evening was lively. Entertainment was standard but a good atmosphere. I honestly can’t fault this place for what we paid and needed as a couple of mates getting away to the sun for a catch up. 10mins to the airport and cheap local bus transport. There was a free shuttle bus to the beach and town that ran 6/7 times a day from the front door.
Stayed 3 nights in Mar 2025
Verified review

2/10 Terrible

Sian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Terrible - they have overbooked and we were turned away late at night. However the reception staff were helpful although the alternative they found us was the worst place I’ve ever stayed and they did not pay the taxi fare which they said they would
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service
The room was acceptable apart from the very thin walls and a very loud swearing argument going on next door by an English couple, we got in our room around 11pm and it went on until around midnight
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Sumeet

Liked: Amenities
Disliked: Cleanliness
It was a nice stay. The beds were comfortable, however there are bugs everywhere in the room. The food was surprisingly ok, although at times hard and cold. We weren’t given the warmest welcome and then were placed and the other end of the hotel; furthest possible point. It was quite evident as to why. Would I return? No.Many Thanks for your services
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Amenities
We booked this as included WiFi. However none of us were able to access away from reception. We didn't go away to sit in reception as we were awaiting important emails. Only main restaurant open. The coffee shop, cafe and supermarket were closed throughout our stay.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

Lovely hotel. Good friendly service. Very clean and location was good. Wifi wasn’t very strong/often didn’t work in the room or by the pool, but other than that - a lovely hotel and stay!
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Geraldine

Liked: Staff & service, room comfort

Overall a pleasantly stay

Staff were excellent and helpful. Room was comfortable and clean, but window in bathroom couldn't be opened and fan didn't work. Restaurant had a good choice of food. We had booked room only ..but probably should have changed to all inclusive as ate there mostly. Public areas - staircases particularly weren't swept or cleaned very often which was a pity. Also place had a tired look...doors and some walls needed paint. However, overall we enjoyed our stay.
Stayed 7 nights in Sep 2022
Verified review

6/10 Okay

JOSE MANUEL

Ok
Stayed 3 nights in Sep 2023
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Sadly disappointed

My stay was not an ocean view like I had paid for. The floors were dirty. Walking around the room from the shower to the bed back and forth had caused the bottom of my feet to become black. There was no air conditioning in the units and it was hot. The lights kept flickering on and off in the room. The bathroom door kept getting stuck and we couldn’t close it. Somebody randomly came and knocked on our door at 2am which was extremely uncomfortable until I heard them walking away.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the worst experience I have had in an hotel. Our flight was cancelled and we needed to book an hotel near the airport. We used Expedia to book this hotel, we received the confirmation email. On arrival there were already people from the airport that had booked too. Once we got to speak to the receptionist, he said our booking wasn’t showing on their system so we couldn’t book the room. I showed him the email and he still wouldn’t book us a room. He said we could book a room directly with them, but couldn’t guarantee that a second payment wouldn’t be taken. He then suggested we take a seat & wait for 30mins to see if the booking came through. I then contacted Expedia via chat, they confirmed the booking & tried to call the hotel on a number of occasions, but they never picked up. After 30mins plus, I spoke to him again & he said the system was now down & there was nothing he could do, even though he was booking in other guests. We eventually got our room key, but this had taken well over an hour & a half. I have never deal with such a rude person at a hotel. The hotel room itself was old, dated & needed completely gutted & refurbished. There were small bugs crawling over the kitchen worktops, & the place felt dirty. We didn’t sleep well as it was very hot with no a/c. We were very happy to be leaving at 6am, even though our flight was not for another 5hrs. If I could give this hotel zero stars I would. Expedia were excellent in helping us.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Perfecto en todos los aspectos
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Titouan

Liked: Cleanliness, staff & service, amenities
Chambre propre mais assez vieillissante
Stayed 1 night in Nov 2025