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"Excellent location of hotel close to airport and added value of airport shuttle is truly a big advantage! Staff is helpful and friendly. Food service is slow..... maybe due to poor staffing."

"Just a short walk from the first floor of the airport. Plenty of restaurants in the mall area before check in. We didn’t have breakfast as we had an early flight to Galapagos. Check in and check out a breeze. Beds comfy. Room very comfortable."

"Very friendly and helpful staff. Spacious and clean room with a comfortable bed. Close to the airport (taxi cost us only $10)."

"The breakfast was amazing!! The atmosphere is just perfect for solo travelers. It’s very clean and the water pressure is amazing!"

"It’s a Great place to stay especially if you are catching a flight back to the US. It’s a 20 min ride from the airport. Joeever, it beats the competition in the services of all the staff. Good was great too. Bonus-, the bellman, Henry, came to collect my bags and help me get on the shuttle to the airport at 4am! Bonus- the hotel gave me complementary brunch to go box with all the necessities to get you through the am. Thank you Rincon de Puembo - I’ll be back with my family."

"Perfect"

"Great time, great location, you get way more than what you pay for, very happy!"

"I’ve stayed here twice traveling through Quito, it’s great for me any my family. Great staff, clean rooms, good breakfast."

"Very good people full attention for myself please go excellent excellent very very good recommendation for everybody "

"Simplemente excelente !"

"muy bueno "

"Great location in the centre of Otavalo. Very new hotel in great condition. Wonderfully helpful staff. Secure carpark. Recommended!"

"Endroit extraordinaire en montagne plus près de l’aéroport que Quito pour notre retour de l’Amazonie avant départ des îles Galapagos. Personnel extrêmement Nourriture et drinks sublimes"

"En general todo bien. Hice la reserva via Expedia y me salia que el total por noche era $105.60. Sin embargo al momento de hacer check in me cobraron $121.77 ya que me indicaron que el precio en Expedia no incluia IVA. Primera vez que me pasa esto en algun hotel ya que siempre que he reservado con Expedia pago el valor que indica la reserva. La persona que me atendio en check in no fue muy amable con la situacion."

"The hotel was amazing and I highly recommend it! The transfer from the airport (free) worked well and was in a new van; check-in was fast and friendly; the room was super clean, well appointed with interesting modern art on the wall. There were 2 bottles of water and 2 chocolates in the room. American breakfast was included and cooked to order. I ate outside on the balcony. It was nice. Checkout was easy. The only negatives were that the WiFi did not work in my room (204) but it worked...