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"What a beautiful hotel! I felt like i was in Italy, yet right outside was Ecuadorian chocolate and coffee. And everything else. The receptionist was lovely and very helpful. It is on a VERY busy street, so i would not want to be driving there, and ther room I was in was next to the reception area, so it was noisy. Ask for a room farther away if noise bothers you."

"La propiedad es muy bonita tiene muchos servicios lo que más me encantó fue el servicio de vapor y también sauna saliendo de ahí hay una piscina de agua fría y el shock térmico es increíble también está bonita la piscina de afuera y la vista es muy bella muy recomendable el restaurante cafetería no es muy bueno pero el restaurante donde sirven la comida y el desayuno son geniales"

"Hhhgj"

"The staff are nice and helpful they gave you what you need right away. the room are clean . i will definitely be back to this hotel again. Thank you!"

"Very Central facility"

"Enjoyed this hotel very much. The staff was great and went above and beyond to make sure our stay was great. Would definitely recommend staying here!! Thank you😊"

"Todo muy bien"

"Mi hotel preferido ahora, muy profesionales y te ayudan en todo. Paula me atendio y no tengo quejas cada detalle lo cuido y me resolvio lo que le pedí."

"Great location and walkable to shopping, dining and exercising "

"Beautiful establishment. The front desk attendant was extremely understanding and accommodating with our late check-in. Rooms are clean and very spacious. Highly recommend!"

"My friends and I showed up exactly at 10:30 PM when the restaurant was closing. We were soooo hungry after a long day of being stuck on the road. The chef and kitchen team were so kind, and still served us dinner (even though we were not staying there). We couldn’t have been more grateful as there were no available options around. The chef and staff made us feel welcomed and comfortable. So for our last day in Quito, my friend and I decided to ditch the Airbnb and stay here! The staff’s...

"This hotel is a beautiful place. Some rooms remain me my Mother in law house. I got the unique and only big suite with a panoramic View which I enjoy a lot. "

"This property is great value. We stayed only for a few hours to rest before our early morning flight. The front desk was kind enough to provide us a boxed breakfast in the morning at our 1:30am departure. We used the shuttle service, which was $7USD to the airport. Note that being so close to the airport, you will hear the planes flying overhead so bring ear plugs."

"Los Balcones is a great place to stay while traveling in Cuenca - location is perfect & staff are friendly. We stayed in the one bedroom apartment & found it to be very comfortable during our 5 nights "