10/10 ดีเลิศ
luis, austin
เดินทางกับคู่รัก
26 พ.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Recognition of Outstanding Service – Ximena (6th Floor Lounge)
Dear W Amsterdam Team,
I hope you are doing well.
I would like to take a moment to express my sincere gratitude for the exceptional service I received during my recent visits to the 6th-floor lounge. In particular, I want to highlight the outstanding professionalism and warm hospitality of Ximena, the hostess.
From the moment I arrived, Ximena demonstrated a level of attentiveness, courtesy, and genuine care that truly elevated my experience. Her ability to anticipate needs, maintain a welcoming atmosphere, and consistently provide flawless service reflects the highest standards of the W brand.
It is rare to encounter someone who combines efficiency, kindness, and attention to detail so naturally. Ximena is an asset to your team, and her dedication made my stay at the W Amsterdam truly memorable.
Please extend my appreciation to her and to the entire lounge staff. I look forward to returning soon.
Warm regards,
Luis Almeida Dingler
ROOM 1402
Nights stayed in the Hotel; November 24 to the 25 (days stayed 2)
luis
เข้าพัก 2 คืน, พฤศจิกายน 2025
