2/10 แย่มาก
Dwayne
เดินทางกับครอบครัว
18 ส.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything about the Princess Hostel was a lie. From the pictures online, to the amenities. There was smoking of cigarettes & marijuana in the building. Remnants of both in the bedroom and the shared bathroom. There was a pair of socks left in our room and on the balcony. There was electrical hanging out of the wall. There was no toilet seat in the shared bathroom, and it looked as though it hadn't been cleaned ever. There stairs, walls, and floors were in horrible repair. There were 20 garbage bags on the landing for the stairs, which looked to be old laundry waiting to leave the building? All the pictures online for both Expedia and the Princess Hostel site look to be in very good repair, well painted, etc...but this looks like they staged one room, or the pictures are 10 years. Do not be misled by these photos, as nothing in the hostel looks like this. The front desk is cluttered and disorganized. When I approached the front desk about all these concerns, all I was told is there is no Refund, and I can stay, or look to book elsewhere. No discussion at all. This is the most unprofessional way to conduct business. And I'll be sure to share this review on every platform, as many times as I can to be sure everyone has this information!!!! I'm not happy with Expedia either. I emailed Expedia, and I didn't get any response. As well, they do not share any responsibility in trying to help attain a fair outcome for clients that book through the site. I'm VERY disappointed!!
Dwayne
เข้าพัก 4 คืน, สิงหาคม 2025
