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"Excellent stay friendly staff and comfortable room"

"Yes wasn't the best but did the job."

"Leonardo London Heathrow Airport exceeded expectations—spotless rooms, friendly staff, and incredibly convenient for early flights. A perfect stay before traveling."

"Good location for Terminal 5. The pod shuttle made my day! Rooms were clean and reasonably priced. Staff were very helpful and pleasant, but also loved being able to check in via tablet. "

"The shower is user unfriendly, the water is fixed in the wall and it is hard to get wet, also the shower is in the bath , not good for the elderly to claim in and out! As I mentioned earlier the time table for the shuttle bus is unreadable and far too high fixed to the wall for short people to use!! Overall not to recommend, but it is close to the airport! "

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"Had issues with the room, I booked a king bed room, and got a room withj two double beds. Small beds and a big room that was not what I wanted. When I asked the staff, they said it was an upgrade, but it is not what I wanted. was told that cause it was through a third party nothing they can do for me. I was not the only one to complain about this issue. So check when you arrive."

"Ask for room on the other side of the subway train track"

"While the room was very tight, it was clean. The staff were all very nice and helpful. There are some restaurants nearby and a well connected underground station about a 10 minute walk from the hotel. The walls and floor are easy to hear through but we had no major issues. "