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"My biggest complaint was the elevator. We stayed on the 20th floor. One elevator goes from the lobby to the 17th, another goes from 17-20. The two days we were there the elevator for 17-20 broke down for hours. We had to shlep our bags down 3 floors of double landing stairs the morning we left. "

"The staff was the absolute best! Room was clean but no outlets in the bathroom where needed the most. The dinner was fair.. pasta a bit cold but the band in the lounge, The Iguanas was fabulous… I can’t say enough good things about the staff… helpful, funny and welcoming. I would have given 5 stars but for the room . Hopefully the rooms will be renovated soon…"

"Great location. Cold room. Hot shower and good beds "

"Temperature in room was hard to regulate All staff were very friendly Elevators always arrived quickly Live music in bar was way too loud; bar tenders were friendly"

"The Suite whe staid in was loveable with an exceptional view of the city and River as well as it's amenities and maintenance."

"Experience was great! Our first time to New Orleans and was even more than we imagined. Staff were welcoming and awesome! The location was more than convenient to something for everyone. The place my friends and I want to be hopefully every year!"

"Great hotel in great location "

"This was an outstanding hotel. Room large and well equipped. All staff friendly and welcoming. Well located, just a block from street car."

"This was a perfect getaway for my husband and I. The staff was amazing and always helpful. We did eat at the hotel, but all of our drivers said the hotel had amazing food and the bar was highly recommended. I would definitely stay for more days if my pockets could afford it in this economy. 😅"