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"Room was exceptional, staff was incredibly accommodating, beach view is average, dirty but cleaned daily, balcony was very good and queit, away from busy beach area."

"Excellent service and staff"

"Everything exceeded expectations . We were treated like royalty and the staff were professional and personable "

"The staff are there everyday between 9 and 10 to clean the room unless advised not to clean. Front desk is always happy to help. Breakfast is great. "

"It was amazing "

"A beautiful relaxing resort. The landscape of the grounds are so beautiful and well maintained. There is a lap pool which you can walk out to from some rooms. There's also a larger pool with pool bar near. Gorgeous! Rooms are very comfortable. The staff is beyond exceptional! Breakfast daily was very good. My second time here and I'll never stay anywhere else at Alona. The road Into the resort is bumpy and that's an understatement! But trikes, bikes, and cars will come to get you. Not the resorts fault the road is in bad condition. Surprised best western nearby doesn't fix it. The owner Barry is a great guy. 22 years of love into this place. It's not as close to beach as others but well worth it to live in paradise and then take rides to your destination! Highly recommend!!! "

"The staff was friendly and professional at all times. "

"Its all about location, very convenient, consistent with Henann Brand, quality services, confortable beds, the air conditioning works really well. I love the sky pool. "

"This hotel was amazing, the rooms were fantastic, the breakfast buffet was delicious, but the staff were the best. I believe their names were Joan (there were 2 ladies named Joan) and Shem (I didn't get the spelling), they were the most helpful and nicest people ever at the breakfast buffet. I highly recommend this hotel. The only drawback, they really didn't want you swimming in the ocean - the first time they said it was after 5 and no lifeguard was on duty, the second time it was the middle of the day and they said no lifeguard on duty. There were several groups wanting in, finally they brought a lifeguard and we were able to get in water. They really need to fix that - just let it be swim at your own risk. Snorkeling didn't seem to be that great, clear water but not much to see. "