"Excellent value for the price! I recommend it highly. More amenities in the rooms than they list online, including microwave, mini fridge, coffee, toaster, iron, hair dryer, some clothes hangers. Soap, shampoo and conditioner in the shower. Comfy and clean bed. A charming old brownstone."
"Our family had a wonderful stay at The Verb Hotel. From the moment we checked in, the staff were welcoming, kind, and explained everything we needed to know. The record players in the room were a highlight! We had so much fun flipping through the collection and always had music playing. Breakfast was a treat, with a wide variety of delicious options, including plenty of vegan choices. The pool was warm and fun for the whole family.
When we encountered an issue with our room, it was addressed...
"Clean comfortable room with massive comfy bed. Very conveniently situated for the cruise port. Staff were extremely professional, friendly and helpful."
"Very nice, clean and quiet accommodations close to Logan airport. Staff was gracious and efficient at check in. Transportation to and from airport was quick and easily available. Highly recommend."
"The staff went above and beyond for my family! We had a vehicle that was too tall for most parking garages in Boston and they took the time to help us research where we could find overnight parking! Would highly recommend! They are also fully renovating so the hotel is nice and clean! Staff were amazing!!!! Ps make sure your vehicle is 6” or under because if not parking is difficult in Boston "
"Location is good and convenient and save for a solo traveler. Just the room that pretty old and had bad smell. Leaving a luggage with them wl cost 5 dollars a day. "
"Our party of 4 had a great visit at the Charlesmark Hotel. The location is wonderful for accessing sites and restaurants.
The staff all treated us with respect and were very helpful at all times.
Very nice stay."
"My only complaint is they need security patrol through hallways at night. Stayed 2 nights and both nights had issues with extremely noisy people after 11pm.
Room was nice however not properly stocked for cups and k cups for coffee."
"The hotel is in a great position near Newbury street. The room was large and well appointed and had plenty of room for my family of 5. The beds were comfortable and the room was quiet.
I didn’t use the hotel facilities but the staff were polite and helpful on the few occasions we interacted with them."
