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"Clean room and super nice staff"

"Everyone here was so lovely! Very close to the town of Santiago"

"It's a beautiful place in a beautiful village. Walking distance from the lake and local marketplace. Great fresh local food everywhere and ferrys or private boat rides to other villages. Inside parking and terrace is a plus."

"Necesitan mejorar el servicio de restaurante"

"Had a fantastic time, super helpful in how to get to the resort. Will definitely be back in the future."

"Better have good legs to go up to restaurant and in general depending what room you get. Food was great. The View was amazing with excellent staff. Also if you are getting away from the noise. This is the place"

"Everything was beautiful"

"Everything was so BEAUTIFUL! the staff extremely helpful, the food was excellent, and extremely clean place."

"Beautiful property, spectacular room, and amazing views! The staff was friendly, helpful, and professional throughout our stay. The only suggestion we have is to improve the interior entrance area of the property to make it more inviting and attractive, perhaps by adding more plants and flowers and removal of old furniture right at the entrance. A nice bench near the entrance would also be a great addition for guests waiting for transportation. Overall, we are very happy with our stay and had a...

"Beautiful view, clean and cozy cabin. The host is very nice and responsive."

"Hermoso hotel"

"This place was filthy and fully maintained. There was only one window with a screen and that screen had an enormous rip in it. There was a thick layer of dust on top of the headboards and the sheets were stained and dirty. The location is beautiful right on the lake but the owners of this property do not care at all. We left immediately."

"My sense is that any place in the area has good views of the lake, and the difference is that the Picnic is located a bit higher up than other places, thus maybe better views of the lake and the volcanoes? One has to decide if taking many steep stairs up and down would be worth the views? The bathroom is outside with about 12 stairs down and then up. If one needs to use the toilet in the middle of the night, one needs to bring the flashlight and hear all the animal sounds. The amenities are...