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"Very friendly staff"

"5 star hotel in all ways. Beautiful building with an amazing view of the bay. Ample beach beds for all guests. Top notch service."

"Service outstanding "

"It was the most beautiful place I have stayed at, in the middle of the city and staff was great."

"Staff was excellent, great breakfast every morning. Room cleaning was super."

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"We stayed for our honeymoon and loved the view. But unfortunately the first room we were placed in had a funky smell and after a few days of it not going away my wife was getting a headache and we also noticed there was mold on the walls of the bathroom and peeling wall paper with some water damage. We asked to move rooms and were placed in a new room and that shower also had a leak that left the floor towel soaked after each shower. We did have attentive staff when we asked for help. The best...

"We were really disappointed with our stay at UNA Capotaormina. While the hotel has an undeniably beautiful location and the views over the sea are stunning, almost everything else fell short of expectations. The rooms are extremely outdated and did not feel worth the premium price. The bathrooms, in particular, felt old and were not as clean as they should have been. For the rates this hotel charges, we expected a much higher standard of comfort and maintenance. One especially frustrating...

"They were beyond gracious and the hotel is stunning. Location is wonderful. Staff was exceptional and the room they finally gave us was perfect and lovely!! Great hotel in town in Taormina. Highly recommend!"

"Great location and staff. Room is a bit small for two people as there is not enough space to open the suitcase."

"Very nice staff, perfectly located."

"Es un hotel único, con mucha personalidad. Un lugar histórico y unas de las mejores vistas desde todas las habitaciones a la bahía y al Etna"

"Excelente atenciones, el hotel es bien situado en el centro de Taormina cerca de restaurantes y tiendas, el personal super amable dispuesto ayudarte en todo, lo recomiendo"

"Very central to everything! Great location"

"Se potessi dare 100+ stelle le darei. L’hotel è molto accogliente e le stanze sono pulite ed ordinate. Tutte le ragazze dello staff sono state sempre molto disponibili e gentilissime, ci hanno fatto sentire proprio a casa! Per me il soggiorno in Sicilia è stato reso stupendo da queste fantastiche persone, ci torneremo sicuramente e lo consiglio vivamente a tutti quelli che vogliono visitare la Sicilia!"

"Good experience all round. Love the location and garden access"

"Everything is the hotel was very clean and well-maintained. The pool was very nice - the beach was beautiful. Overall, was an excellent choice. The staff was very accommodating. the restaurant was very good. The only concern is that our room was not very cool - air conditioning was not strong enough. Also, the rooms could use a dresser for clothing. I would stay there again."

"Awesome stay"

"Overall, we had a good stay, but it did not quite meet the level of luxury we were expecting given the price and the very positive reviews. One of the highlights was that the staff were very responsive and easy to contact via WhatsApp, which was extremely convenient. We also appreciated the lovely welcome package of pasta and wine, which was a thoughtful touch, and the kitchen was very well equipped. The main pool area was attractive and well maintained. However, our room was located in a far...