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"Best service we have ever received from staff. Every single member of staff we encountered at the hotel was incredibly polite, kind and extremely helpful. Mia at the front desk was particularly helpful & super lovely, as was the restaurant manager. We felt so incredibly welcome and well looked after throughout our stay, despite having some issues with our booking through Expedia. The team swiftly and generously resolved these problems, which frankly, were not even their fault. We ordered...

"Great spot helpful staff"

"A pleasant stay in a lovely big room. Very clean in room and comfortable. The communual are looked tatty, particularly the brown carpet which needs replacing. Breakfast was ok but a bit cold."

"Friendly, helpful staff. Room clean and as expected. Pool was good despite current refurbishment"

"I only wish cooked breakfast was included in the price"

"Good property well located for lots of museums and the royal Albert hall"

"We arrived after a long train journey and a visit to the V&A. The guy on reception couldn’t have been more helpful. Very polite and knowledgeable. Had a drink in the bar before we went to our room. Crossed the street and straight up in the lift to the second floor. Our room was spotless with everything we needed. Teas,coffee,hairdryer and toiletries. The bed was really comfortable too. When we checked out we asked the lady on reception to order us a taxi which she did for us. A great stay for a...

"The room is so narrow. The location is good. "

"Location: 20 min walk from Paddington station which is very simple. Extremely quite at night with almost no street noises noticed. Property exterior: Hotel Henry VIII-Elegant white and very nice neighborhoods. Staff AI and in person: provided helpful information and promptly. I received extra supports since I forgot some belongings that I was able to retrieve within the next few days. Property interiors: classis type room with huge spaces of both bedroom and bathroom. Beautiful windows and...

"Did not like the hotel at all"

"Great hotel and very reasonable price when I booked. Very clean and comfy."

"Place was beautiful and clean. Staff was helpful. Place was not hard to find, and super safe."

"Great stay and wonderful location. Thank you!"

"Great location when visiting London. Very close proximity to the Underground and transportation. Lots of amenities available within walking distance. Check in and check out was quick and efficient. There was always someone available at the front desk at all times."

"The hotel is really local to everything - we booked a petite room and it was definitely small, but very comfortable. Close to a lot of shops, museums and the royal albert hall. Would definitely visit again."

"Location of hostel is great but rooms were not cleaned. They would only clean the bed when checked out. Floors in room were sticky showers smelled."

"Proximity to Paddington is ideal. Staff were kind, but not overly friendly. Room was small but adequate for a night. Probably the tiniest sink I have ever seen. All spaces were clean and the hotel overall has a really nice feel to it. Slightly overpriced for what it was but would consider going back."