Book this place they serve breakfast . You
Get a 25 dollar credit to their store. Beds are comfy.
Studio rooms are equipped with refrigerators and microwaves and dishes. Staff are courteous and friendly. easy check in process.
George
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 20 พ.ค. 2024
George, thank you for sharing such a wonderful review of Residence Inn New York Downtown/World Trade Center Area! It is great to hear that you enjoyed our amenities and found the beds comfortable. The team is delighted to know you had a smooth check-in process and appreciated their courteous service. We look forward to welcoming you back on your next visit!
Room was clean, lots of space, full fridge. The man who checked us in was super kind, helpful and personable. The only issue I have is that we called for towels Saturday night and they never came so we had to call again Sunday morning. But we’d stay again despite that little snafu.
Rebecca
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 20 พ.ค. 2024
Rebecca, thank you for sharing your experience at the Residence Inn New York Downtown/World Trade Center Area. It is fantastic to hear that you enjoyed the clean, spacious room and appreciated the full fridge. Our team is pleased to know you found the check-in process to be welcoming and helpful. We apologize for the inconvenience regarding the towel request. We're looking forward to welcoming you back for an even better stay next time.
การตอบกลับจาก Customer Service วันที่ 20 พ.ค. 2024
Alexandra, thank you for your kind words! The team at Residence Inn New York Downtown/World Trade Center Area is thrilled that you enjoyed your stay. We hope to welcome you back again soon!
All the service they provided me was excellent. They were very kind . Thanks for everything.
Wuilder A
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 20 พ.ค. 2024
Wuilder, thank you for your kind words! The team at the Residence Inn New York Downtown/World Trade Center Area is thrilled to hear that you had an excellent experience. We're looking forward to welcoming you back soon!
การตอบกลับจาก Customer Service วันที่ 19 พ.ค. 2024
Thank you for the fantastic rating, Felica!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn New York Downtown/World Trade Center Area! We can't wait to see you again soon.
การตอบกลับจาก Customer Service วันที่ 16 พ.ค. 2024
Dana,Thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. We're delighted you had a good stay and hope to see you again soon!
Excelente lugar y gran ubicación en el distrito financiero, llegas fácil y rápido a todo lo relevante de la zona, y muy buen servicio al cliente, el desayuno rico y variado. Volvería!
LUIS ROBERTO
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 15 พ.ค. 2024
LUIS ROBERTO, ¡gracias por los maravillosos comentarios! El equipo del Residence Inn New York Downtown/World Trade Center Area está encantado de que haya disfrutado de su estadía, especialmente de nuestra conveniente ubicación y nuestras variadas opciones de desayuno. ¡Estamos ansiosos por darle la bienvenida nuevamente!
The hotel was very clean. The room was larger than most others I have stayed in while in New York. The staff was great and breakfast was amazing.
JACOB
เข้าพัก 2 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 14 พ.ค. 2024
Jacob, it's wonderful to hear that you had an outstanding stay at the Residence Inn New York Downtown/World Trade Center Area. We appreciate you acknowledging our high standard of cleanliness, spacious rooms, fantastic team members, and fabulous breakfast. We look forward to making your next visit as memorable as this one!
การตอบกลับจาก Customer Service วันที่ 11 พ.ค. 2024
Tony, we are thrilled that you had a wonderful stay at Residence Inn New York Downtown/World Trade Center Area. It's great to hear about your found convenience and about how our team members made a positive impression on you. We look forward to seeing you again on your next trip to New York City.
10/10 ดีเลิศ
thomas
10 พ.ค. 2024
Great staff
thomas
เข้าพัก 1 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 11 พ.ค. 2024
Thomas, thank you for the kind feedback about our team members at Residence Inn New York Downtown/World Trade Center Area. We’re glad to hear that you had a pleasant stay. Don’t hesitate to visit us again in the future!
10/10 ดีเลิศ
Maria
9 พ.ค. 2024
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Very good
Maria
เข้าพัก 3 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 9 พ.ค. 2024
Maria, it's wonderful to see you enjoyed your stay at Residence Inn New York Downtown/World Trade Center Area. We appreciate your positive review and hope to welcome you back in the future.
Mar, it's wonderful to read about your experience at the Residence Inn New York Downtown/World Trade Center Area. Thank you for sharing and we look forward to hosting you again soon.
The staff were so friendly and helpful. The breakfast was substantial and kept us going throughout the day as we started our sight seeing adventures. The hotel was very clean and modern and so convenient
Jacqueline
เข้าพัก 4 คืน, พฤษภาคม 2024
การตอบกลับจาก Customer Service วันที่ 7 พ.ค. 2024
Jacqueline, it's great to learn that Residence Inn New York Downtown/World Trade Center Area provided you with such a positive experience. We're delighted our team members made you feel warmly welcome, and that the ample breakfast, cleanliness, and modern amenities significantly contributed to your stay. Recognizing the convenience of our location for your sightseeing adventures is much appreciated too. We hope to have the pleasure of serving you again in the future.
การตอบกลับจาก Customer Service วันที่ 11 พ.ค. 2024
Vardan, it's evident that you appreciated your stay at the Residence Inn New York Downtown. Your succinct and positive feedback is greatly appreciated. We can't wait to host you again on your next visit to New York.
Karen, thank you for your perfect score on Expedia. At Residence Inn New York Downtown/World Trade Center Area, we strive to provide each guest with an unparalleled experience. We're delighted to know that we were successful in our endeavor with your stay. We hope to serve you again soon.
10/10 ดีเลิศ
Lenka
30 เม.ย. 2024
Lenka
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Customer Service วันที่ 21 พ.ค. 2024
Lenka, thank you for your perfect rating! The team at Residence Inn New York Downtown/World Trade Center Area is thrilled you enjoyed your stay and looks forward to welcoming you back in the future.
6/10 พอใช้
Emad
เดินทางกับคู่รัก
28 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel charged me additional $25 that I did not understand why. Then you need to spend that $25 on junk food or you would lose it the next day. Breakfast was very simple and we did not have many options.
Emad
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Customer Service วันที่ 30 เม.ย. 2024
Emad, it's regrettable to hear about your concerns regarding the additional charge and our breakfast offerings. The extra fee you mentioned is typically for incidental expenses, and any unused portion can indeed be used as credit. We're sorry this wasn't clear. Regarding breakfast selection, we strive to offer choices that cater to a variety of tastes. We appreciate your feedback and will take it into consideration as we constantly strive to improve our guest experience.
การตอบกลับจาก Customer Service วันที่ 30 เม.ย. 2024
Emilia, gracias por tus maravillosos comentarios. En Residence Inn New York Downtown/World Trade Center Area, nos esforzamos por ofrecer a nuestros huéspedes la mejor experiencia posible. Sus palabras afirman que estamos en el camino correcto. Esperamos sinceramente darle la bienvenida pronto para otra estadía memorable.
การตอบกลับจาก Customer Service วันที่ 23 เม.ย. 2024
Karen, it's a pleasure to hear that you enjoyed your stay at the Residence Inn New York Downtown/World Trade Center Area. We're delighted to have provided a positive experience and we greatly look forward to welcoming you back in the future.
การตอบกลับจาก Customer Service วันที่ 21 เม.ย. 2024
Thank you for the fantastic rating, Mark!It's outstanding you had such a wonderful experience at Residence Inn New York Downtown/World Trade Center Area. We care about the satisfaction of our guests. We can't wait to see you again soon!
We had a pleasant stay for 5 nights and when we had concerns they were quickly addressed or explained. Would stay again! Loved the fridge, microwave and dishwasher so we could save money and eat in sometimes.
Lauralea
เข้าพัก 5 คืน, เมษายน 2024
การตอบกลับจาก Customer Service วันที่ 17 เม.ย. 2024
Lauralea, it warms our hearts to know you appreciated your stay at Residence Inn New York Downtown/World Trade Center Area. We're pleased our team members attended to your concerns promptly, making your stay even more enjoyable. It's great to hear you found the in-room amenities such as the fridge, microwave and dishwasher beneficial. Looking forward to welcoming you back for another pleasant stay!
10/10 ดีเลิศ
Tracy, New York
15 เม.ย. 2024
The staff were all so friendly and helpful. I asked to change my room as there was a new carpet which was giving off a very strong smell and I ended up with an even better room: really comfortable and spacious. Also got a great night’s sleep as this hotel has good soundproof ling plus a free breakfast.
Tracy
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก Customer Service วันที่ 17 เม.ย. 2024
Tracy, thank you for sharing your experience at Residence Inn New York Downtown/World Trade Center Area. We're thrilled to know our team members were able to assist you promptly, ensuring you had a comfortable and spacious room. We're also delighted to hear that you enjoyed our soundproof facilities and complimentary breakfast. We look forward to your return, ensuring another great stay.
การตอบกลับจาก Customer Service วันที่ 9 เม.ย. 2024
Thank you for the 4-star rating, Kai!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Residence Inn New York Downtown/World Trade Center Area. Thank you again for sharing!
Price was ok for the area, very close to WTC, very clean hotel (we also got a recently renovated room which was very nice)
Marius
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Customer Service วันที่ 3 เม.ย. 2024
Marius, it's wonderful to hear that you appreciated the value of your stay at Residence Inn New York Downtown/World Trade Center Area, as well as its proximity to key landmarks. We're thrilled that you enjoyed the freshness and neatness of your room, especially it being one of our newly updated accommodations. We hope to see you back soon!
การตอบกลับจาก Customer Service วันที่ 26 มี.ค. 2024
Shrell, it's delightful to hear that you found the Residence Inn New York Downtown/World Trade Center Area to be clean and serene during your stay. Thank you for choosing us, and we hope to welcome you back in the future.
We really enjoyed staying at this property. It seem clean and had everything we needed. We stayed on a studio suite with my family of five. If I had to change something about it, I would just say maybe the pullout sofa and the beds to be a little softer but that does not stop me from staying here again this would be our next stay again when we’re back in New York.
Olga
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Customer Service วันที่ 26 มี.ค. 2024
Olga, it's fantastic to hear that your stay at the Residence Inn New York Downtown/World Trade Center Area was enjoyable and the studio suite catered to all your family's needs. We appreciate your feedback regarding the bedding and will certainly take it into consideration for our continuous improvement efforts. We can't wait to welcome you and your family back on your next visit to New York.
การตอบกลับจาก Customer Service วันที่ 18 มี.ค. 2024
Kortney, it's wonderful to see your high rating for Residence Inn New York Downtown/World Trade Center Area. We hope your stay was memorable and we look forward to hosting you again in the future. Safe travels!
10/10 ดีเลิศ
James
12 มี.ค. 2024
James
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Service วันที่ 1 เม.ย. 2024
James, we're thrilled to hear that your stay at Residence Inn New York Downtown/World Trade Center Area was top-notch. We always strive to provide exceptional experiences for our guests, and we're delighted that we met your expectations. We can't wait to welcome you back in the future. Safe travels!
8/10 ดี
Karina
10 มี.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Karina
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Customer Service วันที่ 12 มี.ค. 2024
Karina, it's fantastic to hear you had a positive experience at the Residence Inn New York Downtown/World Trade Center Area. We appreciate your rating and we hope to see you again soon.
การตอบกลับจาก Customer Service วันที่ 26 ก.พ. 2024
Amar, thank you for choosing Residence Inn New York Downtown/World Trade Center Area for your stay! We're delighted to hear you enjoyed the convenience of our location, cleanliness of our rooms, and friendliness of our team members. We look forward to welcoming you back in the future.
8/10 ดี
Iryna
24 ก.พ. 2024
ชื่นชอบ: ความสะอาด
I
Iryna
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Service วันที่ 25 ก.พ. 2024
Thank you for the 4-star rating, Iryna!It's great your time at Residence Inn New York Downtown/World Trade Center Area was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
It was an amazing trip beautiful hotel. The breakfast bar was very good. They employees kept the area clean and the buffet full. Love the view from our room it allowed us to see the 911 Memorial. The only thing that wasn’t 100% was the mattress was way too hard, great experience. Great staff.
Joseph
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Service วันที่ 22 ก.พ. 2024
Joseph, it's wonderful to hear that you appreciated the view from your room at Residence Inn New York Downtown/World Trade Center Area, alongside our well-maintained breakfast bar. Our team members strive to ensure everything is regularly replenished for all to enjoy. We also note your feedback regarding the mattress comfort level - we strive to meet the comfort preferences of all guests. Your compliments on the great team and overall experience are truly appreciated. We invite you to return and enjoy another enjoyable stay with us.
การตอบกลับจาก Customer Service วันที่ 20 ก.พ. 2024
Shondell, it's refreshing to hear that you enjoyed the practicality of the rooms at the Residence Inn New York Downtown/World Trade Center Area. We hope to welcome you back soon for another positive experience.
การตอบกลับจาก Customer Service วันที่ 18 ก.พ. 2024
Thank you for the 5/5 rating, Richard!It's excellent you enjoyed your time at Residence Inn New York Downtown/World Trade Center Area so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
This accommodation made my weekend in NYC wonderful, because after walking a lot, I had a clean and comfortable place to shower and rest. The atmosphere is wonderful, when I return to New York you will definitely stay there again.
Pollyana
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Service วันที่ 13 ก.พ. 2024
Pollyana, it's terrific to hear that Residence Inn New York Downtown/World Trade Center Area contributed to making your weekend in NYC delightful. We're pleased that you appreciated our clean and cozy facilities and could recover from a day filled with exploration. Your praise for our environment is greatly appreciated and we're already looking forward to your return!
การตอบกลับจาก Customer Service วันที่ 12 ก.พ. 2024
Marlon, es un placer escuchar sus comentarios positivos sobre el Residence Inn New York Downtown/World Trade Center Area. Estamos encantados de que haya apreciado nuestro equipo trabajador y la limpieza de nuestras instalaciones. Esperamos que se quede con nosotros nuevamente en el futuro.
8/10 ดี
Olivier
12 ก.พ. 2024
Olivier
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Customer Service วันที่ 22 มี.ค. 2024
Thank you for the great rating, Olivier!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Residence Inn New York Downtown/World Trade Center Area. We'd like to share an even better experience with you soon.
การตอบกลับจาก Customer Service วันที่ 11 ก.พ. 2024
Kripa, it's wonderful to hear that you found the location of Residence Inn New York Downtown/World Trade Center Area so convenient. Thank you for this positive review, and we hope to welcome you back on your next visit to New York.
I asked for a room change that had a small seating area and that was accommodated which I appreciate.
Gayle
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก Customer Service วันที่ 24 ม.ค. 2024
Gayle, we're delighted to learn that the team members at Residence Inn New York Downtown/World Trade Center Area were able to fulfill your request for a room change to better suit your needs. We aim to make sure every guest feels comfortable and valued, and we're pleased to see it reflected in your experience. Thank you for sharing your kind feedback and we hope to welcome you back soon!
People were nice, convenient location, everywhere was clean...wish they had robes and room service, but everything else was good.
Mary
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Service วันที่ 22 ม.ค. 2024
Mary, thank you for sharing your positive experience at the Residence Inn New York Downtown/World Trade Center Area. It's great to hear that you found our team members friendly, the location convenient, and the premises clean. We appreciate your feedback about additional amenities and services. It's always our aim to enhance our guest experience. We hope to welcome you back on your next trip to New York.
Nice clean, quiet and comfortable hotel. Very limited and expensive parking.
Joseph
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Service วันที่ 19 ม.ค. 2024
Joseph, it's wonderful to know you appreciated the tranquility and comfort at the Residence Inn New York Downtown/World Trade Center Area along with the cleanliness of our premises. We recognize your feedback about the parking scenario. While our location in the bustling city center brings its own challenges, we continually strive to deliver the best solutions for every guest. On your future stays, our team members would be more than happy to assist with alternative options that may better suit your needs. Thank you for choosing us.
การตอบกลับจาก Customer Service วันที่ 15 ม.ค. 2024
Crystal, it's a pleasure to hear that the location of Residence Inn New York Downtown/World Trade Center Area made your trip convenient, and that you were able to visit key city attractions, including the 911 memorial. We're looking forward to welcoming you back during your next visit to the city.
การตอบกลับจาก Customer Service วันที่ 13 ม.ค. 2024
Keith, it's wonderful to hear that you experienced friendly interactions and noted the welcoming ambiance at the Residence Inn New York Downtown/World Trade Center Area. Our team members constantly strive to provide top-notch service. We hope to have the chance to welcome you back soon.
10/10 ดีเลิศ
Fabiana
6 ม.ค. 2024
Fabiana
เข้าพัก 14 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Service วันที่ 8 ม.ค. 2024
Fabiana, thank you for the perfect rating! We're thrilled to know you had a wonderful experience at the Residence Inn New York Downtown/World Trade Center Area. Your satisfaction and enjoyment are what motivate our team members to deliver exceptional service. We're looking forward to your next visit!
My room heat and air didn’t work, it was stale air. The room was dirty and the staff was less than helpful with any resolution.
Roc Anthony
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Customer Service วันที่ 8 ม.ค. 2024
Roc, we regret to hear about the challenges you faced during your stay, particularly in regard to the room's temperature and cleanliness. Our goal is to provide a comfortable environment, and we regret that this wasn't your experience. We also understand the importance of prompt and effective solutions, and we’re sorry our team members did not meet your expectations. Please know we take your feedback seriously and will strive to improve.
Travelled for the holidays with 3 kids. Great location. The rooms were clean and modern.
Cira
เข้าพัก 5 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Service วันที่ 31 ม.ค. 2024
Cira, it's wonderful to hear that the Residence Inn New York Downtown/World Trade Center Area was the perfect spot for your family holiday travel. We're glad you appreciated our convenient location and found our rooms to be well-maintained and up-to-date. We hope your stay was both comfortable and enjoyable, and we're looking forward to welcoming you and your family back on your next visit.
Lovely hotel. I really enjoyed being able to text the front desk for anything we needed dropped off while we were out during the day. Many dining options near by and a liquor store right next door as well as some shops. Our room was spacious and had large windows for a view. Also convenient was the subway station less than 5 minutes walking distance.
Brianne
เข้าพัก 2 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Service วันที่ 13 ม.ค. 2024
Brianne, it's a delight to know that you had such an enjoyable time at Residence Inn New York Downtown/World Trade Center Area. We're glad the provision to text the front desk for your needs provided convenience, and you appreciated the spacious room with grand windows. The close proximity to various dining options, shopping places, and the subway station indeed adds to our property's charm. Thank you for sharing your experience, and we hope to welcome you back in the near future.
การตอบกลับจาก Customer Service วันที่ 13 ม.ค. 2024
Héctor, thanks for sharing your brief yet positive feedback. We're thrilled to know you had a pleasant experience at the Residence Inn New York Downtown/World Trade Center Area. Your kind words inspire us to continue providing top-tier service. We are hopeful to see you again in the future.
10/10 ดีเลิศ
Tyiesha
31 ธ.ค. 2023
I ALWAYS have a great experience when i stay here!!! The rooms are modernized
Tyiesha
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Service วันที่ 13 ม.ค. 2024
Tyiesha, it's such a joy to know you always have delightful experiences at Residence Inn New York Downtown/World Trade Center Area! We're glad to hear you appreciate the contemporary style of our rooms. We can't wait to welcome you back for another great stay.
The Hotel was better than expected.I would definitely stay here again.
Cira
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก Customer Service วันที่ 29 ธ.ค. 2023
Cira, it's great to hear that the Residence Inn New York Downtown/World Trade Center Area exceeded your expectations and delighted to know you'd consider a return visit. Looking forward to welcoming you back in the future.