Thank you for the 5-star rating! We're happy you enjoyed stay with us!

Thank you for taking the time to leave us a review. We are happy to hear that you enjoyed your stay with us. Your 10point rating mean a lot to our Four Points team!

Thank you for the 5-star rating! We hope to see you again soon!

Thank you for your kind words. We’re grateful to have you as a valued guest.

Thank you for taking the time to share your thoughts.

We appreciate your feedback and are delighted to know you enjoyed your stay with us.

Dear Raul, Thanks for sharing your feedback with us. We really appreciate your time and business. Your feedback has been shared with our leadership to place necessary guidelines to prevent it in the future. Thanks again for sharing your experience with us and we are looking to change your opinion on your next visit. Thanks

Dear Ingrid, Thanks for choosing to stay at Four Points by Sheraton. Providing the highest level of hospitality is our top priority. And we do apologize for the inconvenience occurred during your stay especially that noise disturbance due to the kids above your room. I'm glad that the FD was able to talk the occupants above but again accept our apologies because you still had to go through all the trouble. Your feedback is shared among the team so necessary guidelines can be reviewed to prevent issues like this in the future.

Dear Lanina, Thanks for sharing your feedback with us. We will surely share your feedback with the leadership to consider your requests.

Thanks for your great review!!

Thanks for your great review!!

Dear Trixie Anne, Thanks for sharing your feedback with us. I do apologize for the inconvenient stay, and I would share your feedback with the team so we could place necessary measures to improve overall experience.Thanks again for your feedback.

Thanks for your great review!!

Thanks for sharing your feedback. As a coachable moment, will train our staff to avoid situations like this to happen again.

Dear Cynthia, Thanks for choosing to stay with us and please accept our apologizes for the inconvenience which occurred at the stay. Surely it is a coachable moment and your feedback has been shared with the front desk to avoid situations like this to happen again.Thanks again for staying with us.

Dear Siewyee, Thanks for sharing your feedback with us. Pleas accept our apologies for all the inconvenience you had to bear during your stay with us. Furthermore, we take your feedback and would be reviewing guidelines to make sure to place measures to prevent situations like this. Thanks again for your feedback

Dear Seokju,Thanks for choosing to stay with us. Providing great customer service is our top priority and I apologize that we were not able to create that experience for you on your stay with us. Your feedback has been shared with the team and would love to have an opportunity to serve you again if the travel brings you back in the area.

Thanks for your great review!!

Dear Eduardo,Thanks for choosing to stay with us. Providing highest level of hospitality is our top priority but surely we missed to provide on this occasion. Your feedback has been shared with our leadership and necessary guidelines will be reviewed to prevent issues like this to happen in the future. Thanks again for your feedback.

Thanks Vikas for your review and we will try to do better on your next visit. ThanksKash

Dear Raquel,Providing highest level of hospitality is our top priority but clearly we missed to provide it to you on your last visit at our place. Your concerns are noted and necessary guidelines has been reviewed to start working on the fixes so our other guest does not have to face the same issue again. Thanks again for your feedback.Kash

Dear Raquel,Providing highest level of hospitality is our top priority but clearly we missed to provide it to you on your last visit at our place. Your concerns are noted and necessary guidelines has been reviewed to start working on the fixes so our other guest does not have to face the same issue again. Thanks again for your feedback.Kash

Hi Ivy,Thanks for choosing to stay with us!Providing highest level of hospitality is our top priority but I believe we missed to provide it on this occasion for you.Your feedback has been shared with our team and leadership so necessary actions can be reviewed and placed to prevent it to happen again.We are hopeful to change your opinion on your next visit.Thanks again for your feedback.Kash

Dear Raquel,Providing highest level of hospitality is our top priority but clearly we missed to provide it to you on your last visit at our place. Your concerns are noted and necessary guidelines has been reviewed to start working on the fixes so our other guest does not have to face the same issue again. Thanks again for your feedback.Kash

Dear Carla,Providing highest level of hospitality is our top priority but clearly we missed to provide it to you on your last visit at our place. Your concerns are noted and necessary guidelines has been reviewed to start working on the fixes so our other guest does not have to face the same issue again. Thanks again for your feedback.Kash

Dear Rudy, Thanks for you feedback. We really appreciate and sincerely apologize for all the inconvenience during your stay. Your feedback is important and has been shared with our leadership. We are very positive that we should be able to change your opinion on your next visit. Thanks again for your visit and feedback.

Dear Tina, Thanks for sharing your feedback with us. Your feedback is constructively taken and has been shared with my leadership. I can ensure that all the necessaries guidelines is being reviewed to prevent this issue. Once again thanks for sharing your feedback.

Dear Zenaida, Thanks for choosing to stay with us. Providing good acceptable stay is our top priority but we failed on this occasion. Your feedback is taken and we are very hopeful to change your opinion about us on your next visit. Thanks again for your business and time. Kash

Dear Ekaterina, Thanks for sharing your feedback with us and please accept my apology for all the inconvenience you had to bear during your last stay. Your feedback has been shared with the staff and the leadership and I hope this will be a coachable moment and you will see changes on your next visit with us. Thanks again for your time and business