So glad we gave this property another try. Our Christmas getaway was super amazing and the cleaning crew did a fantastic job. The only thing that would have made it better, was if the pool was heated. It was way to cold to get in but everything in their control was absolutely perfect. Already planning our next getaway.
We stayed in Annex 1 this past weekend and we really enjoyed ourselves. However, we were not happy about the mold/mildew in the bathroom areas. When we advised the front desk, we were given cleaning solution and a brush to clean it ourselves. This was very unsatisfactory as it was our first night in the villa. This was a very disappointing part of our experience. Outside of that, we really had a great time.
Also, the hallway leading towards the washer/dryer leaked with all the rain. We dried it up and then it came back right as were leaving.