DO NOT STAY HERE!!! Worst hotel stay ever!!! The place was filthy. Found a moldy baby bottle under the air conditioner. Drunks hanging out in the parking lot. Two towels one hand towel and one washcloth for 3 people even after repeatedly asking for more. Manager was extremely rude, when told about the bottle his response was "whatever ". Had prepaid for a 4 night stay, couldn't stand it after 2 checked out early. Asked for refund, none given. Asked for receipt, had someone else's credit card number on it. This place needs to be put out of business!!!
This was literally the worst experience I have had Staying at hotel. I actually documented on camera the multiple fire and safety hazards. Not to mention the cops were in the lobby dealing with a guest that was in drugs and had a random dog with him. The worker put up a sign saying he was in the bathroom and literally was never at the front desk. I want My money back. I cant Believe this is a corporate chain. They should be disgraced.
The staff was friendly and helpful.... we picked it because of the pool for the kids... the pictures looked awesome... however in reality the building itself was pretty run down, the pool had chunks of concrete missing from the pool floor and the hot tub was drained and not working... there was a giant dark stain on the chair in the room that was very unattractive....and also despite the sign you did NOT need your key in the backup entrance you could walk right in..... not safe at all!!
The beds were old, pillows flat. Bath room toilet didn't flush, and the hot tub wasn't even working. The morning breakfast wasn't too bad.
เข้าพัก 1 คืน, สิงหาคม 2019
รีวิวที่ตรวจส อบแล้ว
8/10 ดี
Eric
27 ส.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It was clean, and everything in the room worked. The pool was crumbling, and we stepped on a lot plaster. Also, the hot tub was drained, and the exercise room was closed.
We got to the hotel around 1:30 and since the parking lot was empty we thought we could perhaps have an early check in. As we approached the front desk there was no one there and it took about 5 minutes before anyone came out to tell us that 3 o’ clock pm was the check in for a reason. The lady was rude and impolite. So we went on our way and returned at night at about 11 pm, when we got there the 2nd time there was a man that was not very polite about things either. he did not tell us anything about the hotel like breakfast, WiFi code, or check out time. but we didn’t mind we just wanted to get some sleep but when we made our way to our room we opened the door and our lights wouldn’t turn on so I went back to the front desk and the man at the front desk tried to argue with us about why the lights wouldn’t turn on and after walking in to the room he finally turned them on. The hotel felt very unsafe and not very clean. I will not be staying here again and I am disappointed in my stay. I would recommend going to the next town over and staying comfortably even if it costs a bit more.
Staff was very unfriendly, and at time of check out there was no one at desk, they had a sign that said they had gone to bathroom, waited and they never came to I could talk to them.
Our toilet seat broke so I contacted the front desk and asked them to fix it while we were at the pool. When we returned to the room, it wasn’t fixed. I called the front desk again and they said that I would have to move rooms...at 9:30 pm. They didn’t let us know that they couldn’t fix it while we were at the pool or before we returned to find it wasn’t fixed. We were all settled in the room so we had to pack everything up and move rooms. I asked the front desk if we would get a discount and his response was ‘maybe, maybe not.’ We didn’t end up getting a discount.
The sign for the free breakfast said it would be served until 10:00 am on weekends. We went down at 9:15 am and most of the food was gone and it wasn’t restocked.
Overall experience was not a good one. In our room, the vanity light was broken and didn’t work. The luggage holder was broken. I will say the room was clean though.
we liked the price compared to other properties available that weekend. the beds were ok. not terrible but not great
didn't like the stores were not near by. the nearest walgreens or walmart was 20+miles away. the gentleman behind the desk was grumpy/rude. definitely felt like it was "not his pleasure" to be of service. we reserved 2 rooms with 4 people in each and had to beg to get extra towels since only two were placed in room each time they cleaned it. there is no staff at front desk to help with issues at night. the description mentions that rooms are equipped with coffee maker, that is not so. The hot tub was not working, that was a bummer. the halls smelled smokey the carpeting felt gross if you walked barefooted
The property is great considering our rate. I was surprised that the breakfast that was included had waffles and danishes and not just cereal and milk.
The on site manager on the property was very rude to other guests. He dismissed a patron that asked for assistance with the A/C. She requested a fan to help alleviate the heat in her room and was told her room was 100% fine but was given no offer to help with her A/C not working.
We checked in and could NOT stay because of the run down conditions of the room and hotel. The staff was very polite and kind. Cannot believe this is a Wyndham Hotel.
เข้าพัก 2 คืน, สิงหาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
6 ส.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Everyone was so Friendly and it was so clean and nice
It was affordable and clean. I did not like that the pool was out of service and appeared to be like that for some time, not something that just happened.
Pool was advertised, but it was under construction apparently. The ceiling tile outside of our room was falling to pieces. One of my towels was full of hair.
The bed was comfortable, breakfast was decent and staff was friendly.
Overall, just an old hotel in need of repairs. But, I'd stay here again.
Lobby was dirty, peeling wall paper, pool and hot tub not operating. Garbage cans over flowing when we arrived still overflowing when we left! Management not friendly, would have left but basically no where else to go.
Huge pot hole in parking that had to stakes in it to warn you. Walked into lobby with a sign stated they were busy and to call one of two numbers. When you call the numbers nobody answers them.
Hotel had a dark and dreary interor. Ceiling tiles were taped together instead of replaced. Pool was being worked on water out and being repaired according to front desk guy.
Sheets were clean, towels were clean and there was NO bed bugs..all positives.
However, the hotel is very much in need of some major repairs and deep cleaning. Pool is still out of order. If you have any allergies or asthma you should NOT stay here. The hotel is loaded with mold. I believe to the level it could be a major health risk. I am actually considering calling the health department because it was so bad in our room.
เข้าพัก 2 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
22 ก.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel was clean. In my room the extra security lock was broken. The main light switch wouldn’t turn on.
Dirty. Unsecured building all exterior locks broken. Pool still not fixed after 3 years. No coffee, Kleenex,cups, etc in room. Said out of coffee packs. Paid in advance for 4 nights orvwould hVe left after 30 mins. Wanted ground floor said didn’t have any. Place was empty all nights.