Check-in was a smooth process, guided by friendly staff. The room was spacious and clean, and I felt safe and comfortable during my stay.
YOSHIKATA
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Rubel Miah วันที่ 11 ก.ย. 2023
Dear Yoshikata,Warm greetings from lebua Hotel Bangkok!Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience. Your opinion is very valuable to me.I am delighted to read that your recent stay was entirely up to your expectations, and you have thoroughly appreciated the smooth arrival experience, the friendly service spirit from our team, the spacious suite room, the cleanliness standard in place at the hotel along with the comfort in your room ensuring an indulging stay. I hope your future travels to Bangkok will continue to include lebua Hotel for another blissful and memorable stay with us, filled with gracious Thai hospitality.With kind regardsRubelRubel MiahGeneral Managerlebua Hotel Bangkok
Dear Khun Aum,
Thank you very much for your time for the review. We were highly appreciated to know that you enjoy the moment with our service and like to hotel.
We will distribute your good comments to the staff concerned and we sincerely hope to welcome you back again.
Dear Carlo, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
We were disappointed with check in as we were told to take a seat and no one came to help us. When we asked it was clear they forgot about us. The manager rectified by proving us with drink vouchers for sky bar. One day our room had not been cleaned by 3pm . Once we called reception this was taken care of immediately. Otherwise the location and property is overall an excellent choice.
Helen
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Rajan Khurana วันที่ 3 พ.ค. 2024
Dear Helen, Thank you for taking out time for sharing your feedback. Please accept my apologies for not meeting your checkin experience. I am pleased to know that my team was able to assist you and you enjoyed your rest of the stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager
การตอบกลับจาก Tower Club at lebua วันที่ 24 เม.ย. 2024
Dear Mr. Hatch,We thank you for taking the time to share your review with us. We are pleased to know that you enjoyed your stay and look forward to welcoming you back.With kind regards,
Dear Dennie,Thank you so much for taking the time to leave a review about your recent stay. I am delighted to hear that you had a good stay. I hope to welcome you back for another great experience.Best regards, Rajan Khurana General Manager
8/10 ดี
Natyiela, Bronx
เดินทางกับครอบครัว
20 เม.ย. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Katina helped us with an early and easy check-in process.
Natyiela
เข้าพัก 7 คืน, เมษายน 2024
การตอบกลับจาก Rajan Khurana วันที่ 25 เม.ย. 2024
Dear Natyiela, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
Amazing customer service and location was perfect for festival
Maria
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก Rajan Khurana วันที่ 17 เม.ย. 2024
Dear Maria, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
Vip access was two can of beer brought to room after an hour, the lounge at tower club food is very limited, drinks are good , but not worth the extra money
DARYL
เข้าพัก 2 คืน, เมษายน 2024
การตอบกลับจาก Rajan Khurana วันที่ 17 เม.ย. 2024
Dear DARYL, I thank you for your feedback and bringing this to my attention. I regret the inconvenience caused during your stay. I hope you would consider giving us another chance. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager
Not allot of walkable benefits and the top floors only cater for very high end.
Mark
เข้าพัก 4 คืน, เมษายน 2024
การตอบกลับจาก Rajan Khurana วันที่ 12 เม.ย. 2024
Dear Mark, I thank you for choosing Tower Club at lebua and for your kind feedback. I am delighted to know that you had a pleasant stay. I appreciate your comments, please contact our concierge team on your next visit and they can advise you many hidden local treasures in this area. On behalf of my team, it was a pleasure having you with us and we look forward to welcoming you back.Best regards,Rajan Khurana General Manager
The service was inconsistent … especially at breakfast. Some days you’d get coffee, other days you’d have to ask and wait. Overall the hotel is nice and big however expected more
Thuy-An
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก Rajan Khurana วันที่ 2 เม.ย. 2024
Dear Thuy-An, I thank you for your feedback and bringing this to my attention. I deeply regret the inconvenience caused during your recent stay. I understand your disappointment and hope you would consider giving us another chance. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager
Ms. Eek was very nice and friendly assisting us with top skills services. I always stayed at the hotel for the past few years now. Loved the services, breakfast options, pool and all the rooftop atmosphere was beyond amazing. The only thing I would say though this time stayed. It was a lot of pigeons in the buffet, food, and the pool areas. It was a little gross out due to pigeons picking our food and they were in the pool as well. But that was the only thing I would say of the improvements.
Chris
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Rajan Khurana วันที่ 17 เม.ย. 2024
Dear Chris, It was a pleasure meeting you during your recent stay. Thank you for your kind words about our team and the special touches provided by Ms. Eek. We appreciate your feedback, please rest assured that we are addressing these issues. We are delighted that you enjoyed the breakfast, pool, and rooftop atmosphere. I look forward to welcoming you back on your next visit to Bangkok.Warm regards,Rajan Khurana General Manager
I loved the hotel friendliness of staff. I felt pampered. I loved the balcony, pool, view of rivers and sky bars. Great oprions on nonalcoholic drinks. I loved the Pink Daisy at the Pink Bar. Restaurants such as Breeze and Chef's Table are outrageously pricey. I wish the gym was bigger and 24 hours.
Andrea
เข้าพัก 6 คืน, มีนาคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 1 เม.ย. 2024
Dear Ms. Parker,We thank you very much for taking the time to share your review with us and we noted your comment.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
Service was a hit and miss, for example when seated for breakfast the staff didn’t ask if we wanted any drinks that were included in buffet breakfast such as iced coffee. Elevators were slow and only a few. Otherwise amenities such as bar and restaurants and lounge were great
Thuy-An
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 1 เม.ย. 2024
Dear Ms. Nguyen,Thank you for taking the time to share your review with us.We noted your feedback and we look forward to welcoming you back to make your stay more comfortable.With kind regards,
Dear Jonas, I thank you for sharing your feedback about your stay with us. I sincerely apologize if certain aspects of your experience did not meet your expectations. We value your feedback as it is crucial in guiding our ongoing efforts to improve and provide a memorable experience to all our guests.Kindly feel free to contact me directly on your next visit to Bangkok and look forward to the opportunity to welcome you back.Warm regards,Rajan KhuranaGeneral Manager
Fabulous view of the city and river from the balcony, superb service on our arrival, and the 52nd floor breakfast view was also killer. Room was very spacious and bath area was lovely. Close to BTS station. It’s a 20-30 minute taxi ride to most places you want to go for sights or dinner, but that’s true for most of the hotels, and the cabs are cheap, so it’s not an issue.
Neal
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Rajan Khurana วันที่ 28 มี.ค. 2024
Dear Neal, Thank you for your complimentary review and I am pleased to know that you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager
Very nice hotel, excellent staff, very convenient for walking, but in the restaurant prices are really crazy.
Helen
เข้าพัก 4 คืน, มีนาคม 2024
การตอบกลับจาก Rajan Khurana วันที่ 26 มี.ค. 2024
Dear Helen,Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
Dear Thomas, Thank you for your complimentary review and I am pleased you enjoyed your stay. It was a pleasure having you with us and we look forward to welcoming you back on many more occasions to come. With kind regardsRajan Khurana General Manager
Property, restaurants, and amenities were all amazing
Alan
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 18 มี.ค. 2024
Dear Mr. Bullpitt,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
Overdated property, great service and staff.
Good location for Bangkok visit.
Pawel
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 18 มี.ค. 2024
Dear Mr. Sloma,Thank you for taking the time to share your review with us.We have noted your feedback and we hope to have an opportunity to welcome you back again.With kind regards,
My stay at the Tower Club was fantastic! The staff was welcoming, the room was clean and cozy, and the amenities were top-notch. The breakfast buffet was delicious, and the location was perfect for exploring the city. I highly recommend this hotel for a memorable stay. Five stars!
Yu Chia
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 15 มี.ค. 2024
Dear Mrs. Yu,We thank you for staying with us and for your feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,
2/10 แย่มาก
Junichi
11 มี.ค. 2024
Junichi
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก Jacopo L. วันที่ 1 เม.ย. 2024
Dear Junichi,Greeetings from lebua Hotel Bangkok!I woudl like to first of all thank you for providing your feedback about your recent stay with us.I will be delighted to be your direct point of reference to learn the specif details of your expereince and to assist you with any future reservations.Warm regards,Jacopo Lachin Hotel Manager
การตอบกลับจาก Tower Club at lebua วันที่ 6 มี.ค. 2024
Dear Mrs. Hansen,We thank you very much for taking the time to share your review with us.We were thrilled to learn that the room upgrade exceeded your expectations and we all look forward to welcoming you back.Kindest Regards,
8/10 ดี
donna
เดินทางกับคู่รัก
1 มี.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I was placed in the wrong room and waited 24 hours later to be moved to the original room requested.
Service was ok, mediocre breakfast, and the lobby was nice, but once you get past that and into the foyer; you’ll notice this hotel needs an update.
donna
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tower Club at lebua วันที่ 1 มี.ค. 2024
Dear Mr. Cabandon,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,
Nulla da lamentare. Personale attento al cliente. Tutto ottimo
patrizia
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tower Club at lebua วันที่ 28 ก.พ. 2024
Dear Mrs. Ferrera,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and we look forward to welcoming you back.With kind regards,
Service, service, service. Fantastic team of dedicated employees working together to make your stay the best experience (not just bottom up, but top down.) We spent three weeks, and I would do it again in a heartbeat. If you have an issue, please take it to the front desk, where they will do everything possible to fix it. I will miss their friendly, smiling faces. Until we meet again, friends! p.
Patrick
เข้าพัก 19 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tower Club at lebua วันที่ 27 ก.พ. 2024
Dear Mr. Garbutt,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,
8/10 ดี
Cameron
22 ก.พ. 2024
Cameron
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tower Club at lebua วันที่ 21 มี.ค. 2024
Dear Mr. Bridges,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we look forward to welcoming you back.Best Regards,
การตอบกลับจาก Tower Club at lebua วันที่ 13 ก.พ. 2024
Dear Mr. Delgado,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel as well as the restaurants and bars.We all look forward to welcoming you back on many future occasions.With kind regards,
Hotel a little dated but ok. Breeze restaurant very average in spite of the reviews
Chris
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก Tower Club at lebua วันที่ 13 ก.พ. 2024
Dear Mr. Woolhouse,Thank you for taking the time to share your review with us.We have noted your feedback and we all look forward to welcoming you back to make your stay more enjoyable.With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 13 ก.พ. 2024
Dear Mr. Lee,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 10 ก.พ. 2024
Dear Mrs. Kagii,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 9 ก.พ. 2024
Dear Mr. Looser,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
Super service og helt fantastisk morgenmad. - Hele besøget værd. Lidt irriterende at der kun er 2 elevatorer som dækker alle etager fra 50 - 64, incl rooftop baren scricco.
Morten
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 5 ก.พ. 2024
Dear Mr. Stig-nielsen,Thank you for taking the time to share your review with us.We have noted your feedback and we are pleased you enjoyed the breakfast and our service.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
God mat, god service, nydelig utsikt fra 58.etasje og ikke minst fra sky bar på toppen.
En opplevelse.
Arvid
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 2 ก.พ. 2024
Dear Mr. Norås,We thank you for staying with us and kind feedback and nice photos.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,
When we’re in Bangkok we stay here always a lovely time.
Michelle
การตอบกลับจาก Tower Club at lebua วันที่ 30 ม.ค. 2024
Dear Ms. Yang,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
8/10 ดี
Kristin
27 ม.ค. 2024
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Kristin
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 27 ม.ค. 2024
Dear Ms. Johansen,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
6/10 พอใช้
Pia
27 ม.ค. 2024
Pia
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 30 ม.ค. 2024
Dear Ms. Berg,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
The only thing not to like is the dress restrictions to access restaurants and bars, needs to be highlighted when booking.
Anthony
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 27 ม.ค. 2024
Dear Mr. Crofts,Thank you for taking the time to share your valuable comment with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,
Excellent benefits of free alcohol drinks our suits are big and excellent views in our veranda. The only thing I can request is to provide Netflix and you tube channel. Thank you.
Edison
เข้าพัก 5 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 27 ม.ค. 2024
Dear Mr. Guintu,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back again.With kind regards,
10/10 ดีเลิศ
Jacob
26 ม.ค. 2024
Jacob
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 27 ม.ค. 2024
Dear Mr. Bjornberg,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
Service impeccable. Tower club vaut vraiment la peine. J’ai adoré mon séjour.
Étienne
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 23 ม.ค. 2024
Dear Mr. Angrignon,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions. Kindest regards,
8/10 ดี
Robert, Dallas
23 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Robert
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 12 ก.พ. 2024
Dear Mr. Huynh,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 22 ม.ค. 2024
Dear Mrs. Nielsen,Thank you for taking the time to share your review and a nice photo with us.We are pleased you enjoyed the hotel and we all look forward to welcoming you back soon. With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 22 ม.ค. 2024
Dear Mr. Lan,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and we look forward to welcoming you back.With kind regards,
The views were awesome!
All the staff were friendly and professional.
William
เข้าพัก 3 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 22 ม.ค. 2024
Dear Mr. Burke Iii,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions. Kindest regards,
10/10 ดีเลิศ
Douglas
18 ม.ค. 2024
Douglas
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 22 ม.ค. 2024
Dear Mr. Kaufman,We thank you for staying with us and kind feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,
10/10 ดีเลิศ
Janne Lise
16 ม.ค. 2024
Janne Lise
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 18 ม.ค. 2024
Dear Ms. Byberg,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you at our hotel and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
10/10 ดีเลิศ
Madhu
15 ม.ค. 2024
Madhu
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 16 ม.ค. 2024
Dear Mrs. Baker,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
การตอบกลับจาก Tower Club at lebua วันที่ 11 ม.ค. 2024
Dear Mr. Fifita,We thank you for staying with us and kind feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,
10/10 ดีเลิศ
Mikko
11 ม.ค. 2024
Mikko
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก Tower Club at lebua วันที่ 13 ม.ค. 2024
Dear Mr. Leino,We thank you for staying with us and kind feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,