Dear Suwatana Thank you for taking the time to review the hotel. We appreciate the review as we continue to improve based of feedback Kind regards David
Dear Kriangkrai,
Thank you for the feedback. We are delighted to know that you enjoyed your stay with us.
We hope to seeing you soon.
Kind regards,
Kalpana Khadka
Guest Experience Manager
I only have two minor complaints, the mattress is too hard and the water pressure in the shower is not very good, takes forever to take a shower. Otherwise, this hotel is fantastic.
I really enjoy our stay here and would like to recommend it and I will stay here again if I’m
In bangkok the staff is very polite and our room is very clean
Newly renovated, room bright and clean, staff are very polite , Food at Maison Mizuki is amazing, but the mattress not as good as many other five star hotels. The breakfast is very good but too busy.
Dear Anonymous,We are truly obliged for your generous comments about your stay at Sofitel Bangkok Sukhumvit. We are incredibly pleased to learn that our welcoming team, diverse amenities, prime location and pleasing rooms have added substantial value to your experience.Please accept our heartfelt gratitude for your perfect rating and kind words. We remain at your service and hope to have the privilege of welcoming you once again in the foreseeable future, ensuring your next stay will be as memorable as the previous one.Yours sincerely,
Dear Manuel,It is indeed a joy to read such positive feedback. We are glad to know that you had an enjoyable experience. We ardently hope to have the opportunity to serve you once more at the Sofitel Bangkok Sukhumvit.Warmest regards,
Dear Jongbok,We are earnestly thankful for the time you have altruistically afforded to share your thoughts on your recent stay at Sofitel Bangkok Sukhumvit. We sincerely regret to discover that we did not meet your expectations during this instance.Our commitment towards constant refinement in our offerings makes your perspectives invaluable. If you could kindly offer further insight into any specific areas where you believe we could enhance our service and amenities, we would be deeply appreciative. Receiving this direction aligns with our ambition of crafting more delightful experiences for our esteemed guests.Once again, thank you for your insights. We are hopeful for another occasion to welcome you back, where we can strive to make your stay filled with much better memories.Yours sincerely,
Dear S,We are profoundly gratified by your exceptional rating - a true validation of our team's spirited endeavour and immense dedication. In the realm of hospitality, such an accolade is nothing short of fulfilling.Our mission has always been to make each guest's stay memorable through our passionate commitment to service and attention to even the smallest detail. It appears we have accomplished this during your visit, and for this, we thank you.We look forward to the pleasure of your company once again at Sofitel Bangkok Sukhumvit, hoping to continuously enrich your experiences with our hospitality.Warmest regards,Krit T.
Dear Kenneth,We sincerely appreciate the exceptional rating you've kindly bestowed upon Sofitel Bangkok Sukhumvit. Your score speaks volumes about your delightful experience during your stay with us.Thank you once again for choosing Sofitel Bangkok Sukhumvit. We hope to welcome you back on your next visit to Bangkok for another excellent and enriching hospitality experience.Warmest regards,
10/10 ดีเลิศ
Hai
5 ธ.ค. 2023
Exceptional service. I had an issue with my room and it was promptly resolved professionally.
Dear Hai,We remain ever grateful for your kind words regarding the exceptional service you experienced during your stay at our esteemed establishment. Your satisfaction is our top priority, and we are glad our team's prompt and professional response to the issue in your room met your expectations.With a continuous commitment to delivering impeccable service, your gracious feedback serves as a valuable inspiration to our entire staff.We eagerly anticipate the pleasure of welcoming you back to the Sofitel Bangkok Sukhumvit in the near future, endeavouring to provide an even more delightful experience during your next stay.Warmest regards,
Dear Sung,We are honoured by your superior rating of our hospitality services. We sincerely appreciate your kind acknowledgment, and this only inspires us further in our mission. We eagerly anticipate welcoming you back to the Sofitel Bangkok Sukhumvit.Best regards,
Dear Kee Ho,We are truly grateful for your outstanding rating. This fuels our commitment to crafting memorable experiences wrapped in warmth and grace. We await the pleasure of welcoming you back to the Sofitel Bangkok Sukhumvit.Yours sincerely,
Dear Seak Ki,Your perfect rating humbles us greatly. We appreciate your validation, which encourages us to always strive to nurture delightful experiences for our guests. We look forward to welcoming you back to the Sofitel Bangkok Sukhumvit.Most kindly,
excellent spa treatments.
excellent japanese restaurant in addition to other hotel restaurants. polite and helpful staff.
the hotel itself does not have a noise problem, the surrounding area is noisy
Dear Julie,We extend our heartfelt gratitude for your generous compliments on our Sofitel Spa and our Japanese restaurant, Maison Mizuki. We are thankful that these aspects enhanced the enjoyment of your stay.We aspire to provide our guests with a unique dining experience, and recognition such as yours affirms that we have resonated with our esteemed guests, which is truly fulfilling.Acknowledging your comments on the Spa, we are immensely pleased that you appreciated the treatments provided. Our dedication is to offer our guests a tranquil and rejuvenating space where they can unwind and your sentiments are profoundly encouraging.We are gratified by your compliment on our polite and helpful staff. Their efforts are indeed a vital component that helps ensure our guests receive our signature warm service.On your note about the noise in the surroundings, we recognise that tranquility is important to our guests and will ensure we find ways of making your next visit even more comfortable.We eagerly anticipate welcoming you back to Sofitel Bangkok Sukhumvit for another enriching experience.Yours sincerely
Dear Tae Hee,We are truly grateful for your outstanding rating. This fuels our commitment to crafting memorable experiences wrapped in warmth and grace. We await the pleasure of welcoming you back to Sofitel Bangkok Sukhumvit.Yours sincerely,
Dear Valued Guest,We happily accept your perfect rating with sincere appreciation. Your acknowledgment helps us strive with greater dedication. Anticipating the pleasure of serving you again at Sofitel Bangkok Sukhumvit.Respectfully yours,
Dear Valued Guest,We are honored by your superior rating of our hospitality services. We sincerely appreciate your kind acknowledgment, and this only inspires us further in our mission. We eagerly anticipate welcoming you back to Sofitel Bangkok Sukhumvit.Best regards,
Dear Valued Guest,We are truly grateful for your outstanding rating. This fuels our commitment to crafting memorable experiences wrapped in warmth and grace. We await the pleasure of welcoming you back to Sofitel Bangkok Sukhumvit.Yours sincerely,
Dear Valued Guest,With our deepest respect and gratitude, we acknowledge your perfect rating. This honour compels us to continuously serve with warmth and finesse. We hope to add more stellar experiences to your next stay with us.Humbly yours,
Dear Krishan,We are profoundly appreciative of your eloquent comments, articulating the level of service from our dedicated team, and your delight with our delightful pool facilities. Your satisfaction is, indeed, our highest aspiration, and we are glad that we have successfully achieved this aim during your stay.It would bring us great pleasure to welcome you back for another sublime experience in the near future. Your continued patronage is, unquestionably, a symbol of our accomplishment.Highest regards,
Dear Diego,Your perfect rating humbles us greatly. We appreciate your validation, which encourages us to always strive to nurture delightful experiences for our guests. We look forward to welcoming you back to the Sofitel Bangkok Sukhumvit.Most kindly,
Dear Yuko,Thank you for sharing your experience with us. We appreciate your generous rating despite the confusion regarding your breakfast reservation. Unfortunately, due to our separate operations from Expedia, we are not privy to the details of your initial reservation. Our goal is to ensure that the booking details passed onto us are correctly implemented, and we sincerely apologise if this was not the case during your visit.Please accept our apologies for any inconvenience. We continually strive to improve our services, and your input will greatly assist us in this endeavour. We look forward to the honour of welcoming you back in the near future, ever intent on fulfilling earnest expectations for an enjoyable stay.Warmest regards,
Dear Ka Man,We are truly grateful for your outstanding rating. This fuels our commitment to crafting memorable experiences wrapped in warmth and grace. We await the pleasure of welcoming you back to the Sofitel Bangkok Sukhumvit.Yours sincerely,
Dear John,We are honoured by your superior rating of our hospitality services. We sincerely appreciate your kind acknowledgment, and this only inspires us further in our mission. We eagerly anticipate welcoming you back to the Sofitel Bangkok Sukhumvit.Best regards,
Dear valued guest,We are genuinely thankful for your feedback. It fills us with immense joy to learn that we succeeded in providing you with an experience to cherish. We look forward to welcoming you back to the Sofitel Bangkok Sukhumvit again in the future.Best regards,
Dear Tim,We appreciate your judgement and the generous rating accorded to the Sofitel Bangkok Sukhumvit. We humbly accept these as a source of inspiration to refine our services and enhance every guest's experience.While we are sincerely glad that your stay was enjoyable, we acknowledge that there is always room to further excel to meet the high standards of our discerning international guests. We are committed to making continuous improvements, and your rating is a significant guide in this effort.Your satisfaction is our foremost priority, and we sincerely look forward to having the opportunity to surpass the benchmark during your next visit. Thank you once again for considering the Sofitel Bangkok Sukhumvit.Warm regards,
Dear Yasuo,Your feedback regarding your stay at the Sofitel Bangkok Sukhumvit is greatly valued.Positive feedback such as yours truly motivates us to persistently enhance the quality of our offerings. Your comments will undoubtedly serve as encouragement for our entire staff.We eagerly await the opportunity to host you once again, aiming for an experience as beautiful as the previous one.Best regards,