Dear Mahitti,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Thank you for your feedback We really appreciate your review. I wish you have a remarkable stay with us and if you have anything to assist please feel free to contact us anytime. Thank you for choosing Emporium Suites, Bangkok! Best Regards,Sawitree K. (Ms.) / Assistant Front Office Manage

Thanks for staying with us. We appreciate your feedback! Yours sincerely, Sawitree K (Miss) Assistant Front Office Manager

Thank you for your feedback We really appreciate your review. I wish you had a remarkable stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

Thank you for your feedback We really appreciate your comment. I wish you enjoy your stay with us. Thank you for choosing Emporium Suites, Bangkok! Best Regards,

Thank you for you comment We wish you and your family have a Happy New Year. We plan to have renovation in this coming 2018 and hope to welcome you again after it is done. Best Regards, Emporium Suites, Bangkok

เรียนคุณ niparat, ขอบคุณที่เข้าพักกับทางโรงแรม และความคิดเห็นที่ให้กับทางเรา เรื่องห้องพัก ทางโรงแรมมีโครงการที่จะปรับปรุงค่ะ หวังว่าจะได้ต้อนรับคุณ niparat อีกนะคะ ขอบคุณค่ะ

ขอบพระคุณมากค่ะสำหรับความคิดเห็นสำหรับโรวแรมเอ็มโพเรียม ขอน้อมรับไว้ในเรื่องของห้องพักนะคะ ทางโรงแรมมีโครงการที่จะปรับปรุงในอนาคตอันใกล้นี้คะ หวังว่าจะมีโอกาสต้อนรับอีกนะคะ

ขอบพระคุณมากค่ะสำหรับความคิดเห็นในเรื่องของพนักงาน หวังว่าจะได้มีโอกาสต้อนรับคุณลูกค้าอีกนะคะ

Dear YUKIYO,Greetings from Emporium Suites by Chatrium.May I begin by offering a sincere thank you for having stayed at our hotel and for posting such a detailed review on this platform. My entire team and I are very happy to read that you had a satisfying experience at our hotel.I have noted your constructive feedback regarding the replenish in room amenities during daily cleaning service and please accept our sincere apologies for this unpleasant experience. I have passed on this feedback to our Executive Housekeeper for the rectification process and which we can do better and would like to thank you for your invaluable comment.We certainly hope that on your next visit to Bangkok, you will visit us again where you will be assured a very warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Shaheen,Greetings from Emporium Suites by Chatrium.Thank you for taking the time to share your stay experience on this platform. The opinions of our valued guests are paramount to the success of our business and the satisfaction of all who choose to stay at Emporium Suites by Chatrium.I would like to thank you for mentioning all the positive aspects of your stay with us but must also offer my sincere apologies for the point you raised as our sole intention is to offer our guests as satisfying a stay as possible during their time with us.Please rest assured that I will personally address your comment with our Department Heads in order to take the necessary actions for immediate improvements.We certainly wish to welcome you back for another Emporium Suites by Chatrium experience.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear DELIA,Sawasdee Krup and Greetings from Emporium Suites by Chatrium.Thank you for sparing your precious time to share your feedback of your stay experience on this platform.We regret learning of your disappointment regarding the shortfalls you have experienced during your stay, please allow me to extend our most sincere apologies for the unpleasant experience caused. We take your feedback seriously and will review the in room dining experience with the respective culinary team including our Executive Chef and focus our efforts to find ways to make improvements. Thank you for sharing your valuable feedback as it has given us an opportunity to identify and refine our services to ensure we perfect ourselves and continue to delight guests at every moment of their stay.We remain disappointed in our failure to meet your expectations and sincerely hope you reach out to us on your next visit, to give us the opportunity to restore your confidence.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Yuko ,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Takeo,Greetings from Emporium Suites by Chatrium.May I start by thanking you for taking the time to share a review of your recent stay at our hotel. Your valuable feedback is highly appreciated. I am thrilled to read that you have such a high impression of our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear MASAKI,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Tadashi,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Taro,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Taro,Greetings from Emporium Suites by Chatrium.It is always a great pleasure to read through positive reviews such as yours and to receive such high praise from you regarding your recent stay at Emporium Suites by Chatrium. We are very happy to read that you enjoyed your time with us.We would be delighted to have the opportunity of welcoming you back soon.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Minoru,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Michiya,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear William,Greetings from Emporium Suites by Chatrium.Thank you for taking your time to share your stay experience on this platform. I sincerely appreciate your feedback and would like to first apologize for the unfortunate incidents that you encountered during your stay.It is very disturbing for me to learn of your comments concerning of the facilities in our room. We have taken immediate action to check and rectify the problems which have also been raised for discussion with all department heads concerned to prevent the re-occurrence of such incidents. The Housekeeping team haven been reminded to ensure all guest room are very carefully checked by the floor supervisor prior to check in and to ensure all details are not overlook throughout the stay.Once again, thank you for bringing this to our attention. We look forward to welcoming you back in the not too distant future.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Jeffrey,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking the time and share your review on this platform. It is only through feedback that we can maintain our exacting standards and current position among Bangkok’s hotels on this platform.Unfortunately, your review is a bit difficult to interpret as to whether you enjoyed your stay or not and if there might have been any other aspects which led you to award us an 'below average score'. Maybe if you could kindly find the time to contact the hotel with some further feedback that would be very helpful for me to tackle any issues that might have occurred during your stay with us.I would like to end by saying that it was our pleasure to be of service to you during your Bangkok trip and we hope you choose to stay with us again on your next visit to Bangkok. Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Noboru,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that we were able to provide you with a pleasant experience.I have also noted your constructive feedback regarding the kitchen utensils provided, please be informed that we only set up in the room/ Suites for our long staying guest. However, for daily stay, guest can request through our Housekeeping office. At the same time, we have updated on your personal profile for the set up to your room prior to your arrival on your future visits.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome. Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Daniel,Greetings from Emporium Suites by Chatrium.We would like to thank you for sharing your feedback about your recent stay at Emporium Suites by Chatrium on this platform. Your positive comments are well noted and we are thrilled to learn that our facilities and services met your expectations.We look forward to welcoming you back again with us, and offers, and our associates will be more than happy to serve you.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Daiki,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking the time to share your experience of your stay with us on this platform. It is only through essential feedback such as yours that we can maintain our exacting standards and current position amongst Bangkok’s hotels on this platform.I would like to offer my sincere apologies for some of the aspects you have mentioned in your review. It is our sole intention to offer our guests as satisfying a stay as possible. Please rest assured that I will personally look into the area which you have kindly outlined in order to take appropriate actions. We look forward to welcoming you back in the not too distant future.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear A Rahman,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear MEGUMI,Greetings from Emporium Suites by Chatrium.I would like to begin by thanking you for taking the time to share your feedback regarding your recent stay at Emporium Suites by Chatrium on this platform. It gives me great pleasure to read that, overall, you enjoyed your time at our hotel.Your constructive comment regarding the smoking room request has been duly noted and please rest assured that I will have our internal meeting with Department Heads concerned for a further improvement.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay with us again.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Naoki,Greetings from Emporium Suites by Chatrium.Please allow me to take this opportunity to sincerely thank you for your feedback regarding your stay at Emporium Suites by Chatrium. It is with great pleasure that I read that we were able to provide you with, overall, a pleasant experience.We hope it will be not too long before we have the opportunity to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Hayakawa,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Kazumaro,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Masahiko,Greetings from Emporium Suites by Chatrium.Thank you very much for your high ratings review you have given us. We are thrilled to learn that you had such a wonderful time at our hotel.We are looking forward to hopefully welcoming you back in the near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear kazuhiro,Greetings from Emporium Suites by Chatrium.Thank you for choosing Emporium Suites by Chatrium and review your stay on this platform. We are more than delighted to know that you enjoyed your time with us and highly appreciate your valuable feedback.We really hope your plan will soon bring you back to Bangkok to revisit us as we would love to have the pleasure of welcoming you back as our valued guest.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Guest,Warm Greetings from Emporium Suites by Chatrium.It was with great pleasure that I read your kind comments regarding your stay with us and I am delighted that you had such an enjoyable time at our hotel. Your positive feedback only encourages us to continue towards our goal of offering guests a remarkable experience while staying with us.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Cheol Woong ,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Wai Man,Greetings from Emporium Suites by Chatrium.Thank you for your precious time to share your stay experience on this platform. I am thrilled to read that you have such a great time with our facilities and services.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Glyn,Greetings from Emporium Suites by Chatrium.I wish to sincerely thank you for posting your stay review on this platform, this means a lot to us. I am delighted to read that you enjoyed your stay and would like to thank you for sharing your impressions with other people from around the world.We look forward to welcoming you back in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Takashi,Greetings from Emporium Suites by Chatrium.May I begin by thanking your for taking your time to share your experience of your stay with us on this platform. It is only through essential feedback such as yours that we can maintain our exacting standards and current position amongst Bangkok’s hotels on this platform.Thank you for bringing the point of the bathroom door to my attention and please rest assured that I will personally address your constructive feedback with our Department Heads concerned in order to take the necessary actions for immediate improvements.We hope that on your next visit to Bangkok you would do us the pleasure of your company once again and allow us the chance to offer you another warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Cheryl,Greetings from Emporium Suites by Chatrium.It is a great pleasure reading through your positive review of your stay at Emporium Suites by Chatrium and my entire team and I would like sincerely thank you for the very kind compliments regarding our facilities and services.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Akira,Greetings from Emporium Suites by Chatrium.May I begin by offering a sincere thank you for having stayed at our hotel and for posting your stay review on this platform. My entire team and I are very happy to read that overall you had a satisfying experience at our hotel.Please accept my sincere apologies for unpleasant experience concerning about water dripping in the bathroom. I have shared your constructive comment to our Director of Engineering to review and find corrective improvement.If your travels ever bring you back to Bangkok we would be delighted to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear kunifumi,Greetings from Emporium Suites by Chatrium.Thank you for taking your precious time to share your stay review on this platform and for the high ratings that you have given us.We are delighted to hear that you enjoyed all aspects of your time with us and that we were able to enhance your Bangkok experience. Please rest assured that I will gladly share your kind feedback with my entire team.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Hiroshi,Greetings from Emporium Suites by Chatrium.May I begin by thanking you for taking your precious time to share your stay experience on this platform. I am glad to hear that overall you enjoyed your time with us and hope you took with you some lasting memories.We look forward to welcoming you back on your next visit and hope it is not too long before your next stay at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Toshio,Greetings from Emporium Suites by Chatrium.Thank you very much for taking your time to share your high score review with us. We truly appreciate your kind review and are delighted to read that you had a wonderful time at our hotel.We look forward to welcoming you back again in the not too distant future, and our associates will be more than happy to serve you.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear KAZUHIKO,Greetings from Emporium Suites by Chatrium.On behalf of the entire Emporium Suites by Chatrium team I would like to thank you for your feedback regarding your recent stay with us.I must however offer my most heartfelt and sincere apologies for the issues you encountered during your last visit and the inconvenience caused to you. Our engineering team has already taken the necessary steps to rectify the water pressure in the shower room accordingly. Thank you for bringing to our attention regarding the buffet breakfast set up and arrangement which we will discuss with our Executive Chef for the further improvement.We truly hope it will not be long before we have to opportunity to welcome you again at Emporium Suites by Chatrium.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Minoru,Greetings from Emporium Suites by Chatrium.May I say how much I deeply appreciate you considering us a good choice among the hundreds of hotels available in Bangkok and it was our pleasure to be of service to you again during your last Bangkok trip.On behalf of the Emporium Suites by Chatrium may I end by saying that we hope on your next visit to Bangkok we might enjoy the pleasure of your company once more. Once again, thank you for your continue support us.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear Yosuke,Greetings from Emporium Suites by Chatrium.It is a great pleasure reading through your positive review of your stay at Emporium Suites by Chatrium and my entire team and I would like sincerely thank you for the very kind compliments regarding our facilities, location and services.We all at Emporium Suites by Chatrium are looking forward to welcoming you once again soon at our hotel where you will be assured a very warm welcome.Sincerely yours,Chatchawan NapawanGeneral Manager

Dear HUEY,Greetings from Emporium Suites by Chatrium.May I start by thanking you for taking your precious time to post a review of your recent stay at our hotel. Your valuable feedback is highly appreciated. I am thrilled to read that you have such a high impression of our facilities and services. Our convenience location has enhanced your stay experience.We truly hope it will not be too long before we have the pleasure of welcoming you back at Emporium Suites by Chatrium.Yours sincerely,Chatchawan NapawanGeneral Manager

Dear Seiichi,Greetings from Emporium Suites by Chatrium.Thank you very much for your staying with us at Emporium Suites by Chatrium recently and for the high rating you have given us. I believe that you had such a wonderful experience and that our facilities and services met with your approval.Please be informed that we have only participated with VIP premium but not VIP Gold at this stage. We will review this again for the further improvement.We would be delighted to have the opportunity of welcoming you back soon.Yours sincerely,Chatchawan NapawanGeneral Manager