Did booking 1mth ago before trip. When i arrive, told me they given up my room the first night that i booked a mth ago to regulars that always come. And booked a room for me at coz inn(some hotel that is located at v back and dark of street, dirty and small room runs by all indian, dont feel safe at all, 0securities for 3ladies). Attitude was v bad when i say its not accptble aft taking a look at the another hotel and the room. Its like they book a 1star hotel for me when i paid for doesnt tally. Hotel staff dont willing to help at all and attitude is very very bad. Laise with them about the next few days stay and manage to get money refund for the first night after a super long tiff.
Staff has the threaten tone and face. We are 3 ladies that check in, knowing that we have no hotel to stay in, they are not willing to help at all. Not even at the offer to help to see if theres any other hotel rooms that are available for the night aft all its all their fault.
Aft checked in and subquent stay:
Air con was located right infront of the toilet door which aircon couldnt be felt at all at the sleeping area. Its rather clean and pretty in the room itself. But the design of the room needs to be improve. Pillows iz super flat, blankets dont seems to be clean. Left my items behind and staff is not intiative to give you a call or email to inform you about lost & found. Bad service all in all.
Although the price iz reasonable to stay in but all in all not worth at all!