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"Hotel is not kept up as well as a normal Hilton hotel. Ceilings were damaged in our rooms and the hallways, the carpet in the hallways was bunched up and tearing up."

"The property was well maintained, and the service was excellent! I especially appreciated the later check out time."

"As advertised"

"We arrived and had to wait 20 mins for someone to come to front desk. Then we were informed there water boiler broke and there was no hot water. We asked if we could please get a refund and we would go somewhere else. Was advised manager wouldnt be in til tye morning and we would have to wait to get refund then. We left and found another hotel. Still no call from manager for our refund"

"The receptionist was not friendly at check in. He checked me in and gave me the key and that’s pretty much it. I had to ask him about amenities and got an extra key. The room was decent. There was hair in my bath towel… and I woke up in the middle of the night to a roach in the bathroom… I had to go to the desk to request clean towels but had to bring down the old ones to get new ones. No one was at the desk, I had to say hello every single time I went to the desk because they were always in the...

"It was my son’s birthday and they made it absolutely special there!"

"My family had to go through three rooms and it was late at night when they arrived. First room had roaches and used soap in the shower. 2nd room the beds weren’t made so it had not been cleaned."

"Professional staff"

"We had an amazing stay here. The property itself is beautiful and well-maintained, but what really made the experience stand out was the staff—everyone was so friendly and accommodating. Everything about our time here was awesome. We'll definitely be back!"

"I love the cleanliness, professionalism and location."

"Wonderful hotel"

"We were a late check in and Vee was so kind and helpful, the room was clean and spacious, breakfast was delicious. We will absolutely stay again."

"Nice"

"Great location to Ameris Bank Amphitheater! No complaint's. Easy parking. Easy Check-in. Comfortable bed. Breakfast. TV easy to use. No pool is the only thing we missed, but didn't have time anyway. Would stay again!"

"Please disregard other low review, it was for a different hotel on a trip a couple of weeks later."

"We were made to feel welcome I would absolutely recommend this hotel to friends and family"

"Stayed here for a wedding. Staff was very nice and helpful when needed. Only has an indoor pool and gym is small (if you care about those things). Overall a great stay and close to a lot of things."

"Rooms were very nice. Refrigerator very small and not cold enough. Breakfast was extremely disappointing. Staff was exceptional."