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"They try to make travel as easy as possible!"

"Unimpressed with the hotel. They double charged on my bill"

"The bathroom was not clean. Around the tiolet and bathtub had a dirt ring. Dust throughout and spider Webb by the air conditioner. Ice maker did not work and the gym equipment where broken."

"The breakfast was not very good. However, the property was very clean and the items provided were super useful for my family's stay."

"La estadía y el servicio al cliente muy bueno también el único detalle fue el mosaico de parte de la entra y todo el baño estaba despegado como si hubo una fuga de agua y se dañó el piso. Pero lo demás estuvo bien"

"Staff was excellent. Breakfast was great and the staff there were friendly, inviting and accommodating. Room was clean, comfortable, roomy and laid out well. Will be staying at more at IHG hotels."

"I had a horrible experience on 7/3/26 I had taken my family to kings island for the fourth of July so I made sure I booked in order to have plenty of sleep room, I planned to have the kids sleep on the sofa bed , so when we pulled is out the bed we were shocked to see that the mattress and sheets had urine stains as well as blood spots and so did of the beds, I immediately called down to the hotel staff and explained the situation to a male by the name of Al, he was rude and stated that they had...

"This hotel wasn't the nicest hotel we stayed at, but would stay at again. It was clean but definitely not the most up-to-date hotel. All of the staff was extremely friendly and helpful. The only real complaint I have would be that the hot tub had so much chlorine in it, that we couldn't even sit in it because it burned our eyes so bad."

"We wanted a budget-friendly place to stay in Mason that was clean, had cold A/C, and included breakfast, and this was exactly that! The building could use some updates, and the gym was limited with a few machines not working. The common areas and elevator weren’t well air-conditioned. However, our room was clean, and once we turned on the A/C, it was incredibly POWERFUL. Housekeeping refreshed towels, emptied trash, and restocked toiletries daily. Breakfast had something for everyone:...

"Fantastic stay overall, just what we needed on our trip."

"I was very disappointed with the condition of this hotel room. The carpet was heavily stained and visibly dirty, making it look like it hadn’t been properly cleaned in a long time. There were also dirt stains on the walls, which made the room feel neglected and poorly maintained. On top of that, the room had a strong mildew odor that made it feel damp and unclean from the moment I walked in. Overall, the cleanliness was far below what I expected, and it made my stay very uncomfortable. I expect...

"Clean room, breakfast was good just a little cramped for the amount of people."

"Best hotel I’ve probably ever been too! Clean, great breakfast, quiet, close to kings island (5 min drive) Would def recommend!!!"

"The room was clean check in at 2am a breeze. The room was tired its had a few guests baseboard was separated from wall not it really matters just was noticeable no soap bars only body wash. The thing that really stood out breakfast no eggs bacon sausage etc oatmeal was offered only and it was blah terrible way to start another long drive"

"There is construction near the hotel parking lot and spaces are not available it was a fully booked weekend which made parking at night hectic but they allowed parking that was not in a parking space per say like in front but not in front of the entrance."

"The elevators to the rooms are oddly distant from the lobby. Our room was clean, but was missing some basic supplies such as tissue and coffee for the Keurig machine. Overall, it served its purpose for us (a quite overnight sleep) but was not overly impressive."

"Remember staying here many times over the last years but after this stay I’m not sure we’ll return for awhile. The pool and hot tub were closed during the time we were there. It happens. Go to the room, floors by the beds were dirty and they’re “wood”, the window was cracked open (3rd floor), there was a witchcraft symbol drawn in the dresser drawer, the bathroom was disgusting and I struggled just standing in it to shower. The shower head required me to scrub it down really good before using....

"Not staying again"

"Manager was very friendly. We found a yellow wash cloth under the air conditioner, so we weren't sure how clean the room really was."