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"The room was clean and spacious. The bathroom was nice, and looked fresh and clean. Everything in the room looked updated. We especially enjoyed having a television in the living room area and in the bedroom . My husband was able to watch his shows while I slept. The kitchen was very clean and there was an icemaker in the fridge, which was very convenient."

"People were noticeably friendly"

"A"

"This was THE best stay. We loved the hotel. Took our two puppies and they also agree. Very dog friendly area - the rooms and public areas are 5 star. ⭐️ clean and modern with very helpful polite employees. Parking is included in an attached garage with plenty of space. Beautiful place!"

"Every aspect of my stay was great!"

"Is good"

"I was very pleased with all."

"Blanket wasn't clean. Blood stains."

"Spacious room, comfortable bed, friendly staff, nice breakfast, easy free parking !"

"Excellent property. Breakfast was great. Great location"

"We had a staycation for Mother’s Day weekend. I just love this place!! It’s clean, the staff is amazing. Breakfast is even better."

"Many years I’ve stayed at hotels but I have NEVER been to one that offers free breakfast AND dinner!"

"A cockroach crawled out from beneath the bed upon arrival. The sheets had NOT been changed prior to our arrival! Totally unacceptable!! Roxie, the check in staff lady, was WONDERFUL! She brought us clean bedding and helped me make the bed as Housekeeping had already left for the day (sadly without doing their job in our room!). Also, we were given a brand new mattress pad still in the package after the supposed clean one from the laundry room was covered in pet hair. There is a terrible problem...

"Room was clean and as expected. Was a little bummed that breakfast was extra."

"The room had quite a few issues that hadn't been addressed in a simple room check: - blinds wouldn't go down/were stuck - entry light needed a new lightbulb - sink and shower were backing up The room was fairly clean, it just had an unpleasant smell -- especially when the AC kicked on. It smelled like a wet dog."

"I had to travel from Bangkok to Cincinnati at the last minute for the funeral of my beloved godfather, who passed away suddenly and unexpectedly. I always stay in the West Chester area since it’s close to family, and I’m familiar with the Aloft brand from other cities. As a Marriott Bonvoy member, I try to stay within their portfolio, and this hotel met my needs perfectly. During my 6-day stay, every staff member I encountered was friendly and helpful. My room was stylish, comfortable, and...

"Nice clean property with good amenities nearby"

"Breakfast cold eggs and proteins —-not kept at temp 3 of my 5 day stay. manager wanted to argue about temp rather than fix problem. would not temp food (show me thermometer) Another guest said he complained about cold food day before to no avail. One morning 9 am fully out of all breakfast proteins saying they were slammed at pne time? what ? they dont know how to que foods for full hotel at breakfast? Had to wait 20+minutes to restock. Need better trained team! Room in suite...

"They SUCK. They canceled my room reservation and didn’t say anything until I got there, and then they acted like i it WAS NOT them who canceled it."

"Location is great! There’s shopping, arcade, movie theater and many wonderful restaurants and bars within walking distance. Hotel is clean and modern. Staff was really nice and friendly. Breakfast was lacking. I wouldn’t call it buffet, very basic and not too much variety."