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"Hotel doesn’t serve water bottle inside the room be cause I booked the hotel through 3rd party like expedia"

"The staff were always willing to help and the room was clean and comfortable."

"Need a smoking area and you need more places to sit around the property then it would be perfect!!"

"towels had stains and I saw a roach in the room. Hotel needs to be renovated"

"I highly recommend this place. The rooms are incredible. Full fridge/freezer. Sink, kitchen area. Great bathrooms. Comfortable bed. The breakfast was incredible. "

"Room had a weird smell, AC unit screeched whenever the fan activated, batteries in remote were dead, no body wash in the shower and rooms are a little faded. Staff was really nice and helpful though and breakfast was very good."

"Very large clean suite"

"Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly"

"There was a deadbolt, but no latch lock on the door. We had to call down to the front desk to get hot water and there was no extra roll of toilet paper when ours was almost out. We checked at the front desk and she said "you want me to do this?" We ended up buying a roll at a local store, but did get one from the maid service later. Breakfast was limited, but ok."

"Pool was FREEZING cold, but rooms & beds were comfortable."

"Very clean room. My daughters were impressed by the welcome message on the TV screen. Clean and well maintained. Gym was comfortably air conditioned and equipment was working. We had some issues with the internet, but otherwise a great experience!"

"I’ll stay at this hotel everytime I go to that area! Everything was super clean, the breakfast was amazing, the kick back for dinner was awesome and came with 3 drinks as well! The pool and hot tub were great and the staff were all so polite and friendly!! We needed to upgrade our room because we had extra people come with us and they upgraded us to a suite at no additional charge! If I could give them a 100 star rating I would!"

"Nothing for now"

"Pool was nice...the first front desk person was nice when checking in but after that staff was kinda rude... breakfast wasn't great then have someone watching you eat and can't eat in room was very uncomfortable...would not take there again...but it was close to king Island"

"Definitely not a great stay! There was a hole patched in our room that wasn't painted not really clean. Couldn't use pool due to a baseball team. Breakfast was your usual nothing great. Coffee all day was probably the best!"

"Overall a good experience, we were driving through. Good place to rest."

"Very nice facility."

"nice hotel and clean good for family and frn we spend 3 nights it was so comfortable and friendly we will come again"

"Quiet rooms; great front desk staff; close to major freeways."