You can look forward to laundry facilities, a 24-hour gym and 2 restaurants at Mercure Zhangjiajie Tianmen Mountain. Guests can connect to free in-room WiFi.
Located in Yongding, a neighbourhood in Zhangjiajie, Mercure Zhangjiajie Tianmen Mountain is near the airport and near a train station. Zhangjiajie National Forest Park and Wulingyuan Scenic Area reflect the area's natural beauty and area attractions include Tujia Folk Customs Park and Maze. Bailong Elevator and Chabei Spring are also worth visiting. Visit our Zhangjiajie travel guide
Upscale hotel remodelled in 2025 and located near Zhangjiajie National Forest Park
Laundry facilities, a 24-hour gym and 2 restaurants are just a few of the amenities provided at Mercure Zhangjiajie Tianmen Mountain. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Buffet breakfast (surcharge), free train station pick-up and express check-in
A TV in reception, books and a 24-hour front desk
Room features
All 153 rooms feature comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Pillowtop mattresses and down duvets
Rainfall showers, free toiletries and hairdryers
65-inch LCD TVs with cable channels
Wardrobes/cupboards, LED light bulbs and free tea bags/instant coffee
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free train station pick-up shuttle from 8:00 AM to 8:00 PM
Train station shuttle at scheduled times
Free train station drop-off
Free uncovered self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 58 per person
2 restaurants
Coffee and tea in common areas
Things to do
24-hour gym
Books
TV in common areas
Family friendly
Laundry facilities
Stroller
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Shared microwave
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping on request
Porter/bellhop
Turndown service
Wedding services
Business services
Meeting room
Outdoors
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Hardwood flooring in room
Lift
Stair-free path to entrance
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Comprehensive food waste policy
Locally-owned and organised tours and activities
Renovated entire property - September 2025
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Toilet paper
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Free stocked minibar
Tea bags/instant coffee
More
Air conditioning
Desk
Desk chair
Energy-saving switches in guestrooms
Laptop workspace
LED lighting
Water-efficient toilets
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 6 per cent
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CNY 58 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
We should mention
A car is not required for transport to and from this property
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Mercure Zhangjiajie Tianmen Mountain pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Zhangjiajie Tianmen Mountain?
As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Zhangjiajie Tianmen Mountain on 23 Mar 2026 start from ฿1,518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Zhangjiajie Tianmen Mountain?
Self-parking is free at this property.
What time is check-in at Mercure Zhangjiajie Tianmen Mountain?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Mercure Zhangjiajie Tianmen Mountain?
Checkout is at noon.
Where is Mercure Zhangjiajie Tianmen Mountain located?
Located in Yongding, this hotel is 0.9 mi (1.5 km) from Tujia Folk Customs Park and within 3 miles (5 km) of Puguang Temple and 72 Strange Buildings. Tianmen Mountain Cable Car is 2.5 mi (4 km) away.
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