"Beautiful though slightly older ryokan. Owners were absolutely lovely, helpful, very friendly and were great to have a chat with. Due to some communication issues we were unable to organise a meal there, but the owners were very apologetic and offered a free session in the private family onsen as recompense, which was lovely. The home made cookies were also delicious and we bought a box to take with us. This was our first ever stay in a ryokan so we were not quite sure what to expect. But I...
"This is a great hotel—very clean and well maintained. The room is quite spacious for two people and has everything we needed for a comfortable stay. Amenities are available at the lobby for guests to take, which is very convenient. The hotel is also thoughtful to provide pajamas for guests to use during their stay.
The staff are friendly, helpful, and professional. The location is excellent, just about a five-minute walk from Nagano Station
We really enjoyed our stay and would definitely come...