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"Shops very close. Only one male staff member rather unhelpful with attitude."

"Town centre shops a short walk away.did not know their was a gym at accommodation."

"Lovely hotel, we had the Orange cottage and breakfast was worth every extra penny. Parking was steep at £15 but overall enjoyable stay"

"Staff where great, rooms great size had all amunities,breakfast nice "

"Yes"

"Clean rooms, great staff!"

"Lovely hotel and rooms felt very grand"

"Very clean and comfortable room! The one thing that sucked as they had the windows open when we arrived (in February!) and our room was FREEZING and it took quite a while to get it warm. There were great bathroom amenities, although the shower conditioner was actually just more soap when I put it in my hair. I thought I had breakfast included when I booked but was told I did not so we didn't try the breakfast as we found it quite a high price (almost 17 GBP, which is about $35 per person). The staff were not the most helpful, kind of didn't give much direction and when we called about extra pillows (there was specifically a card in the room saying we had pillow options) we were ignored the first time, called 30 minutes later and told there weren't really options and he just brought us 2 more. The location is pretty walkable to York's main sites and there's enough room to pull a car up for loading/unloading."

"Great location,really nice room and the staff were so friendly and welcoming."