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"This place was amazing staff were so polite and friendly also very helpful. Their breakfast was quite good had some varieties. We stayed here for 5 nights and cant wait to be back."

"Staff aren’t as helpful nor kind. You’d think with older people they’d be willing to kindly explain the problem but they just get frustrated and gives you attitude. The rooms weren’t getting cleaned well. Also, I got the room suitable for 4 people but this was very very crammed. Will not be staying here again. "

"Staff are amazing as they were helpful in every way. Language barrier was not a problem at all. Room was cleaned spotless all the time. Breakfast was the best inclusion choice I ever made. Everything was delicious with lots of choices and kind staff. I will stay here again next time. "

"No"

"Good"

"One of the latest properties of late. Fantastic! "

"The staff were very helpful and professional. The grounds were well maintained and the on-site restaurants were excellent."

"This is the second time I stayed here for over a week. And the service has been consistently great. In particular, their housekeeping staff makes sure to prepare the room to your preferences. The bed linens go through a hot wash and are comfortable. The standard room size is generous and the suite is even nicer with a microwave included. They also provide free laundry use for all guests, and the checkout time is relaxed at noon. Compared to the other hotels in Pangyo, it’s less crowded and the stream right in front is nicer than the parks on the west side. You have many eating options near the Hyundai or even closer, is AK Plaza. (The food court is hidden downstairs at the subway level.) There is some traffic noise in the area, as I’m finding more of in Seoul this year. Also, I had an issue with the air conditioning not cooling the room and an issue with the entry light but they promptly fixed both. I wasn’t expecting they could, so that was great. "

"The shuttle bus was only available after 12 while the check out is 11am. "