"Breakfast is not included despite of the information of including. Shower room is dirty. Air conditioner does not work. There is no toilet paper. The circumstance is very noisy."
"Awful hotel with very unhygienic room. Bed was stained, wiring was faulty and there were bodily fluids smeared on the wall. I had to leave and rebook at a new hotel immediately. Hotels.Com are refusing me a refund for this terrible experience and have been no help in resolving the issues."
"The room was clean, comfortable, and quite large. Staff were very helpful and responsive.
The breakfast was great with lots of options, including fresh fruit. The staff in the restaurant were exceptionally helpful and attentive. They made sure I had everything I needed.
They also offered a really wonderful dinner.
I was a little nervous arriving late at night, but they have great security and I felt quite safe. "
"Cleanliness okay. Very poor service in the restaurant. I requested packed breakfast to Mr Prem. He did not take interest with the result food packed was below standard with considerable health risk and I had to throw the food in the dustbin"
