Search Family-Friendly Hotels in Xpu-Ha

"Good sized room. Decent restaurant choice. The hotel is looking a little tired. Excellent staff. The biggest issue is the towels on sunbeds without people using them. We experienced unused sunbeds with “reserved towels” for 4 hours. The hotel doesn’t enforce its rules which can lead to guest confrontations."

"The pools were so much fun got the whole family and the water slides were a blast. The food was delicious and having a pool right in our room was sooo great for a late night swim. Highly recommend it "

"The food is not up to par and not consistent,not much diversity and the taste was not good overall. Difficulties booking a la carte restaurent and beach is a little bit small. The service was very good and the personnel attentive."

"The staff was phenomenal, and the food was fantastic."

"This property was "

"The food was amazing each and every day! The staff are nice and attentive! The cocktails are fun and refreshing! We had the chance to attend the white party which was premium, fun and exciting! Entertainment at night s great and fun! Amenities are fantastic. There were a couple of issues with the room but were minor, front desk apologized by dropping a bottle of prosecco in the room. We celebrated a birthday during our stay, staff also dropped a tequila bottle in the room as a gift, they also decorated the room with ballons and fun animal figures made out of towels! Negatives: 1 golf cart is not enough to run people to the beach. Overall fantastic stay! Loved my time there"

"It was a great structure for families only problem rooms are terrible very very old dated "

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"Room cleanliness and condition were exceptional. Restaurant quality and service was amazing. Breakfast and lunch buffet not my favorite, but better if you go early, food goes fast. Favorite area was the adult only pool area. Loved being connected to Xcaret Park, easy walk. The lush natural habitat and animals was what brought us to this resort, away from concrete Cancun. "