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"It is a great property to entertain the entire family. Food was good (some restaurants were better than others) but overall we were satisfied with the food. The room was clean but we had a first level room and there were quite a few mosquitoes so do bring bug repellent. Some towers don’t have elevators so if you bring lots of luggage or bigger items (stroller) be ready to use the stairs. Pools were great and there were plenty of lounge chairs. "

"Overall the experience at an all inclusive was fantastic. The food, drinks and rooms were all very great. Would have wished that the two rooms I booked would have been closer to each other. Transportation to and from the airport was the only thing that was horrible experience. "

"The staff at the VIP roof top pool was amazing."

"Mno"

"I don't know anyone's name , but everyone was very attentive. Many different pools to choose from. I most definitely would stay again"

"It was nice"

"Amazing staff; great food and drinks; fantastic shows; excellent pools and beach access. The hotel is in need of some renovation work, but it sounds like that is on the schedule for next spring. I 10/10 would recommend and plan to return in the future. "

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"amazing stay will definitely do again "