Should be 4 stars. The staff are the best we ever experienced. Always caring and helpful. Providing transportation to and from the train station. We will definitely stay here again. The breakfast was one of the best meals we ever had.
Edward
เข้าพัก 2 คืน, มิถุนายน 2025
8/10 ดี
Reinhard
เดินทางกับคู่รัก
26 เม.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Insgesamt positive Erfahrung, aber eine Klimaanlage, die vom Gast weder geregelt noch abgeschaltet werden kann, ist nicht akzeptabel. Dies kann hier nur durch das Personal durchgeführt werden.
Beautiful hotel and comfortable and spacious room. However, the main attraction which is the Taroko park is completely closed because of the earthquake in April 2024. Therefore, there's not much to do in Xincheng..
The place is quiet, clean and beautiful. The staff and the service is excellent, especially the receptionist Ivy is so helpful and considerate. Highly recommended
We were in this hotel when the big earthquake hit (epicenter about 10 miles south) and it was very scary. The hotel staff were so nice and calming and reassuring. they got right to work cleaning up all the broken stuff and checking all rooms and reassuring people. Then when it was discovered there was damage to the water tank and there would be no water in the guestrooms they found us another place to stay so we were perfectly comfortable and cared for. Vrey lovely, professional staff and very accomdating in a very scary time.
Second time on this trip with early check in not available. Staff were very helpful instructing me on ins and outs of national park access. I was impressed with breakfast and real eggs.