"We had a really enjoyable three night stay at the Grand Mercure. Everything was more than we could have wished for. We were given a room upgrade on arrival. The staff were all really friendly and spoke a decent level of English. And the breakfast was really good. We would happily stay here again if we return to Xi’an."
"Clean room, only hoped the carpet surrounding the bed was clean. Looked stained, needs washing.
Breakfast was decent. Free washer& dryer was awesome! Would have liked to borrow a steamer to keep in the room for daily use, only had 1 large steamer which is located in the laundry room. But otherwise, a good stay. Rooms are pretty soundproof."
"One of the best hotel experience we have had anywhere! The front desk manager Sultanli Elchin was welcoming and made us feel like we were the only customers at the hotel. Outstanding experience, beautiful property and convenient location!!!! "
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