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"The staff was definitely not helpful. I called multiple times on different days and would never receive an answer from the motel staff. They did in fact pick up the phone one time and without even saying hello they hung right up. I asked Expedia to help me and the business did not answer there calls either. When I got to the hotel for my stay the one person was outside smoking and on the phone and we had to wait for him to finish and come back in to check us in. I picked a non smoking area since...

"Clean place, only thing its too close to airport and noise is so disturbing"

"There are not enough words to explain how disgusting and dirty and repulsive everything and that hotel was, the sheets were not clean. The bedspread was stained with human fluids. The TV remote control was broken. There was bugs on the sink, cigarette stains all over the tub. The toilet was dirty, and that was the first room we went into and then the second room was exactly the same however, the tack strip that attaches the rug in the threshold of the bathroom was exposed, and I stepped on it...

"I have stayed at hotels offering free breakfasts before, but by comparison, those free breakfasts couldn't hold a candle to what ChefRobert at the Holiday Day Inn Express BDL, put on! The eggs were fresh, cooked to perfection, the bacon fresh, crisp perfect! In fact, everything was excellent and beyond expectations! Hats off to Robert, for an excellent culinary experience"

"Place was clean just lit problem not enough bath towels and bathtub was lit rusty old on one spot. Staff was friendly and clean area our stay pleasant."

"Very clean and friendly hotel. Excellent breakfast!"

"Large room, comfortable king size bed. Ac/ heat and hot water great. Dated, worn out furnishing, chairs and pillows. Room odors..."

"Breakfast was paper bag with an apple and granola bar in it."

"Great customer service"

"Great budget option!"

"Only issue was toilet would run for a while after flushing, making the water filling sound, therefore wasting water. Otherwise fine"

"We had a great stay at Baldwin Inn & Suites. The staff was friendly, welcoming, and always. The location was very convenient, with easy access to nearby restaurants and shopping. Our room was huge, giving us plenty of space to move around. The beds were very comfortable, and we slept great. The room was also clean. Overall, this hotel offered exactly what we needed for an affordable price. We would definitely stay here again when visiting the area."

"Front desk person was helpful and courteous but room smelled of vaping and marijuana smoking. Called to get another room but there were no rooms available. We used scented sprays around the room but that strong smell still persisted during our stay. "

"The staff were great. The room was large and spacious. The bathroom was also large with a great shower. The back of the hotel was unkept and because of that there were a few bugs in our room. It was a good value for a quick stay just 2 nights. Free wifi and a large TV."

"They cancelled me out of my room. I called earlier in the week to cancel two nights just to one, they wouldn’t let me. I had already paid for the two nights. I showed up Saturday with the room already paid for both night and they re booked my room and didn’t reimburse me my money. Never called me to notify me. Absolutely don’t recommend this place."

"Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

"Clean and quiet! Very competitive pricing. Would highly recommend"

"I have stayed at this property several ti.es over the past 2 years and as always staff was very helpful and pleasant. Property is currently undergoing remodeling it was still overall clean."

"Good location. Friendly staff. Clean"