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"Lady on reception made us feel very w"

"Nice enough hotel would use again"

"Good hotel we will stay again."

"Fabulous, comfortable and clean! Great breakfast what more could you want?!"

"It was ok for an overnight stay, reception staff very pleasant, helpful and friendly, the property could do with a bit of a facelift and modernising, but overall it was good."

"I paid for this at beginning of may through Expedia and the amount was different to what I’d paid when booking , have tried numerous complaints methods with Expedia and still ongoing"

"Lovely large rooms"

"An excellent modern standard of decor throughout. Spacious bedroom crisp white linen and comfy pillows. We had an evening meal which we enjoyed. All staff especially those in the bar and restaurant areas worked very hard and provided excellent service. I would certainly return. Unfortunately no EV charger but staff directed us to the nearest points."

"Always a friendly welcome from the staff. Great room at a great price. Would always recommend. We dont have the breakfast so cannot comment. "

"The room was very clean and spacious, temperature perfect. Food amazing, staff very friendly and welcoming."

"Perfect place to stay for Bristol trip. Stayed 2 nights and couldn’t fault it. The rooms were spotless, the bed was comfy, and the shower was hot with great pressure. Staff at reception were super friendly and gave us great local food tips. The location made it easy to walk the local retail park and train station in 12 min. Breakfast has everything you need to start the day. Special thanks to customer assistant for her support during checking in. Great value - will book again next time I visit...

"Spotless hotel, great staff, only surprise was paying for parking"

"It is our second visit and it suits us very much. The staff are welcoming and the rooms are very clean with comfy beds and .everything you need. Also it is very handy to park your car nearby."

"Friendly staff and clean room with AC"

"Place was old and very date We were on the top floor We had heavy suitcases on lift Windows did not lock had roof access So we found it unsafe someone could have broken in We checking out after one night Found a new hotel"

"Room clean and tidy, staff in reception very good, staff in bar area a little rude"

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Great location, however the idea of being awoken earlier than anticipated by faulty air conditioning. This triggered the in room gas leak detection alarm, which the on site staff responded to quickly by turning the air conditioning unit off. Silenced the alarm, but turned a/c off, and we were the up w hours earlier than anticipated for early departure, which was the reason for staying close by. Appreciate these things happen and grateful for alarm, however presume ac had not been serviced."

"Everything was perfect. Easy check-in & accommodated our earlier timing. Friendly, welcoming. Rooms airy & fresh, clean & spacious. Breakfast good with quick, efficient service."