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"A well cleaned room and tremendous breakfast for the whole family. We were pleasantly surprised after a poor experience at a different hotel the night before."

"How clean everything is"

"Liked the homely feeling of the cottages. NC was going through a historic heatwave during the time we were there, and Rebecca and Alan went out of their way to get us a few extra table fans to stay cool."

"Hotel and staff were very good but the area did not seem to be safe. There are homeless and obvious drug users in the area that would congregate at the entrance of the hotel parking lot. A couple blocked the entrance at one point as we were trying to enter. Asheville needs to find better ways to address the homeless throughout the city. Wish we had stayed in a different area. Probably won’t stay in this city again."

"The staff was exceptionally helpful. The hotel was nice, just showing signs of poor maintenance and cleaning. The floors were absolutely filthy, along with the carpets. I had to wipe something up and it was disgusting."

"Great service, clean room, and spacious room. Highly recommend."

"Rooms outdated for the price, spa was nice. Valet needs to do better"

"Cheap no frills hotel. A little dated."

"I booked this hotel based on the images of the bright, clean King + balcony room shown when booking. However, the room we were pre-assigned as Expedia customers was dingy, carpeted, and moisture-filled, in an old part of the resort. The kind receptionist apologized but said Expedia bookings could not be changed and a different room could not be assigned (although they had other vacancies). She kindly offered complimentary breakfast, but this was not why we chose this hotel for our Asheville...

"I was very impressed with my stay. The staff was amazing. My room was very comfortable and clean. I would love to return and stay here the next time I come back to Asheville."

"Stayed for a conference in the hotel and it’s always a great experience. Hotel staff are helpful, kind and knowledgeable."

"Great experience here. VERY clean, strong A/C, and helpful staff. We would stay here again, and plan to"

"Everything was clean and new."

"Staff was great will stay again"